Angel is very unwelcoming, extremely rude and talks to you like you're beneath him. I could tell…read morefrom the very first interaction that there was something more to his demeanor, as if his treatment of me was influenced by something other than just business. I was new to the area and arrived a several minutes late to my first ever appt due to trouble navigating the area, only to be met with his stank attitude and him berating me. There was not a single person in the shop so I was not holding anyone up. Instead of handling the situation like a professional, he starts talking to me with attitude like I'm 12 years old. I'm a grown man (I did 10 years in the US Army). There is never an excuse to treat a potential paying customer with such disrespect. You don't talk down to people, no matter the situation especially as a business owner. I'm honestly shocked that a barber would engage in this kind of behavior. Many reviews of the shop were good. Absolutely avoid this establishment as there are so many other barbers you could go to. Why take a chance on someone who has an attitude?

Absolutely devine cut as I told him before I left it was an experience to sit in that chair. My man…read moretook his time, effort, quality, and care to make sure I left satisfied and complete before heading out. Please give him a ring and a visit if you're ever looking for a style that's done by a professional.

The Upper Room is the GOAT in Blacksburg when it comes to barber shops. Would totally recommend…read moregoing. All of the barbers are great, friendly, have wild personalities, and do a great job with any hairstyle.

I went to the Upper Room because of the Yelp reviews. I arrived on a Thursday morning around 11:30…read more There were 11 guys in line in front of me. I came back around 3 p.m. and there were 9. The long wait speaks volumes. I left with one of the best haircuts ever. Five stars to all three barbers. When you wait for over two hours, you get to see everyone's finished product. They all looked great. If it were possible, I would commute to Blacksburg for future haircuts.

These guys are amazing at what they do! Fredrick has my man looking like a whole snack. He took his…read moretime and made sure that my boyfriend was completely satisfied with his new look before he got up out of the chair. The whole atmosphere was a great experience. They also do cuts on women and children. If y'all are looking to get right, I would be giving these guys a call. Wish I could give more than a 5 star review on here.

Would leave no stars if I could. I went in for a "beard trim" and left with two cuts and a…read morefreakishly tinted beard. The icing on the cake was asking the barber for him to leave the moustache alone only for him to take it down by half. I wouldn't return even if I was paid to...

Lynn is the best... Couldn't ask for a better…read moreestablishment... Affordable price, exceptional service. 5 stars!

Well I read the other reviews and it's true Lynn is a sweetheart but more importantly... she does a…read morevery professional clean cut for a more than a fair price. Who does a $10 haircut anymore? So I tipped her $5 bucks... The other well known alternatives in town charge $20 and $25 plus tip. Do yourself a favor give her a try! You want to look really sharp ALL the time? See Lynn twice as often... you'll still spend less but always have that freshly cut look!!!

I am downgrading my 2 star to a 1 star because the females at old town barber are pathetic and…read morelazy. Instead of helping with walk ins they do their own hair or hide in back so theu do as least as possible. This place is crap now thar Bob doesn't own it and should have new management.

I've used this shop for 30 years through various owners and locations. It used to be Bob's Barber…read moreShop until Bob sold it to Jamie Bond. She change the name to Old Town Barber and added women hairdressers to the shop. Since Covid, they accept appointments for men and women, although walkins usually receive fast service. Bob still cuts hair one day a week. My regular barber is Richard, a fishing and kayaking enthusiast.

Nothing was wrong thank you, definitely go if your a student not trying to spend a lot of money on…read morea haircut.

Worst haircut I've ever gotten, I showed the lady a reference photo of me a year ago and she…read morecompletely ignored it and freestyled some bullshit. Go there if you wanna be chopped

