1. BradWay Construction and Restoration

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BradWay Construction and Restoration

5.0 (1 review)
Open • 7:00 am - 4:30 pm
Updated 1 week ago

Request a consultation

Response time

30 minutes

Response rate

100%

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Deck construction

Guest house or ADU construction

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Ask the Community - BradWay Construction and Restoration

ImmediateBuild - Flooring Project Continued

ImmediateBuild

(1 review)

Okolona

I understand that you are unable to perform the service, but I am extremely disappointed with how…read morethis was handled. When we initially spoke, I clearly explained the project and the very tight timeline. We specifically discussed the painting and construction work you would be performing, and I wanted to make sure we were both in agreement before moving forward. You arrived promptly for our Monday morning appointment, and I walked you through the entire project. It was only then that I learned you did not do carpeting, which had not been mentioned during our initial conversation. You offered to contact someone who could handle the carpeting, took the measurements, and assured me that I would receive an estimate for the project by Monday evening or Tuesday at the latest. I never received an estimate for the painting or construction work you were supposed to be doing, either. When I had not heard from you by Wednesday, I called to follow up and was unable to reach you. Then, on Thursday, I received your message stating that you could not do the service. This is unacceptable, particularly because I was upfront from the beginning about my timeline and the urgency of the project. I made time for the appointment, explained everything in detail, and waited for an estimate that never came. The issue is not that you do not provide carpeting services. The issue is that you failed to follow through on the work you had discussed taking on, failed to provide the promised estimate, and failed to communicate in a timely manner. Had you simply told me on Monday that you were unable or unwilling to take on the painting and construction work, I could have moved on and found someone else. I would not recommend this experience to anyone who has a project with a firm deadline and expects professional communication and follow-through.

From the owner: Building a home is a significant milestone in anyone's life. However, finding the right home…read morebuilder can be a daunting task. Choose a reputable and experienced company that can bring your vision to life. At Immediate Build LLC, we understand the significance of this decision and are here to ensure a seamless and enjoyable experience from start to finish. Explore our services in Louisville, KY and see how we can assist you. From small projects to large projects we can complete almost any project for your home or commercial needs.

BradWay Construction and Restoration - contractors - Updated October 2026

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