I was referred here from my family dentist for my son's dental work. So far my experience has been…read moregreat. The staff is very friendly, polite and well organized. I had several calls initiated by the staff before my visits so that all preparations were in place for our visits. My son's case is a little complicated and the staff is very engaged with all the documents that need to be shared and coordinated with the various dental practices. They even called up a specialist for an emergency consult for me and made the appointment, which was wonderful service. My other kids want to start coming here so I will likely switch their dentist for all of them at their next checkup.

An hour and a half waiting to see a dentist and still waiting. The wait time gets longer and longer…read moreeach time with no help from anyone. No one has an answer for anything.

Dr Rob is a godsend. My 6 year old daughter has clinically diagnosed anxiety that can be quite…read moresevere. She previously had to be placed under general anesthesia and intubated in the hospital setting to have 4 crowns placed. When she needed a tooth pulled that abscessed after trauma, our gen dmd recommended finding someone nitrous-capable because her anxiety and breakdowns prevented even the simplest routine care. We heard of Dr Rob via word of mouth and I made the appointment. He was amazing. This man just knows how to talk to children, the type with a natural talent. Within three seconds of walking into the room he established a report with my child and she trusted him... I mean from tears to smiles within moments. I was so relieved. I'm pretty sure he would have been successful even without the nitrous. In any which case, she left so happy. When she required yet another appointment to replace one of the crowns previously placed under GA, she walked right into his office with no hesitation. It was, again, a wonderfully positive experience for her. His office is the only healthcare setting she doesn't get nervous in. He's also fairly easy to get an appointment with. Typically they'd schedule me pretty far out and I would ask to call if there were any sooner availability. To my shock, this office actually does call when there's cancellations! Both times, I received a call back and was seen within the week. So don't be deterred if you get scheduled out. Just make the appointment and wait for the call.

My mentally-challenged cousin was a patient of Dr. Dale Collins for over 30 years. When Dr. Dale…read moreretired, he had my cousin seen by his son, Dr. Rob, knowing that he would transfer his care to him. Recently, when I tried to make an appointment with Dr. Rob, since Dr. Dale had retired, I was told - again after a 30-year history - that I would need to find him another dentist, that Dr. Rob only does "pediatric" dentistry. Now, try to find a dentist for a 70-year-old mentally-challenged man who has known the Collins practice for that long. I could not begin to completely convey my disappointment and astonishment that this "professional," Dr. Rob, has proven himself to be. His father must hang his head in shame.

This man should not be working with any children. My 25 year old son still has a phobia of dentists…read moreafter his experience with Derenzo. He screamed at my son when he was a toddler and forcefully restrained him and tapped on his teeth with a large dental tool because my son didn't open his mouth wide enough. My daughter witnessed all of this as she was having a cleaning in a chair near him. Back then, parents weren't allowed in the exam and procedure area with their kids. I could hear my son screaming and crying from the front waiting room area. I filed a complaint and nothing was ever done. I highly recommend taking your child ANYWHERE other than here. This man is barbaric and shouldn't be allowed near any children.

I took my 7 year old son to visit George Derenzo, DDS today after waiting three weeks for an…read moreappointment. My son is afraid of the dentist because he's had to have a couple of teeth pulled. When the dentist went to exam Chance, he put his hands up to ask him what was he doing? The dentist immediately said, 'I'm not taking this case. I'm not doing this'. And asked us to leave. He was totally unprofessional. Once I complained, and called him an ass he threatened to call 911. I told him to go right ahead and I'll be right there when they came. His staff must be used to it because not only didn't they call but acted like they understood his behavior. When we got back into the car, Chance asked if he did anything wrong. I told him no! It's ok to be afraid. If you have a question, ask it. He also asked why they were calling the police. I told them because they didn't like what I said.

Very clean office. Rodriguez is always caring and genuinely listens about your dental needs and…read moreconcerns.

