- The actual caregivers and care team here are excellent, kind hearted people. The sales team is…read moretotally lovely, the place looks gorgeous, and the food is high quality. - HOWEVER, the wait times for help are outrageous. We were told 7-12 minutes response time when we toured the place. In reality, it was commonly more like 45 minutes to never. My mother became terrified that if she ever REALLY needed help, she would die waiting for it. - And BEWARE of getting into BUSINESS with these people, and check your bills VERY carefully. The administrators, financial staff, and billing department are almost totally non-responsive, and they have continued to bill me AFTER my mother died. They actually owe us money, and still they have attempted to extract money from us. - I also had to contact them repeatedly over 8 weeks just to get someone at Sunrise to help me with Long Term Care Insurance. - Again, some lovely, helpful folks in Care, but it's bad news behind the curtain.

I moved into Sunrise almost a year ago and, I must say, the entire staff here is fabulous...they…read moreare caring, capable, friendly, knowledgeable and supportive! And, believe me, that is a rare combination of excellence! Additionally, the food is delicious, and Sunrise offers an excellent variety. The rooms are comfortable and have all the necessary conveniences of home. I would happily recommend Sunrise to anyone interested in visiting.

My family and I highly recommend Cobbdale Assisted Living. We moved our mom into Cobbdale's House…read more#3 earlier this year from a larger Assisted Living facility when Mom's health began to decline, and it was obvious that she needed more attentive care. Before the move took place, we had a great meeting with owner Joey Lynch-Flohr who explained that he came up with the idea for Cobbdale when his own grandmother's health started to decline. The houses that he has built are beautiful, and perfectly equipped for each resident, as well as featuring a beautiful sunroom where family members can visit with their loved ones. Meals are created by a professional chef off-site and then prepared daily by the house staff. For the private room/bathroom: You furnish the room as you want it for your loved one, and they work with Hospice / Medicare to bring in special equipment - such as a hospital bed, if needed. Our mom's room was large, with two walls of windows, and plenty of room for 2 dressers, a TV, bed, nightstand, and recliner chair. Her bathroom was equally large with a walk-in shower. As for the staff, I can't begin to exclaim how wonderful they all are - and overseen by Atta (nursing) and Gabi (household). The kindness, compassion, and love shown by all of the Cobbdale staff to our Mom in her dying days is something that I will never forget and always appreciate. Thank you especially to Donna and Julie for all that you did for us that final day.

My sweet husband is just completing his first year at Cobbdale. Finding a loving setting is tough…read morefor the seriously ill. But Cobbdale is a cut above. The staff really tries to rally the residents into a community with good care for a variety of individuals with special needs. The nurse is very knowledgeable and can't do enough and also guides the family through the troubled waters of aging. The owner has developed a 3 small 8 residents homes with high standards in the industry. Several days through the week appropriate activities or games or movie afternoons, or bingo etc are offered. I enjoy the beautiful home like setting and taking my husband into the sunroom or outdoor side porch. So grateful I found this private assisted living. I am sleeping nights again ad worry less.

Excellent care and the staff is very professional and accessible. I can't even imagine my mother…read morebeing cared for by anyone else at this time in her life. I can call and get her on the phone or FaceTime whenever she is ready to talk. Great location and the home feels like a HOME.

Look no further for a residence for your loved one. Almost Home at Contact Information…read moreAddress: 8945 Little River Turnpike Fairfax, VA 22031 Phone: (703) 225-5466 is an extraordinary home where a small staff provide excellent nursing care. They tailor their care to the needs and desires of the resident and can manage fairly complex physical conditions. I am an RN who is familiar with facilities in the area, and having the same consistent, loving providers is invaluable. Great nurses and assistants, great physical, mental and spiritual attention.

This place is a good place to work everybody is very friendly ... and residents feel very…read morecomfortable

This facility should be closed. The filth, outdated equipment, smell of urine, electrical outlets…read morefalling out of walls, green molded pond, mixing of rehab patients with sick and mentally ill, men and women sharing a toilet room... are a few of the things that makes it impossible to heal and recover from surgery. Do not subject yourself or family to an environment that fosters sickness and disease!

We have been using the services of Caring Matters in Fairfax to assist with the needs of our…read moreelderly mother. Mom has dementia and it's been very important that we be able to work with an agency that we can trust to provide compassionate and professional care. Our experience with Rebecca and Maria has been exceptional. They really seem to care about Mom as an individual and they have consistently provided her with individualized, professional assistance. The company name is appropriate - caring DOES matter, and we're grateful to be dealing with a company that follows this philosophy. Based upon our experience, we recommend this company without reservation.

From the owner: Caring Matters Home Care. "Because caring Matters"…read more With today's fast paced lifestyles and ever increasing cost of health care, more and more families are turning to home care for their loved ones. Families demand reliable, well supervised care and yet need it to be affordable care. Caring Matters Home Care is the answer to what you have been looking for. We are fully insured, fully licensed, full service companion agency specializing in assisting your loved one with activities of daily living.

I am enormously grateful for this company. My mother in law very suddenly needed 24/7 caregivers…read moreand we were in a panic trying to find a company to meet her needs. Luckily we chose to use BrightStar. The owners are outstanding. They were calm and understanding in what was a very stressful situation. Even on a Friday night they were available and they were able to quickly schedule caregivers around the clock. All of the caregivers have been competent and compassionate. Our minds are at ease knowing my MIL is being taken care of so well. I 100% would recommend this to anyone that is looking for care for themselves or their loved ones.

