Overcharged and tried to steal deposits Had bugs…read moreeverywhere, kitchenettes have no dishes or pots or pans. Spilled some chocolate milk on a doiley, they took a $250 deposit. Rented two nights, no customer service and we're constantly being harassed by staff. Old man next door had a room next to ours with a door on it. My wife did not feel safe, knowing the man could just open the door and walk in. The foreign Russian made harass my wife and I as we were trying to check out. I feel like they just pick on tourists.

Great place to stay! Rich and Sharon are welcoming and food is delicious! breakfast room service…read morethis morning was excellent! My husband and I both enjoyed the scalloped potatoes Benedict and the Paradise dessert!

Hotel Stay Spotlight -- Virginia Beach, VA…read more I recently had the pleasure of staying at Hyatt Place Virginia Beach Town Center, and it was the perfect blend of comfort, convenience, and location! From the moment I walked in, the atmosphere was welcoming and modern. My room was spacious, clean, and designed with everything you need to relax after a long day -- and yes, I'll be sharing a video so you can see it for yourself! What I loved most: Prime location right in Town Center -- close to shopping, dining, and entertainment Comfortable bedding and a cozy sitting area Clean, well-maintained spaces throughout the hotel Great option whether you're traveling for business, a quick getaway, or adding a stay before/after a cruise If you're looking for a convenient and comfortable stay in the Virginia Beach area, this is definitely one to consider!

This place is right in the middle of town. Clean and ample parking. Conveniently located to…read moreshopping and eatery. Has a gym, pool and self service mini shop. We would definitely stay here again.

What a lovely oceanfront hotel! Check-in was smooth and valet parking made parking easy. The hotel…read moreis dog-friendly and steps away from the boardwalk. I visited during off-peak season so noise and traffic wasn't too big of an issue at the hotel. I wouldn't want to stay here during the busier times in the summer. I loved how much ocean soundscapes I could hear from the 5th floor balcony. The view was beautiful and the room felt quiet. Something I super appreciated. The only gripes I had was the mandatory valet parking and the extremely low shower pressure. The sink had drainage issues too. I also ran out of towels during my overnight stay. There's no suite, dresser, or closet in the room either. So think short-term stays. I still wouldn't mind returning again in the future and wouldn't hesitate recommending the place to anyone thinking of visiting. The downstairs lobby has breakfast spot as well as a bar and coffee shop. The concierge was friendly and very accommodating. Shoutout to Alexander for making sure everything was set up just right for my visit. Thank you! Thank you! Thank you!!

Overall, we had a wonderful three night stay at the Moxy Oceanfront. We selected this spot because…read moreit was dog-friendly and relatively cheaper (with decent reviews) compared to other pet-friendly hotels on the boardwalk. Our three-night stay in March, which was booked in November, was about $250 per night. Although there was a half marathon happening in the area, I think our rate (booked through a 3rd party) was on the lower end because March is still considered the off season. The hotel itself is quite modern compared to the other more dated hotels in the area. It definitely is geared to younger crowd (20s-30s) because of design, layout, the amount of video games, the bar with snazzy cocktails, and of course an indoor slide that goes from the 2nd to the 1st floor. For our purposes, I thought our room was fine for two adults and a dog. Compared to other places I have stayed, the room was a bit small. However, we're the type of people who only use the room for sleeping so not having a huge amount of space is not a deal breaker for us. Although our room had a partial ocean view (on the south side of the building), the view was still impressive. My spouse did have a minor complaint in that the rooms did not have a dresser or a closet, but the room has plenty of hooks/hangers where you can hang your things along the walls. Although the hotel is not in the "central" area of the boardwalk (around 21st street), it is still located in a nice section of the boardwalk that is walking distance to a wide array of restaurants, bars and other attractions. For example, the hotel is next door to the Wildfowl Museum. ;) Valet is about 11 bucks per night. In general, there were no major issues with valet services. Unfortunately, there was a minor issue in that the hotel overbooked valet parking due to an event it was hosting. However, that situation did not affect us too much with the exception of a slightly longer than normal wait. Everyone on the staff with whom I interacted were friendly and very professional. Also, I thought the cleaning crew did a great job with maintaining the hotel. Although the hotel is pet-friendly, I did not smell old/wet dog/cat odors in the common areas or hallways. If we decided to stay on the Oceanfront, we definitely will keep the Moxy in consideration.

The room was comfortable, free parking. But this is another case where Marriott does not take…read morehousekeeping serious. No housekeeping during my entire stay. They just blow it off when you tell them and offer to replace your towels. Also, no coffee or water or any other refreshments in the lobby or public space. These are common amenities that this hotel fails to provide. When you ask about coffee, they've obviously gotten this question hundreds of times because they say, then look down, not outside of breakfast hours. Marriott service continues to be inconsistent across the brand.

