Made an appointment, brought my x-rays, was told when I got there that it was just for a consultation and if he had time would be able to treat me. I was in need of a root canal, face swollen, extreme pain. Dr. Brand came into the room, said he would take new x-rays but it was only a consultation. I said why would I have you take x-rays if your not going to treat me? - He said, "Alright, well then", pushed his rolling chair and left the exam room. I didn't even see what he looked like.
Although I know it was not the receptionists fault, when I said I cannot believe that the Dr. won't treat me, she said again your appointment was only for a consultation, and everyone in here is in pain.
I went home in tears, in pain, made a few calls and found an endodontist that would treat me same day - He said that all root-canals are emergencies and should be treated at the time of the visit. That is why they are specialists, to fix what the dentist cannot do especially when they are in extreme pain.
I very rarely write a review, but I also never experienced pain like this before, and wanted to let anyone know who is making a new appointment with this Dr. to make sure you specify you need immediate treatment if you are suffering from oral pain. read more