Obviously the first review was bogus...These guys are criminals!
I took my truck in for a rear brake job. The offer free towing and quoted me $200 for a complete rear brake job including shoes and cylinders.
They ended up charging me $950!
Then I took my truck and after a couple of weeks the truck pulled to the left and the right rear axle seal was leaking rendering the right rear brake useless. I took it back in for them to look at.
They sold me $1200 worth of a rear seal job and new front brakes, neither of which I needed! To do a rear brake job on an older Ford pickup, you must essentially do a complete rear seal job (you need to remove the axles to get at the brake internals). So they charged me to do a 2nd whole seal job! I didn't realize this at the time, only after speaking with the Ford dealer and studying this online. For example: http://www.boyandjeep.com/tech-articles/ford-dana-60-rear-drums
This clearly shows you must replace rear outer seals to do a brake job! So they charged me for a second seal job like they had never done it before...They just did it!
In addition, they sold me a front brake job as they said the pulling was from a bad caliper. Nonsense, the caliper made no noise like a broken or sticking caliper would. NO NOISE. It only gently pulled to the left when you braked because only the left rear brake was working...so the car would naturally pull to the left slightly when braking...
So, after this $1200 worth of work, on top of the original overpriced rear brake job at $950, the right rear seal was leaking for a 2nd time!!! So I brought the truck in a 3rd time!
This time, they said, they would reseal the right rear axle for free. And this was the first (very first time), they discussed that there was existing damage to the right rear hub that was causing the seal to not seal properly and when the differential fluid heats up and you go on the highway at high rotation, the fluid wants to leak out of the outer seal. BrakesPlus had two opportunities to discuss with me the supposed damaged hub. TWICE! They never did, until the seal had failed for the second time!
Note also, that they never provided a receipt for the $1200 worth of work! They said it's in the mail, but it's been weeks since the work was done! No records of labor or parts breakdown...They just charge as much as they think you can afford and gouge you...
So for me, they charged me $2,250 for front and rear brake job! The front job wasn't needed and the rear seal job was redundant with the seal job that you have to do as part of the rear brake work. Amazingly criminal work.
Continuing with the story...the 3rd seal they installed for "free" also failed. Hmmm...I can't go back to a shop that waaaay overcharges and damages your car and then charges you for it. They claim that the hub was damaged before they ever looked at the car! But to do a rear brake job, you need to remove those outer seals and that's where they damaged the hub. They used a large screwdriver or crowbar, when they should have used a seal puller to remove the seal from the hub without scraping the inner surface of the hub.
Soooo, stay away from these guys as they do terrible work and overcharge big time. Their customer service or the owner is ballistic on the phone and hangs up on you and is downright out of his mind...
My credit card company will take things from here...You've been warned! read more