Expertise advice all the time. Caring and knowledgeable to get you back to working order again. If…read moreyou need a good orthopedic dont go here- if you need a GREAT orthopedic GO HERE!!!!!

The worst place I've encountered in over 70 years! I am disabled, cannot drive and needed a new…read morebrace. Exactly the same one I had gotten from them a year ago. I had lost 50 lbs and needed a smaller size. They ordered it then sold to someone else without re-ordering it for me. They absolutely will not send me the brace because they do not know the manufacturer's sizing! It's unreal. After my giving them my measurements plus height and weight at least 6 times one person told me I'd fit into a small and the owner told me a large! Neither is correct going by my measurements. In the end, after telling me they would send it to me, they refused even though it was paid for through my MSA from a Worker's Comp Injury! They had the proper Rx, the Faxed Authorization from the company that handles this WC Injury and after putting me through the wringer, refused to send it to me.

I recently had an injury requiring a CAM boot for a fracture. I showed up at Manchester pretty…read moreshell shocked the day after. The staff was so helpful and went above and beyond to help me and also teach me how to properly put this boot on. I would recommend this business for anyone in need of medical equipment or supplies.Thank you

Saw 2 PAs instead of a Doctor. Waste of time. What kind of place needs to put a sign in the rest…read moreroom that says "Please don't pee in the waste basket". The place is a comp $ mill....

over booked, you will wait Two plus hours in order to be seen by anybody…read more this is in all of their location . make Sure your phone is charged, you will be here for most of your day. office is unorganized, scheduled an appointment for 12:00, and they changed it to 10:45 without calling to see if that time would work for me, traveled over an hour to the pk location, just to wait until after 12:00 anyways. after todays visit, we will be looking for a new office. considering the amount of time i spend here, I'll make sure to write the reviews on all social media platform.

I have been going there since they first opened. I was always impressed with the level of care and…read moreprofessionalism. No longer! I have become horrified about specimens sent to the wrong lab and the resulting astronomical bill sent to me by that lab. I was recently refused any assistance and hung up on by a nurse. This after praising all of my doctors and nurses over the years. If your staff can't handle me, they can't handle anyone! I am too scared to ever call you or enter your facility ever again! ​

Billing issue,I thought was solved,47 30.was pd,and Opum keep refilling me ,even though I gave…read morecheck # and bank confirmation # that 0ptum received payment inaug 11 2025. $123.00 for Dr Cronins office i saw a NP my computer pay 25$.they have to wait for payment otherwise there getting paid too much What the hell is going on here? Last week there billing department said 47.30 was found in the old system,and they would credit to my account. DID NOT HAPPEN. 516 6507485

I was far from impressed by Dr. Episalla who rushed in and out of my appointment and barely made…read moreeye contact with me. I also had to call out my questions into the hallway as he rushed out of the examining room. Meanwhile, there were no patients in the waiting room. Considering how incompetent and surly the office staff are, I was hardly surprised by that! The snooty young woman gave me the wrong fax number for the wrong office, so that I had to drive over 2 hours to make sure she got the medical report she was insisting on from my primary doctor in order to make the appointment. After the unimpressive appointment I decided to get a second opinion and cancelled with the apathetic man who works in the office. Yet he did not inform the only friendly staff who put in a request for the MRI approval, which mixed up my insurance records. This coupled with Dr. Episalla's robotic bedside manner inspired me to get a second opinion, which I'm very glad I did as this other orthopedic treats me as if I'm more than a medical cash cow.

I worked at this facility for years, and I can honestly say it was one of the most exhausting and…read moredemoralizing experiences of my career. I came here hoping to be part of a team that truly cared about its residents, but what I found instead was a management system that treated staff like we were disposable. We were chronically short-staffed, sometimes with only two CNAs responsible for an entire hall of residents who all needed hands-on care. There were days when it felt unsafe -- both for the staff and the residents -- because there simply weren't enough of us to meet everyone's needs. When anyone tried to raise concerns, management brushed it off, saying things like "make it work" or "that's just how it is." Favoritism was rampant. Certain employees could show up late, skip tasks, or be rude to others without any consequences, while hardworking staff got written up for the smallest mistakes. Scheduling was a nightmare -- shifts were changed last minute without notice, and we were constantly guilted into staying late or picking up extra days "for the team." Taking a break was nearly impossible, and if you dared to sit down for five minutes, someone would make a comment about "not working hard enough." Communication from leadership was inconsistent and unprofessional. Policies changed weekly, sometimes daily, and we often didn't even find out until we were scolded for not following the "new rules." There was no real support or appreciation -- just unrealistic expectations and constant pressure. What hurts most is that the residents are incredible people who rely on us for compassion and consistency. The frontline caregivers do their absolute best under impossible conditions, but the environment makes it so hard to keep going. Many amazing coworkers left because they couldn't take the stress anymore, and I eventually had to do the same for my own health. If you truly care about your staff, you show it through respect, communication, and fair treatment -- not by running them into the ground. Until management changes its culture, I can't recommend working here to anyone. It's heartbreaking, because this place could be something wonderful if only it valued its people as much as its image.

The nurses and aids were wonderful with my Mom. However, the Management is awful. They don't call…read moreback over important things. They are rude the higher up you go for something. It seems there are a group of young people running this place with no experience but very large egos. I'm grateful my Mom was treated well, but myself as family was treated like nothing but a pain in their sides. And I am my a Proxy too. But the management is abusive when you question them. And they dismiss your concerns. If my Mom goes there again, I will not work with them.