Marty was the absolute best. After calling many insurance agencies online I decided to walk into…read morehis office and not only was he able to help me much faster but he was able to get me the lowest rate

Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

My parents have had Farmers Home Insurance for 30+ years. About 10 yrs ago they decided to build a…read more2nd home on the same lot and requested it to be insured. Little did they know the second house was never added to the insurance. Language (Spanish) may have played a role but bad customer service was very clear when my mother made multiple attempts to contact her agent to no avail. Finally I logged onto Yelp and found Alicia Sanchez, a Spanish speaker and conveniently located in West Covina. I called and left a message not expecting for anyone to get back to me. Well I must say that I was surprised and very impressed when, like other reviewers have stated, she was prompt courteous and knowledgeable. I believe she went above and beyond and we're very grateful to have found her office.

Great agency ! Professional staff ! Alicia is one of the best agency owners in the San Gabriel…read moreValley ! Give her a call you will not disappointed!

This review is for Geico auto, my vehicle was recently damaged in a hit and run accident, i am…read moredisabled and when i noticed the damage i couldn't pin point where the accident took place, to make matters worse, my wife had just switched insurance to geico 2 months ago due the fact it raised a red flag due to new policy, adjuster Justin went as far to try to say this was a fraud case, i was the one that submitted the claim instead wanted to deal with my wife , never asked for pictures of the damages to my vehicle refused to talk to me until i reported him to his supervisor, nonetheless after talking with Justin i can tell by tone of his voice he had made up his decision to reject the claim, i told him i would take care of the damage my self and look for another insurance company, very rude no customer service skills at all it should not matter if policy is new. things happen, don't go with them they don't believe in accidents

I got there at 5 when it says it's open until 7. It looked empty, lights were off. No signs were…read morepresent. Maybe this location is closed?? There should've at least been a sign or updated yelp hours.

Very professional, very knowledgeable, and so friendly. She knows what she's doing and she does a…read morevery good job at it. I would definitely recommend them if you needed any type of insurance.

My wife and I are very happy to have learned about the different life insurance policy options…read more Lety understood our concerns and asked appropriate questions to guide us in making the best decision for our family. Life insurance is so important and we are happy to be covered.

three words that best describes Adriana's insurance services... deceiveful, greed, assault. as of…read morejan,2026 i was a loyal customer staring in 1996 to 2026 for 30 years. i had to put up with all the lying from Adriana's managers, insurance agents, aswell as Adriana's H.R. employee's at the La Puente, Ontario, ranch Cucamonga locations. for all who waited on me when I had issues, questions, and concerns it was not about me. it was all about there greed of money. also trying to contact Adriana's employee's by phone is so difficult. I feared going to thier office locations when I think back in 2012 when Adriana's Insurance services lost a lawsuit to a 73 year old man who was physically assaulted by an employee from Adriana's Insurance company. after Adriana's company agreed to settle in june 2014. the old man's attorney was expected to receive a check. instead Adriana's Insurance services. Adriana sent 8 of her employees to the attorney's front office in a van to deliver a number of 5 gallon bucket containers filled with quarters, dimes, nickels. and then just left. also to make matters worse Adriana's Insurance services was aware that the 73 year old man in question had just had surgery for a Hernia repair. making it impossible for the 73 year old man to carry all the coins in buckets. this is how Adriana's Insurance services values her customers. because i see the good in people i still give Adriana's Insurance company 5 star rating

I've been trying to contact the broker Alejandra R. that I signed up with & I keep getting the run…read morearound! She doesn't even respond to the number she originally texted me from for pictures... The business number printed on the paperwork is invalid & this is beginning to feel like a SHADY transaction!! Upon paying for my policy I was charged 630$ however I was never given a receipt & looking at my paperwork I understand why!! The paperwork is claiming I only paid $304.38 sooo what happened to the remaining $325.62?!?!? I was NEVER told about a broker fee! I was explained the full amount was for the down and first month yet my paperwork shows I only paid $304?!! Can I have someone explain where the rest of my money went?!? Seems like stealing from your clients is the business you're running.

Incredibly bad customer service. He Samuel is not fit to…read moreassist when customer needs help he will only be available to pester you until you get a policy. I called in and Erica just kept transferring me. C.S kept disconnecting the call, because no one understood how to help me. Had to call back to speak to my "agent" Samuel, who is condescending and rude. a 1min phone conversation he made me even more upset than I was instead of offering help. And his solution was to tell me " I will cancel your policy" Erica is just there transferring calls. Stay away from this branch.Allstate is a good company but this branch is not the best.

