Very shady operation...had booked the jet ski rental online (website looks legit), received confirmation email, no address provided so we googled it. The address led us to a storage unit. Called the number on the website and was told that it was correct but not go into the storage place but to wait for him to get back in the road (approximately 15 minutes after our reservation time). Saw him pull in with an empty trailer and a few minutes later came out with 2 jet skis. There was another car waiting that the owner spoke to upon pulling out of the storage unit but didn't come talk to us. So when he pulled away we quickly pulled up to the other customer to ask if we both supposed to be following him to the lake. That person said that he was told by the owner that the jet ski he was renting was broke but the owner later told us that because they tip too easily, he didn't want to rent them to the dad and his two children. Which leads me to the next issue...once we followed the owner with the trailer he had us pull into an empty parking lot down the road from the storage unit to get our credit card info and driver's license numbers and then told us that if we are asked by anyone we are to say that we are "renting an ATV but that he loaned us the jet ski" we could not say we were renting the jet ski and the paperwork even said ATV on it. We were then instructed to follow him to the launch. It ended up working out for us...we were able to use the jet ski for the 3 hours we scheduled and the owner was nice enough but it just wasn't on the up and up and was initially a very frustrating experience (not being able to find the building because it's not his building but the storage unit where he stores the jet skis/boats, lack of communication, etc.). I'd say for the best experience, go to one of the local marinas. You'll pay a little more but it'll be way less stressful! read more