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    Bratu Beatrice MD

    1.0 (2 reviews)

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    2 years ago

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    Florida Health Care Plans - New waiting room area

    Florida Health Care Plans

    2.8(6 reviews)
    2.2 mi

    Had a nice experience with P.A. Kevin Clark. He was super kind and tended to my ear inflammation…read morequickly. Not too many places to go to after hours but I highly recommend Florida Health Care Urgent care. Was in and out in about an hour.

    I went to this urgent care for a sore throat, aching lymph nodes and body ache. I waited in the…read moreroom for probably 30+ minutes while I listened to the doctor (nurse practitioner) catch up with a friend in her office that was directly across from the room I was put in. So unprofessional and unnecessary to have a patient that doesn't feel well waiting for that long while you catch up with a buddy. When she finally came in, she said my flu and Covid were negative then did an exam and said "oh wow, your throat is very inflamed, I think you have strep" then walked out and sent the nurse in to swab me for strep throat. I personally don't think the nurse swabbed the back of my throat well enough, and the test came back negative. Was told to gargle salt water and sent home. I just don't feel like I was taken care of well. Really rubbed me wrong having to hear her talk to a friend in her office while I sat there in pain and just wanting to get it over with and go home to bed. I recommend if you're going to make patients wait while you dillydally, maybe talk quieter so we're not aware you're blowing us off lol. Just upsetting and felt like I wasted my time, being sick sucks.

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    Florida Health Care Plans - Entrance in the back

    Entrance in the back

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    Advanced Gastroenterology & Endoscopy Center

    Advanced Gastroenterology & Endoscopy Center

    2.7(24 reviews)
    0.0 mi

    I want to start by saying I absolutely love love love my nurse practitioner. She is a ray of…read moresunshine and so kind and helpful. And the staff is wonderful as well. But the communication is absolutely awful. They have a 3rd party out of the country answering service connected to their phone lines. So any advice nurse or communication that needs to be done with doctors is impossible. There is no online portal, only this awful phone line. So if I have a question about medication or anything I have to ask someone and have been given medical advice from someone who is in India and is doing everything they can to avoid transferring my information directly to the office.

    First time for an upper endoscopy and 3rd time for colonoscopy (different doctor). I was greeted…read morewhen I walked in and finished the paperwork. Tonya who had called the day before was there and I got to put a friendly face to the friendly voice. I was taken back quickly into the prep room where I got into my gown and had my IV and vitals performed. The procedure nurse then pushed me into the room and I met the anesthesiologist and doctor. Both great and explained everything to me. Meds started and out I went. When I came to I was sitting in recovery with my wife next to me and peanut butter crackers with ginger ale. Feeling a bit groggy but with my full report, results and pictures in front of me. The doctor came in and went over it all and we were off. GREAT job. Even the bowel prep was easier than the gallon of Golightly I had used in the past. See you back in 5 years.

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    Advanced Gastroenterology & Endoscopy Center
    Advanced Gastroenterology & Endoscopy Center
    Advanced Gastroenterology & Endoscopy Center

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    Bratu Beatrice MD - physicians - Updated May 2026

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