Jacks is a traditional men's barbershop located within the historic Davidsons Clothing for Men…read morestore in Downtown Roanoke, Virginia. Specializing in classic grooming services, Jacks offers expertly crafted manicure and pedicure services, among others, in a welcoming. friendly, and relaxing environment. After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last year, an event that honored the highest-performing Yelp Elites, I decided that it would be appropriate this year to go back to this restaurant and write a follow-up review, since my initial review was one of my reviews that contributed to me obtaining this highly esteemed Award. Today, after having made an appointment for 2:00pm, I revisited Jacks, and since my birthday is slowly approaching, I decided to treat myself to what they call in Jacks: "The Flush Signature Package. This package included a Classic Cut, with a deep cleansing shampoo, scalp and neck massage, precision haircut and style and aroma therapy hot towels. This was followed by the Executive Hand Detail which included a deluxe manicure that also included an exfoliating scrub and a warm paraffin wax dip. And last but not least, I received the Foot Treatment. Here my nails were trimmed, I had the removal of dead skin and I received a foot massage that promoted good circulation! During all this process I was treated like royalty. When I arrived they offered me a non-alcoholic drink. I had an iced Coca-Cola, comfortably seated and waiting to be called. When my stylist was ready, she came down to get me. Then we went to the second floor. I chose to go using the elevator rather than the long stairs. Once there I received the treatment previously described. Then my Manicurist / Pedicure continued doing the other things mention after once again offering me another non-alcoholic drink. What an amazing experience. When I was finished may hands and my legs felt so good from all the massages and treatments received. If you have an opportunity of going there I would highly recommend you do. You will feel like new again. Having these treatments done really does make a difference. I'm so glad I found this place.

Very nice men's barber shop. Jack's is an all inclusive "spa"-type facility ranging from hair cuts…read moreto pedicures to "manscaping". Walk-ins are welcome but it seems appointments are easiest as the stylist stay pretty busy. The hair cuts are consistent and quality at a price that is comparable to any of the big name men's hair salons. The staff is very nice. I'm told that you can BYO alcohol and store it there to have while in the chair. There is also a clothing store downstairs that sells business/ casual attire making this a one stop shop to feel great about the way you look. You can make appointments in-person, over the phone or on their website.

I requested a semi-military haircut. Long enough to still be able to part and comb. She shaved my…read moreentire head.

I found my new barber shop! Ann did a tremendous job cutting my hair the way I like and it…read morecontinues to look good. She is great to talk to and the place is quite interesting. I look forward to being there every five weeks from now on.

It's a beautiful shop and my Dad was treated so well, got him all cleaned up and ready for…read moreanything. We'll be back soon.

I took my son here because it said walk ins welcome and had good reviews. When we walked in I said…read morehello and let them know that we didn't have an appointment. One woman said she was busy, and she was unsure if they had availability and would check. We said we would sit and wait to confirm but online showed that there was availability (the other reason we chose them). Another girl came out, asked I we had an appointment and I told her that we didn't. She asked if we would like to make one for tomorrow and I politely told her that we drove 45 minutes to get there. We said thank you and left. My son (17) went back in to ask why when they said they take walk-ins, and the woman said it was because of my attitude, that I was rude. We were nothing but polite and respectful to both of these women, even after they told us they couldn't help us and then insulted me to my son. We went to another place for a cut that said they had heard other unpleasant things about them. Had this gone differently, we could have become repeat customers and recommend to anyone who would listen. Sadly I will be telling everyone with ears how rude they were and disappointed I am at the Horrendous experience.

