This was my first time at this salon and I was completely impressed. Not only were they accommodating with a lady minute appointment but the service was excellent. In terms of the new restrictions, all employees and guests were wearing masks. Sanitizer and partitions between nail tech and guest were provided. I'm impressed with my quality of my nails and the safety precautions this salon is taking. I recommend and plan to be back. read more

Brand Nails - Nail Salons Near Me - New Albany, Indiana

First time getting my nails done in their new building! There is so much more space & parking was a breeze! As soon as I walked in I was greeted and able to sit in a chair. Miley was my nail tech. She was so nice & did such a great job. I got a gel mani & a pedi. Everything was so clean and pretty. read more

Brand Nails - Gel nail colors - Nail Salons Near Me - New Albany, Indiana

See all

I am so happy that I took my mom's advice and went to Brand Nails! I have worn nais since I was 17. I'm 55. Out of all of the salons I have been to, Brand Nails is definitely in the top three! My nails look so natural! Perfect length, shape and color! Sasas, who did my nails, was sweet, funny, and FAST! Jason , who gave me a pedicure Was an absolute miracle worker, and gave me a foot and leg massage that literally had me falling asleep in the chair! I give Brand Nails in New Albany 5 stars and recommend them to anyone who wears Nails, or needs. Mano/ pedí! ​​Jason gave me a phenomenal pedicura! I have to say that again! If you are looking for a relaxing, clean, place to get your nais or toes done, BRAND NAILS is the o Place to go! Never any wait, either read more

Quality service from all techs in this salon! Eric the owner is so kind and makes sure every customer is satisfied. Tony! Tony! Tony! Professional, talented and fast! Clean, on trend and spacious. read more

This place used to be good. I will never go here again. I tried giving this place another chance after overcharging me last year, and I loved the zebra nails that Eric did. However, after only 3 days two nails completely popped off out of the blue doing absolutely nothing. I have a wedding to go to on Saturday and I have zero time to get them redone. This is bad business and shoddy work, and I want a refund. read more

Brand Nails - Awful after only 3 days - Nail Salons Near Me - New Albany, Indiana

See all

Organized and easy check in. So many colors to choose from. I got acrylic nails and a gel pedicure. I could recommend having an appointment ahead of time. I only waited 15 minutes for my walk in appointment. They also offer sodas and water. read more

I usually don't leave reviews but I have time today. I receive awful service from Jenny at b Brand nails today. I have been supporting Brand nails for years. We need to stop spending our money were we are treated like animals. I went to get a repair today and the owner Jenny decides to be rude and racist towards me. Really she's never been nice. Today did it for me. I went in to get a simple nail repair. I love the way she does my nails but sometimes my nail polish chips or I might break a nail . It it'doesn't matter what type of repair is needed. I spend $60-$75 plus tip every two weeks at her establishment. I think it's a race thing because I have noticed when I come and get my nails done and other people walk in to get repairs she's super nice to them. She stops doing my nails to repair their nails. She had a whole attitude with me today because I wanted to get my one nail repaired. She told me this was the last time she's doing my nails. I think they have this mentality that they are so good at what they do they can't make a mistake. They treat some people in any which way they choose. I purchased a $50 gift certificate for my mothers Christmas gift I will be returning it to the store for a refund. If she does not give me a refund I will be reporting her business to the BBB. read more

I was looking for a new place closer to home. Brand Nails became the perfect place. From the new location, friendly environment and great staff, the service here is top tier. Jenny and Suzy are great. But the whole team is amazing. They are great people and be sure to tip them. I love Brand Nails. read more

Brand Nails - Nail Salons Near Me - New Albany, Indiana

My niece reported good experiences at this nail salon so I told her to make us an appointment and I would treat her. The Covid 19 guidelines were visibly posted however no one seemed to care about enforcing them. Acrylic sheilds were in place but the mask and handwashing mandates were blatantly overlooked. Quite honestly they were just too busy to be able to keep up with it. My niece got a fill in with a chosen red polish. She told me the man who did her service was rushed, impersonal and did not clean up some of the places he over painted onto her skin. I got ombre powder over my natural nails that was supposed to include a manicure. The manicure part did not happen but the ombre effect on my nails turned out very nice. There is just something about feeling very "herded" thru a process that makes you feel unimportant. With many places to choose from I doubt that we return to this salon. read more

Brand Nails - Nail Salons Near Me - New Albany, Indiana

Haven't had the best experience here before but I decided to try a different lady this time, Jenny, because everyone speaks very highly of her. She was very quick and efficient. But when you see this (the picture) as your final result, do you think this looks good? You can clearly see my acrylic nail and even the redness of how far down my nail bed was filed. Also, it wasn't a very relaxing experience that you would wish to have at a nail salon because there were two other people who worked there standing next to me talking to Jenny the entire time. She did a good job otherwise but I will not be going there again. read more

