I had a really bad experience with Kenny but this is meant as an honest assessment and not a hit…read morepiece so I'll start with the one positive thing: I called him close to midnight, he picked up, and made it out to our house the next morning. From there, things took a turn. He told me that a mouse had shorted the circuit board, that the furnace was shot, and that the heat exchanger was cracked and risked leaking carbon monoxide. He quickly put together an estimate for about $7K for a total replacement. I asked him for pictures from the scope that showed the cracks in the heat exchanger and he didn't respond. I had two other HVAC guys come for a second and third opinion. Both of them said that a) Kenny left the dead mouse; b) the circuit board fix was simple; and c) they could see no evidence that the furnace was shot or that there was any cracking in the heat exchanger. I brought this information to Kenny and he said "they're lying." The fix ended up costing me $180, about $100 less than Kenny charged me for the assessment, and now the system is working great. And... the guy who fixed it removed the mouse. I'm not going to make any definitive character judgements, but in the discrepancy between Kenny's assessment and that of the other guys, I just don't see what motivation they would have to tell me that there wasn't a problem where they'd get paid a lot more if there was one -- particularly since I was already primed for a full replacement. I told Kenny that I wasn't happy with his service and asked that he just return the fee I paid him and he said he'd discuss it with his business partner. I never heard back and now he want return my texts or calls. Looking at other reviews around different corners of the internet, my experience seems to be shared by many. Needless to say, we have a great HVAC guy now and I wouldn't consider reaching out to Kenny again.

AC "fix" provided by Kenny worked for about 10 days. He "replaced 2 parts" but would never give us…read morean invoice for the $700+ he charged, after asking twice. Quick money for shoddy work. Don't call this guy if you want your AC fixed right! I did not post this review because Mr. Hothead couldn't come out until Tuesday, I posted this after I called a real, recommended professional to come fix it Monday and found out that he had already gotten 4-5 calls THIS WEEK , to fix Mr. Hothead's shoddy work!

Be patient. Jon is very busy but does good work. If you call and have to leave a message, he will…read moreeventually return the call. He's a little pricey so be sure to get a second estimate.

Based on their Sept 9, 2024 "9-11" ad... I would never use this business. Insensitive,…read moreinappropriate on all levels. Obviously this business did not lose any family members in this disaster, unlike the unfortunate thousands of others who did. This business should be embarrassed for making a joke out of the mass casualties. Hopefully you go out of business.

From the owner: Specializing in Heating Cooling Installation and Repairs along with a 24 Hour emergency Hotline…read morewith experienced licensed Technicians and Installers