EXCELLENT EXPERIENCE! The entire process was professional and pleasant! To start I've gotten knotless braids before and was extremely happy with my last braider. Unfortunately, she has limited scheduling as well as very specific styles she does. I found Braids by Lizzy thru a google search and while I select vendors this way all the time, I prefer to have a recommendation when it comes to something as costly and time consuming as braids. I was also nervous because I required some guidance. I am currently taking swimming lessons and was looking for some guidance on the best type of braids for water and chlorine. First and foremost, I was amazed that I wasn't directed to an Instagram account, but Braids by Lizzy actually provided an email address and phone number. She very politely responded to my email with options. Over a week she and I went back-and-forth by text. Once I settled on the style, she told me what type of hair I needed and how to book my appointment. When I arrived, she was finishing a client and had me sit in a waiting area. Before I could get comfortable, she had returned to tell me she was ready for me. She carried my belongings to the room and made sure I was comfortable. She told me what she was doing throughout the process. She asked me what I would like to watch while she did my hair. She and I talked and laughed throughout the process, which was very nice considering I was getting small bohemian knotless braids and would be there a while. The process was so smooth and pleasant, it did not seem like I was there for 6 hours (which I was informed of at booking). Upon completion Bisi gave me instructions on how to maintain my hair, products to use , answered any additional questions I had, and made sure I was happy with the final results. My hair looks great! I recommended her to both my daughter and girlfriend. And highly recommend Braids by Lizzie to anyone who is looking to have a personable, yet professional experience, and leave and leave looking great! read more