Brand Nails - Nail Salons Near Me - New Albany, Indiana

See all

My first visit was the Friday before New Year's Eve 2023. I took myself, daughter in law and granddaughter for mania and pedis. We did add the spa pedis. I had gel/ powder nails was charged 313.00 + 30.00 tip. I was confused due to no itemized bill and no one seemed to be able to give me the breakdown. The price list on the wall did not match up. I gave. Brand nails a second chance Sunday 1/21/24 and the same thing with pricing, it didn't match up and I ask, they said 10.00 for flipping my powder nails off with an artificial one. I called after I got out of salon to speak with someone about pricing not matching up and that this was fraudulent. My French tip gel nails didn't last but 2 days before 2 came off. The others followed today. 5 days and no gel on nails. I am calling better business and asking for itemized billing requirements at salons. read more

This salon is the only salon I'll trust for as long as possible. They always do a thorough job and are as quick as possible. Their prices are very standard and they don't try to scam you in any way. The workers aren't chit chatters but they're happy to talk if you want to. Their new location is gorgeous and the workers deserve such a nice place to work in. They're hard work forsure paid off in the new building. They also get my ingrowns out. My feet feel so much better after coming to see them. I 100% recommend them. I drove 30 minutes just to come to this salon specifically. read more

Brand Nails - Full set - Nail Salons Near Me - New Albany, Indiana

I got a pedicure with my friend and we got matching toenails we both got blue and it's so cute! The quality looks and feels really nice.Don't even get me started on the people so nice!asked if I wanted water for free!!!! read more

Had engagement photos scheduled today, and wanted soft natural nails. I showed them a picture of what I wanted and they exactly replicated the picture! Very happy with the outcome. read more

Brand Nails - Nails - Nail Salons Near Me - New Albany, Indiana

I have tried several nail salons in New Albany, by far this salon has the best staff. I now have been going here about every two weeks for several months and have not had any issues with the staff or the hygiene of this salon. I do not make any appointments, but the staff normally gets me in quickly. read more

My daughter and I came here for Mother's Day for a Gel manicure and pedicure we were charged almost $200. My polished chipped. I came back the next day for them to fix it. They slapped some polish on it and that was it. I asked them why my polish was chipping because it was supposed to be gel polish. I asked to speak to a manager and was ignored. All they would say is that they were not here yesterday and pretty much ignored me while I waited. The young lady yesterday was nice. The people working today couldn't care less about customer service. So disappointed!! read more

I've been going to Brand Nails for years, they've always had affordable fill in prices! Their acrylics last anywhere from 1 week up to a month, it really just depends on how rushed they are doing your nails. Although, prices have raised since moving to their new location which is understandable for how much nicer the salon is now, but if you're not looking to spend a fortune I'd look somewhere else. read more

I don't like getting pedicures - I don't like the shared tools. I hadn't had one in 3 years - so I noticed the hygiene changes since my past pedicure. They cover the bowl and even swap out the rubber gasket between customers. Each customer receives new tools and they are discarded between clients. If you have to get a pedicure- it's nice to know safety and hygiene protocols are seriously observed. read more

I have never had a bad experience here!! They're super nice, take their time and I like what they have to offer. They have so many colors for dip powder. Only issue is they up charge for card ‍ so only advice is pay cash!!! Otherwise I really don't regret going to them. First time I went there was by chance and because I just wanted something quick. And now I'm hooked. read more

I went here on a whim and it just so happened that the woman getting a pedicure next to me was a regular customer. She said that for the first time in her life she had long natural nails. I asked her how. She said that she got the dip manicure, and it made her nails so strong. So, I decided to give it a try. Boy am I happy with the results. My mails are so strong and for the first time in my l read more

I just left about 30 mins ago and I'm not happy at all. The lady who did my feet was rushing and wasn't watching while she did it and has polish in my skin and more importantly , she took my skin off. So much blood was coming out. She took the right measures cleaning but it still burns even now. I didn't realize until I left how bad it and deep it was. I could tell while i was there bc the lighting wasn't great and I can't see that well, but the burning didn't stop. The water wasn't warm enough and I wanted to tell her but didn't think it was worth it after she walked away for 10 mins to eat while I sat there with no one to tell. When it came to my nails, the man was handling me really rough and rushing as well. I got there at 6 and they close at 8 so there wasn't a need to rush. I've been there before and was really happy with the results prior to that. I wasn't asked to wash my hands or anything. My main concern is him handling my nails too rough. At the end when it was time to pay, I was charged the full price even after I mentioned that I wasn't happy and you could obviously tell . I would have even been okay with half off, since half my skin is off. Or a gift certificate for next time if I decided to come back. It wasn't handled over all professionally. Usually it's great but idk what the issue is tonight . All they offered was a bandaid..over white wet white polish. No help or professionalism at all read more