M. Rodriguez is so polite and very gentle with the care of my teeth and my sons. She has exceeded…read morein everything she has done for us. I definitely recommend visiting Gentle Care as ur family dentistry. You will leave satisfied. Gracias Dr Rodriguez

My family and I always receive exceptional care with Dr.Cicorelli and her team…read more They are very dedicated to their patients and go above and beyond in all they do from scheduling appointments to dental cleaning, fillings, and dental implants. If you are looking for a dentist who listens and communicates, very detailed oriented, warm and friendly then Dr.Cicorelli and her team is who you want.

5 STAR !!!! Very personable staff ! Kind and caring ! We have found a new Dentist.read more

I would have given 0 star if I could!! My son and daughter went there to have routine exam because…read moreI thought that it specializes in children. They went there in 2014 and 2015, the result was no cavities, everything was good. My son had some fillings before he went this practice so I was pretty happy and surprised! Because of insurance, I have to change dentist, and their new dentist showed me the x Ray, my son has 5 cavities and my daughter has 1. With my son, some of his cavities aren't new...they have been there at least 9 months. Chop pediatricians are the employee of Chop so it doesn't matter how many patients they have and they will make the same amount of money. Is it the same case in this practice that's why they didn't fix my kids' cavities?

Steer clear. Terrible inflexible customer service. You'll be asked to make several separate mini…read moreappointments just so you can get charged for additional office visits.

Excellent care. Staff is great and very helpful. Minimal wait time for appointmentsread more

This is such a kind, caring team. I have sensitive teeth and my dental hygienist was so gentle with…read moreme. And in the next booth over was a sweet young man with special needs, and that dental hygienist was just amazing with him. Continually impressed...

If I could give 0 stars I would. My daughter had work done by Dr. Tony Monteiro which he did…read moreincorrectly. We were told by another dentist to return to Childrens Dental Health so they could fix their mistake. Dr. Monteiro refused to fix it and said because it had been 2 years (it hadn't after I looked at the dates) that it wasn't his problem to fix. Now I am battling with the office to get medical records. They are refusing to give them to me which is pretty indicative that they are trying to hide something. Do not go to this dental practice!

So, I went to the location in PA. But moving to DE I decided to go to the closer one. Honestly, the…read morelocation sucks. But I went in, and was given the wrong payment information off the bat. Was told no payment, then it turns out it was 1100. YUP! So I decided to get all the work done for my son. I sat down and talked it over was, even given a folder with information. I get one bill for 400 and a surprise bill for 100. I was never told about the 100 one. Apparently, you have a copay with the hospital as well, since this location doesn't provide all services. Makes total sense, I have to pay because they cant accomplish simple fillings and caps. So I will complete these next two things and start looking for another children's dentist. I don't like surprises!

Dr. Wilson Phillips was kind and reassuring. He answered all my questions before the procedure,…read moreand showed me clear pictures to demonstrate the problem. He took time to consider and evaluate the issue, before making a recommendation. He was skilled and efficient, and i did not feel any pain! Thank you so much to Dr. Phillips and his team!

Dr Levin is the BEST . He and The staff are caring and considerate professionals. Theyread more

Absolutely horrible experience with this dentist and office staff. They care about money, not your…read morechild. Dr. Melini is rude, impatient, and unprofessional. Be ready to be verbally scolded for any slight imperfection in your child's teeth. My child is now terrified of dentists because of this staff. I would absolutely NEVER recommend this dentist to anyone.

Disingenuous, Unprofessional, Disorganized…read more Dr. Melini's office said they would accept our MetLife dental insurance before our kids' appointments this summer, but billed at out-of-network rates after the fact. His office asked for payment via text message without an itemized bill. He failed to send my son's x-rays, as promised. Myriad attempts to reach an understanding have been unsuccessful and I have relayed our concerns about his impropriety to the Pennsylvania Department of Dentistry. There are undoubtedly great dentists in the area, this guy is clearly not one of them. You can have a slick website, fancy equipment, and the right professional accreditations - but there's something to be said for integrity and a sense of right and wrong. His practice has fallen well short of the mark on multiple fronts. My only regret is not leaving zero stars, which is what they deserved.