Great experience, Staff was very nice and informative, kayaks were nice and in decent shape. River…read morewas cold, lots of fish and wildlife along the way. Thought it was a good value in a tourist spot. Recommend 100% if you're in the Branson area.

Issac and Hannah were so awesome and helpful during our visit. They checked us in and got us in our…read morekayak quickly. The launch is super easy and the instructions on where to go were clear. This is a great choice when you are thinking about a kayak outing self-guided. It is a great value and we would recommend these folks if you are looking for some time on the water.

My family and I, along with families from Oklahoma, Arkansas, and Springfield, MO have been booking…read moreat least a weeks stay at Rainbow Haven Resort and Marina in Rockaway Beach, MO for over 20 years. We call each other our "vacation family" and our kids, and now my grandkids, have grown up together, learned to swim and made so many memories at this resort, that it is almost painful to create this post. We have outlasted 3 previous owners whom we also considered part of that "vacation family". They were welcoming people who did everything in their power to make a stay at Rainbow Haven Resort and Marina as memorable as it could possibly be. However, that all came to an abrupt end yesterday. Sometime in the early afternoon, we were told that they closed the books out every Saturday and we needed to pay our bill before the end of the day, just one of a string of BS lines that I completely don't believe, a day before we were to leave. So before I went to the office to pay I checked the website to verify the price of the room so that I knew approximately what I was going to be charged. BUT when I got in there I was charged around $50 more than I expected. Mind you we had already been told that the reason there were no BBQ grills on the decks any longer is because the insurance wouldn't pay if the place burned down and they had provided the grills, but if the guests brought their own it was ok. WHAT?!?!?!?! The next one was that we should have seen the pool 2 hours before we got there because "it was pea green". Speaking of the pool, you can see in the pictures below, what we had to deal with all week. It was not cleaned 1 single time after we got there on July 1 and still hadn't been cleaned when we left on July 9th. So an argument began regarding payment and I refused to pay anymore than what was stated on the website for the room. She continually told me that the website had been updated to which I replied, "I will bring it up and show you right now on my phone". Her reply about the dirty pool was, "You were in the pool everyday. Why didn't you tell us". "BECAUSE IT IS NOT MY RESPONSIBILITY TO TELL YOU TO CLEAN YOUR OWN POOL!!!!! I DON'T OWN THIS RESORT YOU DO!!" The argument with her ended with her stomping off into her house and telling me we were no longer welcome at Rainbow Haven Resort and Marina. I CANNOT abide liars and underhandedness and those 2 people are the epitomy of both words. The pictures below show just how bad the pool area was and the boat dock was such a joke that it took 2 people to get our boat out because you had to be a gymnast to maneuver around the kayak that was laying on the walkway obstructing it. The last straw was that they sat on their deck the entire time watching us AND called in some kind of "security wanna be's" to hang out while we were leaving. I really take offense to someone with guns on their belt hanging around while we had our grandsons with us and were only packing our stuff and leaving. I would caution EVERYONE to stay as far away from this place as possible and if you have made a deposit for a stay in the future, be prepared to not have it returned because the place is going on the market in October and at the price they are going to ask will not likely ever sell and they will wind up giving it back to the bank. They may be able to convince others that their lies are true, but I have learned quite a few things in my 50+ years and dealt with better liars and cheats than they have ever thought about being. PLUS, I have ran that resort for a couple of weeks at a time for more times that I can count and know how much work it takes to run it. But I did fine and did my full time job to boot!! It was the people that you came into contact everyday that made me go back again and again, whenever asked. I totally enjoyed it. So our Rainbow Haven days have come to an end but next year will bring a grand adventure that will create new memories!!!!

Under new ownership as of this year, I highly recommend renting a boat from here! Mike was super…read morefriendly, knowledgeable, and helpful with great tips on where to fish. Pontoon boat was in great condition and we felt it was a great rate for having the boat from 8 am to 6 pm.

The guys working there were super cool. We had a lot of trouble getting on to our tube and Drew was…read morereally helpful.

Prank called my store during busy business hours. Wasted my time while customers were in need of…read moreassistance. Very unprofessional, at least prank call with personal phone. Canoe bindings aren't real.

