I was referred by a friend to Isaac and it was one of the best referrals I've ever got! I got laid off and lost my employer's insurance for health, dental and vision. It was a stressful time that was alleviated by the assistance of Isaac! He knew right away how to help my situation and was responsive and quick to cater to my requests and circumstances. Even when he came back from his vacation, he was helpful right away! I plan to pay it forward and refer him to family, friends and anyone with insurance needs, along with working with him personally in the future. read more

Karina is amazing! Been with her since 2020. She's helped me so much with covered California health insurance. She also helps some of my family members as well. She Explains everything well so you can understand. Definitely would recommend her. read more

Branch Network Insurance Solutions - Karina's business card. - Health Insurance Offices Near Me - Covina, California

Been working with Issac & Karina for years! They are very knowledgeable and caring! I highly recommend them!!!

Isaac Santillan at Branch Network is so very helpful and knowledgeable. I highly recommend his services. He walked me through the process of choosing a new plan, generously checking a number of options for me. He efficiently followed-up with me via email, sending a snap shot of my choices in the system. Branch Network really seems to focus on hiring qualified, helpful agents with incredible customer service skills. Thanks! read more

I had an incredible customer service experience with agent Isaac Santillan that I feel must reflect the work ethic and care of the agents at this branch. he was thoughtful, responsive, and went above and beyond to help me get the insurance that was right for me. couldn't recommend or praise any more/higher! read more

great recommendation , good help , very nice person to contact with Thats all i received from Karina Santillan Phramaha Somboon Jongpatra read more

Thank you Karina for excellent service !!! I highly recommend you and your service team!!

Their team of experts definitely know how to exceed your needs! They've given me the best insurance packages for multiple vehicles over the past years. Thank youuu, Karina Santillan for saving the day! BEST RATES & coverage yet. read more

Isaac Santillan was a pleasure to work with. He provided me with an explanation as to why my coverage would be cancelled, which County Agency I should contact to resolve the issue and to contact him after my discussion with the County Agency so that he could re-instate my coverage. It was refreshing to conversate with an individual that knows his job and understand the needs of his customers. More Agents such as Isaac are needed as he went above and beyond to ensure that I received the highest level of service and support. I am truly thankful to him for his professionalism, dedication and knowledge. Kudos to you and thank you for the great experience! read more

I was taken care of by Isaac Santillan and Karina Santillan with the utmost respect, importance, and care as if I was his only client. Isaac made sure that I would receive everything that I wanted that I have in my plan this year. He explained the New changes that are happening within my Insurance plan and the name of it. But, Isaac assured me I was going to have everything that I wanted. The office experience was awesome as it was all done via telephone as I don't drive. But, I was treated with the same privacy as if I was their in his office. No background noise or chatting noises were ever when we would speak over the phone. They took care of my 2024 Medicare Enrollment. Isaac made sure that all of my Doctors and Specialists were listed under my plan. That my Primary Care Physician was still going to be able to see me. All my prescriptions would be covered. When my application was completed and required my signature Isaac's Boss Karina called me and spoke with me to review my choices to make sure they were providing me with the correct plan that I wanted and Karina went on to explain what I needed to do once I received the documents via email and send a copy back to them and then I would have my copy as well. They work very well as a team and individually. The best part of their business also is they put God first before everything and I liked that a lot. Not to many businesses will do that anymore. I am very pleased with my choice for my Insurance Agent and Agency this coming year. read more

I have been working with Sam A. for about 5 years with medical coverages at different times when changing jobs. He is very professional, knowledgeable and most importantly patient. When I didn't understand he took the time to explain. My twin daughters are now turning 26 and need their own insurance coverage and once again he is there to assist and complete the coverage. I highly recommend Sam A. he makes everything easier and less stressful. Thank you Samuel and Branch Network for your help. read more

I worked with Sam Arciniega for the second year in a row. He is personable and prompt with his calls, and most importantly he really takes the time to explain your options... i feel like i understand my health insurance policy for the first time EVER. I recommend Sam 100%... just wonderful. read more

This is my second year working with Sam on Covered California and he has been very helpful in answering all questions and making the whole process simple and fast. Highly recommended. read more

Hi, Challenged with trying to secure medical, dental, and vision coverage for our 25 (soon to be 26 year-old) daughter, who still lives at home and full-time student graduating college late 2019. We received notification from our employer that all coverage terminates on her 26th birthday. We needed coverage for her until she begins a FT job with benefits. After being transferred to a host of six people, I finally received the correct contact information and began working with Samuel. Samuel is very knowledgeable and was amazingly helpful. I was very stressed and could not fathom my daughter without proper med coverage. I received a confirmation email within 10 minutes after working through the details with Samuel! If you are in my situation, please contact him to ensure that your family member has proper coverage. read more

I just randomly happened to find this agency when I was on my quest for health insurance. From the moment that I walked in the door 6 months ago to my most recent phone call with Issac just yesterday, I have been extremely pleased with the professionalism that this office conducts their business. Issac has helped me every step of the way from getting started with medi-cal and then changing over to a covered california plan and helping get my whole family signed up and covered. For a small fee he even helped me to fill out all the necessary information, choose my plan, spent time looking online through all of the Doctors until I found one in a location that I was happy with. Saved me the headache of having to do it all myself. Most recently Issac has helped me to call my insurance company to help me replace a lost insurance card. This office knows how to conduct business. Over the past 6 months I have been extremely happy every time I call the office for assistance with my case. I strongly recommend this office if you are in need of an insurance agent you can rely on and one who is professional. English and Spanish services are both offered. read more