I'm a dude. Bro. Broheim...Brosefus. That's strange. I've just realized that I'm struggling…read moreto...say..."I'm a man". I'm also just now realizing that...I don't think its cool anymore to say "dude" or "dudebro". Whatever. I'm in my 30's. I should probably refer to myself as an adult male...or at least a guy. Yeah...Okay.... I'm a guy. Just wanted to set the record straight before I explain that most "guy" haircuts...are pretty simple unless the man-chilada has beautiful golden locks...or he has a skullet...also called a bullet (balding mullet) a la Brett Michaels (you know that's why he wears a do-rag, right? Oh shit...Remember that dating show he was on. Thanks for paving the way for crappy reality dating shows Brett! You suck!) Where was I? Hm... Oh yeah..."guy" haircuts are typically not that difficult...however, for some stupid reason, almost everyone who cuts my hair ends up making me look like an over zealous 5 year old who just got his first pair of safety-scissors. Until I met Marvin...Marvin was this Peruvian, loud and proud diva who could cut the shit out of some hair. Anyway...Marvin was my main hair cutting squeeze for 8 years until I moved across the country. Quite honestly...the one thing I was not looking forward to was finding someone else to cut my hair...because honestly...it feels like I'm cheating on Marvin...plus he always gave me inspirational one liners like..."Shut up...you look greeeaat" and "chyour wife looked great in that picture you posted yesterday...chyes I was stalking your facebook..soooo whaaat?!". Anyway...what I'm trying to say is I called around a couple of places...that were supposed to be good. One of them said I had to get an appointment a week in advance...Dude...You're a barber...not a dentist. Get your shit together. Anywhosies...So... I called Corporate Image to make sure I didn't have to wear a 3 piece suit to get a trim and they set me up with an appointment for a few hours later. Prompt service...Check. I get there...There's a kid getting his haircut. Dude looks happy. Dudekid... whatever...He was just chilling. My stylist (Penny) brings me up asks me what I want...and I pull the douchiest move ever by pulling up my facebook and like a typical moron (is it still PC to call someone moron?) and saying..."I want this [points to crappy selfie] with a number 3 on the sides." Penny didn't even bat an eye. She just gets to cutting. We did a little chatting but straight up...she finished my haircut in like what seems like 2 minutes. Quite honestly...I was dying to get home to see how bad she screwed it up. I checked in the mirror. Everything loooooooked fine...I payed...tipped (because thats what man-bros do)...and I rushed home to do the ultimate test. I put in my Murray's Pomade. Straight up. Penny nailed it. Crushed it...knocked it out of the park and for that...she's earned a customer-for-life and an really long, way-off-tangent 5-star review. Thanks Penny.

Excellent service with exceptional cut/shave. Made me feel like a million dollar corporate man…read morewalking out of there. Every one was exceptionally nice

I've been looking for a good barber for my son for about three years since I moved to SML. It's…read morebeen pretty difficult honestly. So when I looked on yelp & found this business I was excited & hopeful that it would work out. I made an apointment with Steve via their website for a Saturday apointment at 12:00. I drove all the way to Roanoke from the lake & at 12:00 Steve texted & said he didn't feel well and that he wasn't going to come into the shop at all that day. Now, I understand not feeling well...life happens. But to wait until the exact time of my apointment was piss poor. Now, I'll get to why I still gave this business a 5 star review. When we got the text that Steve left us high & dry CHASE stepped up & offered to cut my son's hair. He was crazy busy all by himself in the shop on a Saturday & he still squeezed us in. He took his time on my son's hair--he could have rushed him through & finished quickly, but Chase took his time & it really showed. I absolutely love my son's hair cut & I'll definitely bring my kid back to get his hair cut with Chase.

I waited for like 10 minutes before he finally came in the shop. Didn't introduce himself just told…read moreme to sit down in the chair. I should have got up and left the moment he had this dazed look like he was under the influence of something. Moved to Roanoke from San Diego so this was my first experience with a barber. Chase was the only one I could find with availability (should have been a warning sign) I've been getting the same cut for the past 10 years. Medium low skin fade, trim up the top. NOOO HIGH AND TIGHT. He never repeated back to me what I said, he just grabbed his clippers on a zero and ran a line up my head. He just kept cutting up and up and finally I was like dude I literally said no high and tight. At this point I already knew my hair was butchered, I didn't even want to see it, then on top of that he charges like $35 for subpar work, definitely will not be going back.

Haven't had a professional haircut since my hair started thinning a few years ago. Brian helped me…read morefigure out a solid cut without completely shaving my head, and they absolutely made me feel at home! So glad I found this place. $13 for a haircut and beard shape up / trim? You can't find affordable pricing like that anywhere these days that provides the quality these guys do!

Highly recommend and would return in a heartbeat for next cut!! Thank you so very much.read more

The best haircut ever. I realize that may be an unusual statement, but I have had my share over 79…read moreyears. 93 YO Charles is an excellent barber and has owned shops in four different locations of the city. He and I had interesting conversations about the history of the area. I kept quiet.