I would give one star based on my bad experiences; however, I also had a few aides that are decent,…read moreso I feel 2 stars is fair. Some examples of my experiences with them in the 8 days that we used them: We called the nurse there and was advised to take my husband to ER on a Sunday night. She advised us to cancel out aide the next day because my husband might be admitted. It turned out that the ER visit was not necessary so we returned home around 4:30am. I called their 24-hour hotline and was told by Patrick that he would contact the scheduler at 7:30am to see if we can get our aide back. When I finally got up in the morning after an exhausting night, I called back and found that Patrick didn't contact the scheduler at all. He only did it after I called and told me that the earliest time that an aide could come was 2:30pm. My husband's diaper/sheet was saturated with urine in the morning and I am not strong enough to change him. I had to call another agency to get help. They sent someone over in 40-minutes and helped me clean up my husband. That was an extremely unpleasant and stressful experience. We talked to Brightstar and one of the aides, hoping to have her sign up for more shifts with us. They insisted that it can't be done, but the aide was puzzled because she clearly had the availability. One aide was sleeping on the job, another one had many issues and I told them that I'd rather take care of my husband myself if she was the only one available. I emailed a few people at Brightstar (including the scheduler) about changing the hours from 12-hour per day to two 4-hour shifts. A few days later, I got the new schedule, it still showed 12-hour per day. They claimed that it's hard to get the same aides for the fixed shifts because they all work for different agencies. We had a revolving door of caregivers the first week. The new agency found fixed aides for us in less than 2 days and promised that they'll be the same for the remainder of the time that we still use them (unless any of them are sick or have emergencies - which is reasonable). It CAN be done! My husband (who is in hospice) is very happy with the new aides and I am relieved that I no longer have the headaches dealing with the issues associated with Brightstar.

my father was referred to this company through his oncologist and if I would of known what I did…read morenow I would of never contacted them. To begin with in Total we may of saw them a total of 5 times, the doctor came and started his medications and we thought it was off to a good start but once they started his aid coming out we had to request that she didn't come because her bedside manner is terrible, she had no respect when it came to my father and tried to get in And out as fast as possible she wasn't ever there for longer than 15 minutes. When she was giving him a bath she scrubbed him so hard it left marks on him and we had to tell her multiple times to be gentle, so much so the nurse that was there one time saw how rough she was and pulled her to the side asking her to be more gentle. So after that I just continued doing everything myself instead of trusting anyone else from the company to come out because I wanted my dad to be comfortable in his final days. She was asked multiple times to bring supplies but it got to the point where we had to buy most of the stuff out of pocket. The nurse was great she went out of her way sometimes and did things she didnt have to. we had to wait almost a week for his medications because the company/pharmacy wasn't coordinated well and it was definitely difficult for him when he didn't have the medicine he needed. He was placed on intermitted care and was to have someone come out daily and always be ready for the call, well that time came and we were told to wait until 12 AM at night for them to get someone out to us, the time we called was 4 PM in the afternoon. I ended up calling an ambulance and he was transported to the hospital after severe chest pain and problems breathing, he passed away a day later in the hospital and in the following days as we told him we are planning his funerals and running around trying to do everything necessary to bury my father they called multiple times a day asking to come get the equipment after we were told it was ok to coordinate with the nurse and we already had a scheduled day to return them. The nurse was great. Everyone else, the company as a whole, needs to really be looked at and watch who they hire.

Avoid this hospice at all cost! Absolutely chaos environment, lack of management skills, lack of…read moreknowledge, unsupportive, unreliable. Does not pay as expecting work from employee, Staff resign all the time after short period of time. Not loyal managements from top to bottom. As you can see how to respond to families' complain in this site, even that is ridiculous. No patients, no families, no employees are happy with this disaster place.

We've been through different home healthcare providers/agencies, so I can compare and, with…read moreconfidence, say that Grace Home Healthcare (Grace HHC) is a great company that's dedicated to connecting patients and family with professional personal care aids (PCA). On occasions when we need a new or temporary PCAs, Grace HHC went extra miles to find and provide us with people who meet my mother's and our family's needs and values. This is a critical element for good healthcare providers. My mother's been with Grace HHC since its opening. Prior to her connection with the company, she has developed Alzheimer's disease and other symptoms, which many people develop as we age. Grace HHC has been finding good senior daycares, worked with her insurance company to provide the right service and hours, and various things to help improve my mom's conditions and provide all her needs, including medical and personal hygiene products. Very pleasant staff at Grace HHC works closely with the family, communicating on a daily bases, as needed. They can do that because Grace HHC is well-staffed with professional nurses and administrators that care about their patients/clients. I highly recommend Grace HHC for anyone and everyone that need special care.

Grace Home Health care provides excellent services. Every time a PCA comes to evaluate and provide…read moretheir services, they are responsible to check all of my mother's vitals, and ensures my mother makes it to her regular doctor checkups. They also provide great cleaning and meals. I would highly recommend Grace Home Health care.

DO NOT HIRE THIS COMPANY FOR YOUR LOVED ONES!!! Terrible…read moreservice with complete lack of coordination for service provided. Nursing staff is a mixed. Some are caring and professional while other are rude.

I must say that the bereavement therapy process at Capital Caring so far has been stellar and for…read moreme very effective. My therapist's compassion, deep listening and personalized guidance is helping me process intense grief, regrets, leading me to heal my issues and give me a renewed sense of hope and understanding to resolve my internal conflicts. Working with my therapist, Betsy, has been truly transformative, her empathy and guidance is helping me navigate the darkest parts of my grief. I can't recommend her enough for anyone needing support through their loss. There is new management now and this company is on the fast track to perfection.