I went to Kadi on a fluke and after the first mishap on timing decided to give her a second chance considering she did my hair fast and it turned out excellent. Feb 26, I reached out to her for my daughters hair. I called her and booked thinking she was going to be the one doing it. I arrived as booked on Sunday 3/1, per our discussion and she was not there. after waiting over 30 minutes, numerous calls and texts to her, one of the workers said someone else was going to do it, which ended up being her mom. I was not happy but we were already there. I explained what I wanted to her, left for 30 min came back and the hair was not good. braids were too big although I explained I wanted them not super big, they looked dry and not neat. Again after numerous calls and text I finally got a response from kadi and let her know I thought she was the one I was booking with etc. She said it was a misunderstanding and to bring her back at 3 that afternoon. 2:30, she texted again stating to bring her at 6. I called no answer, so texted her 6 was too late and to call me with the next schedule. 3/2 I realized no call no text so asked for a refund. she texted immediately and stated her next appointment would be Thursday. I could not wait that long so asked for a refund ( which she gave) and told her I would try again next time. I reached out to her for a third try on 3/18 to see if she was available in Stockton, to once again do my daughters hair for her birthday party that was on 3/21. she said yes and to book online again. I emphasized that I wanted to make sure, SHE could do it this time but she said she was out of town but had another braider that could and she was good. Asked to see her work and decided to go with Aimee. Appointment was scheduled for 3/20 at 2pm in Stockton. around 10:30 I reached out to Kadi and asked if Aimee could take her sooner, same day she responded at 11:30 and said it wasn't possible due to a Muslim holiday and that she was gonna push it out past 2 ..as a result, I texted Kadi asking what is the issue with their scheduling. they are never on time ( I did not include alot of this for the time with me or my daughter due to the length of it) and what time is Aimee talking now and told her my daughter has a bday party the next day so it had to get done...is she sure she can do it.. that was sent at 11:54. 1:48, I texted again asking what time as I was still waiting. at 2:09 Kadi responded and said to bring her at 4. I said OK. 4:00, I get there -shop is closed. I am calling frantic to kadi -- no response per usual. So I text her what's going on shop is closed where's Aimee etc. 4:11 she responds and says Aimee is there in Antioch. Im like what do you mean Antioch, I scheduled for Stockton. I ask Kadi to then call me but she said she couldn't as it was loud where she was. I told her I never scheduled for Antioch, she said it was her mistake etc. I was desperate so I said send me the address to Antioch, I will go there but then I realized, it was after 4, traffic, I have a fussy 11 month old, nothing on me for him as I was just doing a drop off, and I still had running around to do for the party the next day so I asked Kadi can Aimee do it on Saturday morning but early and they would have to be ON TIME due to her birthday party that will start at 2pm. . At first she said no, so I said just send me the deposit, i will figure something out and exlpained why I couldn't make it. Then she said she would get Aimee to Stockton and she would arrive at 615. I was reluctant but said OK I can wait. around 5:43 I text for an update, Kadi then says 7:20 so I was like 7:20 is further out what is going on. I told her if its after 7pm cancel me. that is too late. 6:25 I text asking ETA. 7:00 she responds lets do it Sat at 7am and Aimee will sleep at the shop. I said do you want to do 8am just in case? She said no 7AM I said OK, so i started rearranging plans and finalizing things for the party. at 9:30 pm, Kadi texts and says we have to move to 8am!! at this point I am livid and immediately ask for a refund. Kadi says to show up the next day and if no one is there she would refund me immediately. I text her why would I show up to see if someone is there, then drive all the way accross town to find an alternative, same day as her party, that starts at 2. I said just cancel it and went on to tell her she had ruined my daughters day etc. my baby was in tears!!! All Kadi could say was sorry lol.. I will NEVER trust these people with something so precious again. I ended up doing her hair and it turned out better than I expeced considering I was pressed for time, but everything ended up being late because of this hair issue. Beware of this establishment people. Very unprofessional and not mindful of peoples time! if anyone wants receipts I DO have ALL the texts -- just ask! read more