Fantastic Doctor ! The Best ! I've had 5 different doctors through out the years remove Skin Cancer…read morefrom my face ..They all cared Only about the Money and not about my Face ! They all did a mediocre to fair job on me . When Anita removes Skin Cancer it takes a Magnifying Glass months later to try and find the Tiny Scar that was left ..If you want the Best I believe you should Only see her !

I have gone to Dr Osmundson over the past few years. She is lovely and…read moreher staff is great. I noticed the bad review on her since she could not get some one in for 3 months..a good Dr is worth waiting for, as I usually have to book out a few months in advance as a patient of this practice.

Dr Flaks is pretty good. Her Medical Assistants are also good. Her office staff is very…read moreincompetent. Leann said she never called or spoke to me since last week. It might have been Rosie and Rosie never made any notes about anything. Leann said she didn't call me and didn't make any effort to resolve the issue I was having with getting the medication refilled. In my opinion, there was no reason for me to be playing phone tag because on Wednesday, when I spoke to possibly Rosie, and Rosie said the doctor will send the Rx to Pharmacy Emporium, it should have been done. If it was my business, or I worked in the office of Dr Flaks, I would not respnd to patients with "I did not call you." I would take care of the reason for the call first time call resolution, and if not in one call, I would follow through and ensure that my reason for calling was resolved and I would have called me back. She did not do any of that. Leann also said she did not see that anyone called me from there yesterday but they did twice and left me a voicemail once. My phone keeps track of all the times I have spoken to them. From now on, I am not deleting their voicemail messages to show proof that someone there left me messages, some of which are very detailed which I prefer. If I knew how to record the calls themselves, I would do that too. I know I can, but I don't do it. I have been waiting since LAST Wednesday for Zoryve to be sent to a specialty pharmacy and for that pharmacy to contact me for my new insurance to fill the medication for me which I really need. Meanwhile, last week, I was told Dr Flaks said she will send a RX for the Zoryve to that pharmacy and I haven't gotten it or heard from the specialty pharmacy and her office staff isn't doing their due diligence. Dr Flaks does not seem to care either, and now I am looking for a new dermatologist who knows how to treat their patients as well as their staff. Do better!!!

This review is tough to write because it doesn't reflect the doctor's work, although I did not need…read moreany removals, for example. This is about miscommunication with her patients. The doctor told me that Medicare allows for one time a year to do a dermatology check (body check). The way she made it sound as if it was considered "preventative." However, that is not the case. You still have to pay any co-pays or if you did not meet your deductible you would have to pay that. When I was at the office they never asked for a co-pay before seeing the doctor, which is counter-intuitive, because every time I go to any doctor other than for a preventative, they ask for my co-pay. I will pay the $20 that they have billed me for, however, I will not be returning to her because of the misleading information.