Decades of living Life it has been determine working in or with the public can be challenging…read moreespecially when people will not do their homework and think all results come from one experience. That being said onto a positive note. I recently purchased a 2023 Aviator. A few discoveries from day two however this review is not about Ford. Hidden Hitch is a Hidden Gem. The representative is knowledgeable with products will give an honest opinion when presented and will offer a positive suggestion. Anyone living in the State of Delaware,the business is located in Bear and need this type service with fair honest pricing,clean articulated workmanship you should bring your business here. I live in Philadelphia. You will not be disappointed.

First I would like to say that I never write reviews, but after the way I was treated by Hidden…read moreHitch, I felt compelled to! I recently I had a tow hitch package and break controller put on my 2019 Ford Transit work van by Hidden Hitch (Delaware) and it seemed that it was not operating correctly. Every time I released the break of my vehicle, it lurched forward extremely aggressively. I called and asked if they could take a quick look at it, but the person I spoke to became very defensive and and rude. He dismissively said that it wasn't the brake controller and that it is doing it job and that is just how it's going to work. I repeatedly asked if they could just take a quick look at, but he refused to entertain the idea of doing anything to help. Now I have a $1000 tow package they installed that I am afraid to use! I can not express how disappointed and discussed I am. I hope this helps future potential customers

My experience couldn't have been better. My battery was dead and the employee I dealt with went out…read moreof his way to help get me back on the road. The service was highly knowledgeable and efficient, and as courteous and pleasant as you could ask for. I got a battery and charger and for both we discussed what would work best for my needs, with very reasonable prices for both. Keep these folks in mind the next time you need any kind of car part. First-rate service.

If it wasn't for Taco Bell's Mexican pizza (and Auto Zones long lines), I would not have noticed an…read moreAdvance Auto Parts store in the same parking lot as TB, KFC, and BR. I was so glad that there's another auto parts place in Kennett Square. I don't even miss AZ. This place offers same if not better than AZ. prices for parts. Was glad to have met female manager who accepted my used atf (& used engine oil) for recycling early Saturday morning.

Out of the blue, my car started idling rough. Thinking it could be bad gas, I headed to AutoZone to…read morepurchase cleaner. On the way there, the check engine light came on. Once there, they were not able to help me with getting the code read, so I went to another business in the area. The code was read, but he did not provide me with a code number. Feeling like I didn't really get any assistance, I headed to Christiana Auto Parts. I was greeted and immediately assisted, providing me with the code number. I let him know that my son is a mechanic was at work that day and just needed the code. He asked if he could look under the hood, I agreed and he started asking questions due to curiosity on what could caused this to happen. He was very determined to find the cause, and asked to speak with my son. They messaged back-and-forth and worked together. This young man went out of his way and very determined to solve this problem. It ended up being a cap on the intake manifold that must've rotted and fallen off. He would not take any money for his efforts. He just seemed satisfied to be able to figure the problem out, reminded me much of my son who is the very same way. When a challenge is presented, it's like finding the missing piece to a puzzle. Bottom line, the courtesy, friendliness, and desire to help me out really impressed me. The only thing he requested is if I ever needed work to be done on my car that my son couldn't do, to come and see him. His name is Tommy, and said he and his father (and I think brother) run this business. I know it has been there for some time, passing by it for years. I only wished I had thought to go there first! I'm telling you, being a woman who has had many car problems in her life, know there are a lot of untrustworthy auto shops out there. I felt this business to be trusted in the short 20-30 minutes I was there! While I don't know the extent of work they do there, but definitely recommend checking into this place! Awesome care and customer service!!

Excellent Business. very helpful, and knowledgeable…read moreemployees. for all your automotive needs, whether wiper blades or major Engine components. they may not stock everything but can usually get what you need within a day. and usually beat most big local parts store prices. most employee's are Family or extended family, I have used this business Since 97. they can turn your brake rotors or drums.

Great prices, they explain everything about their options to you so its easy to understand and make…read morea decision on what you would like. Quick turnaround

Went there to get my 1997 GMC Suburban to get rust undercoating. They did an excellent job, very…read moreprofessional service. Customer service was excellent.

Went for a new tire and was advised my tire could be plugged. Saved me $300+. A shop with integrity…read moreis invaluable to a consumer. Super friendly staff. They earned a new tire customer!!! I'll def go back when I need new tires.

Can't believe this business isn't on Yelp yet? Very very confused. I randomly drove by one day and…read morereally needed help installing a new head unit/stereo in my new car. I was really struggling. One of the guys working there kindly stopped what he was doing and helped me install it. Hardly charged me anything. Sound Auto wanted $150 or something crazy, this guy asked for just $40. So I went back today to get my windows tinted. Stopped in this morning when they opened WITHOUT an appointment, and they had my whole car done in 2.5 hours. This place is crazy. Actually the best prices around too. They do it all.

Amazing work, i have all my cars tinted and audio installed with Damion never once had a issue with…read morethe quality

I thought about switching back to Price Toyota for my service but, David Ferguson service was…read moreexcellent. Appreciate how helpful he was and his attention to detail. I plan sticking it out with Newark Toyota.

I contacted Newark Toyota and asked if I need any service since my toyota was 7 months old and less…read morethen 1 thousand miles. they said I needed tire rotation so I scheduled an appointment. I explained to the service writer what their service department said. the servicer writer said I did not need a tire rotation and they are too busy and told me to drive slow when I leave