Isaac was amazing and so incredibly helpful with figuring out my new insurance policy. He was polite, patient, professional, and extremely friendly. I highly recommend him, and Branch Network Insurance as a whole! read more

They are nice the the whole time! I recommend other come to this branch as the young men inside are extremely polite and patient. I recommend you anyone come to this office looking to have their insurance questions answered. read more

Best customer service ever! Sam is so proactive and attentive. I had to switch to Covered California at the nth hour, and he was so helpful, walking me through the necessary steps and calling after hours to ensure that my paperwork was submitted and accepted on time. In addition, he and his staff are dedicated to follow through. I highly recommend their services. Thank you Sam! read more

I had a great experience working with them to find a Covered California plan that worked for me!

Sam was extremely helpful and followed up with me meticulously throughout the process. I asked a lot of questions and went back and forth on plans and he was very patient to ensure I understood the plan I was getting. He even got me off my old insurance plan and switched to the new one without much bother to me. I will recommend him to anyone I know looking for Health Insurance and would highly recommend anyone reading this, reach out to Sam! read more

Superb service! Samuel was very helpful in helping me select a plan and very responsive when it came to any other needs. Made the whole process a breeze. read more

Sam made the complicated process of health insurance so simple and stress free! such a great agency from emails to phone calls. highly recommend! read more

I have been working with Sam Arciniega over the past year to secure medical coverage and he is and has been a gem every step of the way. He's polite, knowledgeable, responsive, caring, and has the patience to explain and answer any and all questions. If he makes an appointment with you, he follows through. Branch Network has an excellent employee in Sam and I hope they are recognizing his tremendous value to the organization. read more

Sam my man! Clicked on find local help on the CoveredCA website and Samuel Arciniega from Branch Network Insurance Solutions came to my assistance in helping me and my family find the appropriate health coverage that best suited our lifestyle. He was very friendly and courteous while answering all my questions. Sam was there during the whole process from start to finish. Thank you Samuel Arciniega and Branch Network Insurance Solutions for your help! You guys are do a great thing for the community. Keep up the good work! read more

Went in to get help singing up for health insurance. Giovanni Santillan help me out and explain everything to me and all the different plans I could choose from. Everyone was very friendly. Definitely recommend this place to my friends and family. read more

Great help when my parents needed insurance. They're agent was very helpful in walking them through everything they needed and answered all they're questions. read more

So I'm not sure where toe start my son was turning 26 and we needed insurance saw a Ad for Branch Network Insurance and called made a appointment with Samuel Arainiega and he was AMAZING he helped us through this crazy choices of Insurance found what fit for us with Medical, Dental & Vision! He was so patient and very informative he actually called my sons Specialties offices as well as his primary MD office and asked what insurance they took to give us the most options for our money, I was shocked there customer service is amazing Samuel went above and beyond he even gave us information on some dentist in the area that we went to look at that took my sons NEW insurance! I cant recommend them enough, if your looking for any kind of Insurance especially for a young person that is falling off there parents plan GO SEE THEM !!! Samuel thank you again for making it easy for us to understand all the option out there and for being so helpful! I have already gave your information to a few people to go see you all!! read more

Sam is amazing! I'm not even sure how I got in contact with him except that I reached out to Covered California to start an application process - and ended up getting connected with Branch Network. Sam navigated me through the entire process (which was a little dicey), kept me in the loop, got me covered and was extremely friendly and informative the whole time. Thank you so much!!!!! read more

I've been going to Isaac at Branch Network for all my family's needs from Medical, Dental and Vision! He is amazing, patient and explains everything thoroughly and gives you all your options to fit your needs! I tried to go directly to the government offices and they didn't provide the same customer service or even the quality (The government office didn't make note of a lot of documents I already provided in order to get my applications in order, but that's another story!) that Branch Network gave me and all my family's needs are all covered and that's all thanks to Isaac! read more

Everybody here is so friendly and helpful. Samuel helped me with my health insurance plan. I was completely clueless but he really took his time to explain everything to me in a way I could understand. He really went above and beyond to help me and I could tell he really spent ALOT of time trying to find the best plan for my children and I. I told him what I wanted and that same day he called me with the options I had and why each one was the best for me. I am beyond happy! Great customer service, they really go above and beyond for their customers here! I recommend to anybody, wether you know what you want or you're clueless like me, these people will help you out with your needs for sure. read more

I needed help signing up for health insurance and my parents referred me here. They were so Nice and helpful. the agent that helped me out was Samuel, I am so thankful for him. Sam was extremely knowledgeable and patient. I definitely will refer anyone and everyone who needs to sign up for insurance. read more

From beginning to end, on my quest for Health Insurance, Isaac was professional, informed, polite, patient and consistent. He helped me shop plans until he found one that suited my needs. I would highly recommend Isaac for any of your insurance questions or purchasing of a plan. read more

Highly recommend Branch Network Insurance more specifically Sam! He was so helpful in trying to get me covered! He made a difficult process so smooth and easy for me! He's very proactive and knowledgeable! He also did a great job keeping me updated throughout the process! So grateful he was able to help me out!! read more

Great company, easy to deal with. They helped me make sense out of our very confusing health insurance system. Thanks Sam!