This review is based off of a single stay of one night. I will say that if they give you room 100…read morejust go sleep in your car. You will hear people going up and down the stairs all night long. It doesn't stop. Yes, we did check in late and it was a full hotel so we did not make a complaint. It would not have gained anything for anyone. Breakfast in the morning was the usual fare, and getting that for what was paid is a bonus.

It was very clean and the customer service was good and the breakfast food was scrumptiousread more

Stopped for a one night stay on our way to HHI. Hotel was beautiful and staff was wonderful. The…read morelocation can't be beat. We spent a few moments of our one morning there walking the beach and saw several dolphins! The only complaint my family had....the AC unit in our room. It was so loud every time it turned on or off, and when it was running it sounded like you were in a wind tunnel. During daylight hours this wouldn't be an issue, but it kept our whole family up alllllllll night long. I will say that the unit worked well, we were nice and cool all night long, but none of us slept!

Everything went well. Excellent food at restaurant/bar. Embassy Suites are excellent hotels at…read morereasonable prices. Nice area.

Rooms are good, but shower curtain in the bathroom of 685 needs to be longer.Main room curtains the…read moreswitch doesn't work. Body wash in tub was empty. Nice rooms but there is nothing outstanding about this hotel Breakfast was excellent. Do not for a second think you can use the Cavalier Beach Club even though the hotel touts the beach club and hotel. I was told the club was not useable by Hilton guests. The food venue will NOT allow Embassy Suites guests to charge to their room. The Marriot guests can, The Cavalier can, but embassy suites cannot. In addition the deck will not accept cash. the outside restaurant for the Embassy suites has a mostly Mexican theme so I wanted to use the Deck for something my taste would enjoy. Be prepared for the Navy jets going over the hotel at a low altitude till at least midnight and sometimes later

this is a late review but just need to make sure I say something about the clean rooms and…read morefantastic customer service; we stayed during the Shamrock race and from check in to check out the customer service was great. would like to give a special mention to "KOL" talking with her restored my faith in her generation. such a nice person. thank you for making the stay that much more enjoyable. Great job on breakfast in the morning! Keep up the good work!

Pros: -The best thing about this spot is the oceanfront view…read morefrom the rooms, and the location / proximity to the beach (LITERALLY steps away!) -The rooms are sizable and reasonably clean ... kind of. Cons: -They pre-charge your card when they book which is, a slight annoyance. - My room reeked of cigarette smoke, even though it is a non-smoking room. I personally just hate cigarette smoke. -The interior is very dated (although you can tell there are elements in the room that were updated) -The elevator takes, literally, forever. I was on the seventh floor and still took the stairs ;) -The pool looks pretty gross, and the fitness center is minimal (probably not important to others) -Only one person at the desk, and the desk is almost always occupied (keep in mind I was here during high season) I enjoyed my stay, but it's definitely not a repeat.

Gorgeous clean room. Humidity was rough this summer and staff ensured a dehumidifier is available…read morein the room. Only disappointment was the room doesn't have a Bible available. Not sure if it's just a thing if the past or something new but it would be helpful if guests could have access to religious materials. Staff states they must refer me to public affairs so I'll have to see if that happens. This faux pas will not keep us from staying again we will pack our own in the future.