THEY WILL TAKE YOUR WHOLE DEPOSIT! The propeller was damaged before we went out and the staff…read morenoticed that but after getting back they claimed that sand damaged the propeller. The lake doesn't allow beaching so we stayed far away from the shore most of our time was in the middle of the lake. This place is a rip off and will no doubt take your $500 deposit. Go somewhere else!!!

A little out of the way if you're staying in Branson, but the drive is absolutely beautiful and…read moreworth it! This is a small, family-owned operation that couldn't have made a better experience for us! The prices are great, they're super friendly, the store has a lot of essentials for low prices, and there is an adjoining BBQ place called Jill's to get a bite to eat! The only thing that had prices inflated was gas. We rented a pontoon that had a radio equipped. No other fancy stuff, but the price and service was right. We reserved a half day from 2-6pm but had to stop around 4 because of a storm. They only charged us for half the rate, without any hesitation. I really loved this place and if I'm ever back in the area I'll definitely go back.

Very nice, guide and driver very good. Beautiful ride seen…read moreBlue Heroin. Guide was comically and funny.

If your wanting the duck experience from 15 years ago, this isnt that…read more Pricing ok Tour 1 1/2 Seating ok Definitely way. Way safer then old ducks but no adventure in it. Lots of time on water. Can't reach water from vehicle like old models. Kinda boring. Took a 20 minute nap on ride. Tour guy was fine but did what he could to try and entertain driving in traffic and a 2 mph boat ride, not in a "lake". They called it a lake but way more of a river. Nothing remarkable.

Master Captain Bob was a great tour guide for our two (plus) hour tour and very affordable. This…read morewas much cheaper than renting our own boat. He gave us a lot of history and open waters. Our family will return for different boat (and swim) experiences, Great Value!!

where do I start? The only reason you got one star is because I could not give you a half!!!!!If…read moreyou are planning a float trip do not use James River outfitters!!!made reservations for 23 people and full payment 2 weeks in advance. scheduled shuttle time was 10 am, arrived 10 minutes early, waiting in long line for check in. finally got to counter and was informed that there was a shuttle fee of $30 for each floating cooler one way . This was an additional $180 cost! there was no mention anywhere when on website! when we inquired about transporting the coolers ourselves, we were told we could not do that; don't know if that meant that it was private property or there was no public access. We surrendered because we had no other options as far and paid their huge fee. Waited over an hour for transportation to put in spot, our group was split up in two buses, loaded kayaks were blocking the seats before we were allowed to get on, and passengers were scolded because some younger people did not climb over the bus seats and were expected to do so versus the older passengers!!! Shouldn't have had to climb over the seats at all. This is also a safety hazard, probably against the law. We finally arrived and only one person there to assist our large group and many other people to put in the river. They did have outfitted canoe kayaks staged for our group, but other groups were taking half of the one set aside for us which further delayed us another 45 minutes, we finally got in the river only to find out that three of the kayaks were broken. Overall, I would rate this outfitter as the worst I have ever seen personnel under demand equipment, and very poor condition. Operation for basic services was not very well organized. Needless to say we will never return to this outfitter or recommend anyone else use them. In fact we will recommend they use anybody else than James River Outfitters!!!!

JRO has been my go to outfitter on the James can't beat the price for them to shuttle your personal…read moreboats. Beautiful float all season pending river conditions you may or may not drag but that's mother nature. My only complaint is I wish they could get the 5 mile float back as it was perfect for beginners in the group. The 7 mile was a beautiful float just long. Hoping that there will be improvements for the 2025 season but over all a great spot!!

The catamaran sunset cruise was just what we wanted. Mellow. Not too crowded. Informative. Staff…read morewas super friendly. Beautiful night on the lake!

My wife and I came to Branson as novice lake-goers. We don't own a boat and have almost no…read moreexperience on a lake. We went out on the swim cruise, I believe they called it. It was a 2-hour trip. Basically, we cruised out to a nice, protected cove and dropped anchor for awhile, allowing all of us to get off the boat if we wanted and go enjoy the water. The options were: Two tandem kayaks, a giant inflatable slide, an inflatable trampoline with a launch bubble and just swimming around. The staff was very friendly and entertaining. They even played music over the boat speakers the whole time and had some fun contests and entertainment on the trip back to the marina. It is well worth the money to go out and enjoy the lake.