See all

I've been coming here for 10 years and would never go any where else! Everyone is so nice and friendly here and they do an AMAZING job every single time! read more

y'all just... find somewhere else. it's been twice that ive walked out of the place with 1 DULL (like not shiny) looking big toe nail. TWICE! and this time the dull one is also crooked as hell. like so crooked that i'm going back to this place AGAIN. for the last time this time though. don't go here unless you have an appointment and time to fully examine your nails before you leave. they treat people with no appointments like they aren't even supposed to be there. i'm so sick right now y'all. smh. this shit cost way too much to come out every single time unhappy. ridiculous. read more

I didn't give any stars because they're awful, infected my toenails on a pedicure and had to have my toenails removed. I would never ever go to this place again or recommend it read more

I've been going to Brand Nails for 10+ years. I've recommended several friends, and always walk away with a great mani/pedi.

My dip polish started cracking 2 days after application. Unfortunately I was on vacation so I could not go back to have it fixed. It has been 1.5 weeks since I had my nails done and almost every nail has cracked. Dip polish should last much longer than 2 days or even 1.5 weeks. read more

I love this place! They always do a great job and their prices are affordable. I love the people who work here. They are so friendly and always do an excellent job. I highly recommend and will frequently return! read more

Unsatisfied with the service I received. I bought a pedicure and the guy was rough and rushed the service. The nails were not filed smooth after cutting, I have rough snags, he cut too close into the cuticles. I was there early in the day and they was no one waiting so no need for the rush. read more

Went for a mani/pedi over the weekend. They were busy - did a thorough and great job. Very clean, everyone wearing masks, disposable tools, will definitely go back. read more

I have never gone to Brand Nails before today, my mistake. This place is AMAZING!! If I could rate ten stars I would!! I couldn't have bright nail polish due to my job and other activities. After explaining to my technician, Cici, she tried different colors on me and we settled on French Tips. I had the best manicure and pedicure experience and I'll be sure to come back :) read more

Brand Nails - Nail Salons Near Me - New Albany, Indiana

See all

My husband and I went this morning and were immediately greeted and seated for our pedicures. It was fantastic by the way! Super nice salon and staff, will definitely come back here from now on! read more

I called and they could do a pedicure right away. The girl that did the pedicure was good but she kept stopping to listen to everything that was going on so it took a little longer than usual. After she finished I had to sit in the chair while she did a manicure. read more

Love this place! Great value and nails last forever. Very clean and sanitary! Bring cash though!

I got a nail fungus here! Some of the staff is rude, one was staff member was texting while I was waiting for 20 minutes to get my nails done and kept texting while doing my nails, the place has clipped nails on the floor. They barely try to hide laughing at customers to each other. I kind of feel like Elaine in Seinfeld did when I'm there. I've been 5 times trying to give them a chance because they're close to my house but the Dr diagnosed fungus is the last straw. Don't go read more

Very prompt service. Great color selection. Friendly staff. Great prices. Only down fall is parking can be a pain when the area is busy.

I came in Friday May 15th to gat a mani-pedi the total was $83 plus a $15 tip I looked at my bank statement Sunday and I had TWO charges I called them to inform them I was charged two now 3 weeks later I have gone to the salon 3 times with no refund and the owner threading to call the police because I was trying to get my money back! If I could give them zero stars I would and will NEVER BE RETURNING!!! read more

The best place to go for nails in southern Indiana! The employees are friendly and do an EXCELLENT job. I refuse to go anywhere else.

This is my favorite shop in New Albany! Worth the wait! I drive past several others to come here.

They are fast but the two owners Jenny and Eric are very rude people . Jenny always has an attitude like she doesn't like to do nails. I wanted Jenny to my nails and she said she had an appointment coming , could someone else do my nails. Some new guy did my nails and I did not like them. Three days later my nails started lifting. Jenny told me the reason she couldn't do my nails was because she had an appointment that was about to show up. Her Appointment never showed up. She started taking walk-ins Instead of doing my nails. I came back to get my nails re-done over by Jenny. She told me again she had an appointment could I go to someone else. I said no because I did not like how he did my nails. Then her husband Eric said well go somewhere else . That was so rude of him to say that. I would not recommend going to Brand nails.They don't know how to treat loyal paying customers . read more

Well first of all they charge way to much for ombré color so got a pedi and a full set I showed them a pic on how I wanted my nails done said they could do it well needless to say after already getting my pedi and half way through my nails getting done they told me 35 for my nails 25 for pedi and a extra 27 dollors for them to do ombré cause it was a lot of work for them to do so they put two colors of nail polish on a sponge and sponge it on how hard was that ????and had white all over my fingers and toes from the sponge that she didn't get off I could of saved 95 dollors and did my own nails just as good probley better ! Over priced for some simple shit never will I go back there again hell I can go to my other nail salon and do ombré just for 5 dollors more not 27 more Smfh ! And the girl who did my ombré was rude her demeanor sucked ! I would not recommend this place to anyone I know read more