I had an overall great stay at Navy Lodge Oceana…read more The staff here can be incredibly accommodating and willing to offer help. The housekeeping staff does a meticulous job cleaning each room after the guests leaves. Throughout our nearly 6 months stay, Jerome and Herbert in particular have really gone out of their way to keep our stay here feel like home. For example, when our A/C unit failed in the middle of murky summer, Jerome replaced the entire unit right away. I have also had trouble handling the incredible humidity I've not experienced since leaving Japan. But thank goodness for Jerome again --he ensured I had a really good dehumidifier that also helped muffle noises as well. I cannot emphasize enough on what a truly instrumental role he had played in keeping my whole family feel comfortable. I find that especially noteworthy because we were there for quite awhile. The Lodge location is steps away from the Dam Neck Naval Base Beach and the sunrise is beautiful. It also has a kitchenette that is fully functional to cook a good meal unless you need an oven. The fridge is big enough to put in whatever you need and the stove is easy to cleanup. The cabinets are stuffed with everything you'd find in a kitchen. Cooking utensils, pots, pans, plates, cups, wine openers, wine glass, dish rack, soap and sponge. You name it, they have it. And this is what really makes the stay better than being over at the Navy Gateway Inns and Suites (NGIS) if you are here for awhile-- especially if you are like me and prefer to cook your own meals, staying at the Lodge is a MUST. And if you have pets, the Lodge is also AN ABSOLUTE must. One of the great things about Navy Lodge Oceana is how pet friendly it is. Our two beagles loved the area and there are 3 receptacles on-site to keep doggie poo thrown out. Keep in mind that it is a high tick and flea area so ensuring they get brushed after a walk is a must! Well, not unless you like to shriek like me when I found two ticks on my laptop thanks to my dog ubering them inside. And just for the record, both dogs also take Nexgard and Heartgard monthly. Now the NGIS might work beautifully for those who are in the Dam Neck /Oceana area for short term stay, or ok with eating takeouts every day because you don't cook, and /or doesn't have pets. Or that they'd prefer the nicer furniture or less noise to deal with. I've stayed at both and NGIS is far easier to make reservations for leisure and their beds are very comfortable. In sum, I had a fantastic stay and I look forward to returning every chances I get. For $75/night, the rates are exceptional and the location is perfect. I wouldn't hesitate recommending it to everyone. -- Cons: Elevator--The building has no elevator. So if you have loads of luggages, you will need to take it to your room upstairs using the staircase. Reservation --Making reservation here can be pretty easy if you are staying because of TAD/TDA/PCS orders. For leisure traveling, you'd have better luck at the NGIS or other nearby civilian operated hotels. The leisure travel can be only made 7 days ahead of the stay. And chances are, you are 99% likely to be told they have nothing for vacancies, or they have something for just 1 day out of a 7 day trip or something very inconvenient. WiFi--The WiFi here can be spotty, nonexistent, or extremely slow. If there's someone playing video games in the evening, you can tell right away and you have a bad night ahead of you if you need the Internet. It'd be far less frustrating to get Internet connection elsewhere. Also, the cellphone data connection here is also rather lousy. So no, using data won't help with watching YouTube or something else. If you need to make a call, you'd also have better luck by going outside. You'll see bunches of other sailors or marines pacing and walking around sometimes for the same reason. Noise level--You can hear just about everything from your surroundings. Toilet flushing, heart stopping door slams, other dogs barking all day, people's conversations and/or TV sounds all hours of day, jets, gunshots from the swamp side, housekeepers cleaning , anything in the hallway, etc. Privacy Please sign on the door doesn't mean much either. So if your next door guest has his alarm go off at 0500 and well into 0800, nobody can or will do anything about it. Well, not unless Herbert is working in the morning. He was the only person who was willing to intervene after multiple other lobby staff refused to help. Try imagining the alarms making a loud incessant beeping the entire time behind your headboard at 0500 on a Sunday for 3+ hours while the other guest somehow sleep through it or not even be there over the weekend! My point is, if you are sensitive to noise stimuli, or dislike wearing ear plugs, I don't recommend staying here.

Emailed ahead that id arrive early when I arrived they told me it'd be a few hours, when I came…read moreback they said "oh yeah we got it cleaned a while ago".....ook? room felt like I was at my grandparents so pretty cozy. Would've been awesome told that construction was going on, what goes great with panoramic ocean front views? the loud BBBBRRRRRRRRRRR of power tools and yelling. If you get a room up high, take the stairs, the elevator takes FOREVER and occasionally stops at random floors so get your steps in. Laundry room is $2 in quarters to wash and $1 to dry use the soda machine by the room to make change since there's no change maker and the only laundry room is on the 2nd Floor, so if your top floor, forget that elevator. If you're looking for a place to rest and shower? it's ok if you're on vacation it's mehhh and not really worth the price to be honest.

This hotel needs major updates, the parking garage is horrible it's too small for current vehicles…read more For the money charged we could have stayed at the Hilton lesson learned

My mom booked this place for us to stay on the ocean front Uber the weekend and it seemed to be all…read moregood until we return from dinner. The air conditioner was blasting when we arrived in our room and we turned it down a little so we wouldn't freeze later. Upon our return, we figured out why..... the room was super musty! I don't know whether it's because it's damp and bacteria started to grow. But there was a stench so bad, we had to get someone from housekeeping to help mask it. Did we get a new room? Nope. They were hands-off with anything regarding room assignments. I was very disappointed since thus was my first oceanfront VA beach stay, and visit since 1995. Ugh. The parking was free and easy, so that was a plus. I dont think I'll be staying again. Please replace the old carpet in your rooms.

Taking some time off before the fall rush, I visited VA Beach. This visit, I thought I would try…read morethe other end of the boardwalk so I chose the Four Points. Great location on the boardwalk. Close to restaurants, shops, and fishing pier. Remodeled lobby with decent size gym. There are two restaurants on property. The staff are great. The rioms are small but balcony is a good size. Bathrooms are old. The sink is outside of the bathroom. Closet is small. I tried to upgrade but there was not much available. I was able to use points to book reservation and park was free. Most places I visited was walkable. I would definitely visit hotel again but I would like a larger space.