I first would like to say I normally stop here at every trip that I make to and from Kansas City. But this particular visit at 6:20 on 19 January I am very disappointed with how I was treated. The person behind the counter, Nelson was very rude to me. I went to get a 1 L of diet Dr Pepper and took it to the counter to be rung up. The price in the back showed $2.19 but it rang up at 279When I said what I told Nelson that's a price in the back to 219, he told me nope it's 279. I went back and took a picture of the product and price together I took it back up and showed himAnd he was very rude about it. He told me that the price is 279, and I asked after showing him the picture since it's at 2:19 if I should get to pay $2.19. He then told me that he went on her at this time, but I was very rude about it. All I was asking is if you have a price marked a certain price that you should honor the price. I then looked at his name tag to see what his day was after I felt like I was being treated horribly, he didn't look me straight in the face and says what's your name so I told him. Then I asked him why he asked for my name, and he looked at me and said well because you looked at my name tag so I'm asking your name. Unless I find out that Nelson will no longer be working at this location, I will make sure to not ever stop at this location, and tell all my friends who also go to and from Springfield to Kansas City to this do the same thing. I hope Management will reach out to me, but I will be reaching out to them for sure. I do not think that people like Nelson should be allowed to be in the customer service industry it anyway Shape or form. Breaktime should be a shame to have somebody like Him working. read more