All-State insurance definitely 10 stars Mr Samuel one of the best agents that I ever worked with…read morethe lats 7 years I do recommend Mr Samuel to family and friends always he got the best insurance rates al over California im so happy with his services . Usually I call to ask questions or add family members to my insurance the office answers calls so fast .Mr Samuel your business is platinum service VIP service It's a pleasure working with you and All-State Mr Samuelall all the blessings top service in town . Peter ss

I was helped by Daniel great customer service!!! Answered all my question!! I would recommend…read moreroute 66 insurance to anyone!!! Thank you Daniel for helping me

I was really struggling to secure renters insurance for my new place because of the LA wild fires,…read moreand Route 66 managed to find me an insurer for $260, but the cost was incredibly disappointing. I assumed that's just what the insurer was charging based on actuaries, Then I got the contract, they charged me $110 for the actual insurance policy and then slapped on an agency fee of $150. That's just too steep, especially after I called around and found out how much others were charging. It feels like blatant price gouging, taking advantage of the current crisis situation. It's frustrating to see such excessive fees when you're already dealing with the stress of finding a safe place to live during these wildfires.

This Agent right here!!! Ms. Garcia is over the top amazing. if you think youre about to hit the…read morefloor GUESS WHAT! you ain't because she gone catch you and secure you with that Life insurance so when you do fall and she can't catch you life insurance, Car insurance, and home insurance cover all of that. best part it'll be on a good deal she gets you on. so what are yall waiting get them twitter fingers on to her inbox and secure that deal.

Thank you again for everything Viry. Viry was so…read moreProfessional, Friendly, Efficient, and Helpful. I would highly recommend Viry as your insurance agent.

I have had about 8 different car insurance agents over the last 30 years but until I found…read moreMehrbrodt Insurance, I did not know what I was missing. Mike took the time to look over the coverage I had, ask me a number of questions and then suggest some changes in coverage to better protect me and my family. In the end, he left it up to me to decide but I felt much better knowing what I was buying and exactly what limitations went along with it. He also helped with my home owners insurance and even though he could not offer me a policy, he made sure I got the coverage I needed. Their service after the fact has been perfect. Since I use my car for work, I have needed additional documentation sent to various people and they have made that happen with ease. As the 5-star ratings says, " As good as it gets!"

I've been with Mehrbrodt Insurance Service since 1984 and would NEVER think of leaving or changing…read more insurance coverage....It is definitely because of the most wonderful polite professional service always without fail....I currently appreciate the professional fast service every time I call....I have never been disappointed with the perswonalized service each time I have any questions....I can't say enough about this wonderful multi family members which work so well together...This is the reason why I would not think of leaving period!!! To all the Mehrbrodt family members thanks for your extremely polite wonderful service that I can always count on.....I can't say enough about your family.....Thanks Todd Snow

I was rear-ended by one of their insured drivers who didn't have the insurance on her. I had to…read morewait about an hour for her to get her insurance information. Once I did it was constant back and fort trying to reach the adjuster. I was sent a check with no information of the preliminary estimate of only $248 but upon doing my own estimate at caliber collision their estimate turned out to be $1800 that isn't even covering about half of what is needed. Their adjuster told me they don't issue rental cars? but they do cash outs and that I should be receiving a check of $99 to use toward a rental car... That is not going to cover the days my vehicle needs to be in the shop. Even the aviator at caliber collision said they can't start working on my car until Fred loya goes out to check the vehicle again-- which takes them approximately 3 days according to the agent at caliber collision. They need to do better at communication and giving proper estimates. I am yet to solve my issue and am hoping I can get a rental. I will be calling managers to see if I have better luck getting a rental car through them.

I wished I can give a NO START to begin with these people don't believe in new technology…read moreeverything has to be done is person and just for a signature it takes over 1hr just watching them type away and looking at the computer screen I had automated payments and then I get asked to come in and make a payment like I have all the time in the world Valerie and Mark very incompetent at doing there job I asked for a manager call back 24hr passes and never got a call , I am currently 33min in on hold as I'm typing this review not being focused on my work responsibilities because if I don't walk in today I have no insurance because they didn't complete there job when I did go in person 2 days ago If you work a full time job 6 days a week from sun up to sun down this is not the place for you I don't recommend for anyone in general