The other two reviews don't do this place justice. Sure, the owners son is brash and opinionated…read more But don't go just once. He will win you over along with the rest of the staff. I've been going here now for about 5 years and it's by far the best cut in the NRV I have had. Lamont, Darius, and Josh all three are top notch barbers who have vast experience with all kinds of different hair styles. Josh is generally my go-to, but if he's not there I have no hesitation to sit back with Lamont or Darius. Now here's the best thing about this place. This is an old school barbershop. There's teasing, trash talk, but there's love. These guys and gals make coming to the shop not a chore, but something I look forward to every 2 weeks even if there's a wait. And that's what having a barbershop to call yours is all about. These guys are all locals and grew up in the area, it's a family business as well. This is definitely more than a place to get a hair cut.

This is not a review for the skill of the barbers. I have been going to this establishment and have…read morealways received a great haircut. This review is simply a reflection of the owner (or I am guessing the owner's son based on other comments). At my last visit to the establishment this gentleman engaged in a discussion on immigration, where he no uncertain terms made it clear that immigrants have made no contributions to this country, should not be allowed enter United States, and that immigrant deaths in US custody are either fake news or do not matter because US should not spend his tax dollars on immigrants. I have toned down the tenor of his comments for the purpose of this review. Unfortunately, the actual conversation was hostile and full of dogwhistles. Personally I will no longer bring my business to this place.

Good job on haircut but feel ripped off. Basic haircut. No facial hair trimming. Just basic for a…read more60yr old white gut that's half bald. It's my fault for not asking about cost before the cut but when I asked what I owed after the cut I was told the cost was $40. Seriously. $40 for a trim that took him 20-25min max. Would not recommend just due to the cost.

Great barbers, great prices. prices are as advertised. not like some shops that want to charge you…read morean extra 10 bucks on a cleanup

GO TO CASSIE H!!! She is so incredible! Was so knowledgeable about how much of my hair should be…read morecut and did a stunning job with my face framing and dead ends! I have never been so happy with a hair cut and it was so affordable too! Absolutely blown away. Going to keep coming back here and recommending my friends Phenomenal job for just $28 and 20 mins! (before tip:) ofc)

Hannah knocked it out of the park today I am really pleased with cut and thoroughly enjoyed the…read moreconversation, Hannah Shaloam to you my friend Sincerely Randy Picket

I've been looking for a good barber for my son for about three years since I moved to SML. It's…read morebeen pretty difficult honestly. So when I looked on yelp & found this business I was excited & hopeful that it would work out. I made an apointment with Steve via their website for a Saturday apointment at 12:00. I drove all the way to Roanoke from the lake & at 12:00 Steve texted & said he didn't feel well and that he wasn't going to come into the shop at all that day. Now, I understand not feeling well...life happens. But to wait until the exact time of my apointment was piss poor. Now, I'll get to why I still gave this business a 5 star review. When we got the text that Steve left us high & dry CHASE stepped up & offered to cut my son's hair. He was crazy busy all by himself in the shop on a Saturday & he still squeezed us in. He took his time on my son's hair--he could have rushed him through & finished quickly, but Chase took his time & it really showed. I absolutely love my son's hair cut & I'll definitely bring my kid back to get his hair cut with Chase.

I waited for like 10 minutes before he finally came in the shop. Didn't introduce himself just told…read moreme to sit down in the chair. I should have got up and left the moment he had this dazed look like he was under the influence of something. Moved to Roanoke from San Diego so this was my first experience with a barber. Chase was the only one I could find with availability (should have been a warning sign) I've been getting the same cut for the past 10 years. Medium low skin fade, trim up the top. NOOO HIGH AND TIGHT. He never repeated back to me what I said, he just grabbed his clippers on a zero and ran a line up my head. He just kept cutting up and up and finally I was like dude I literally said no high and tight. At this point I already knew my hair was butchered, I didn't even want to see it, then on top of that he charges like $35 for subpar work, definitely will not be going back.

Just moved to Fincastle and was looking for a new barber. They are great! Looks a little shady with…read morethe covered windows, but inside is nice and cozy. The ladies were very welcoming. They were busy but efficient, only waited a few minutes. Terrific haircut with neck shave. They even vacuum the little hair shavings off your head so you don't get an itchy neck! I'll definitely be going back!