We have been going to MC for over 20yrs. They are the nicest, honest and caring people. Mark and…read moreCraig tell it to you straight. They are very accommodating with our busy schedule.

honest, great service. rated AAAA++++ Always tries to give…read morecustomers a break with fair pricing and accurate estimates. Best small shop around-excellent with imports.

Very good service, price is reasonable and tech's are great,very knowledgeable and reliable wait…read moretimes are not bad at all

Quick service at affordable price right on West Chester. Mike was receptive, courteous and…read moreprofessional.

Good service and fair prices, the work that I have needed has always been done on timeread more

Super fast and honest service at a great price. Exactly what everyone is hoping to get…read more I 100% will be back. My conversation after paying was informative, helpful, and caring. "Sometimes we take of things without hearts, and sometimes we take care of things with hearts."

helpful, friendly staff. seamless process from start to finish. took care of all of my needs, and I…read morewill be returning as a customer!

PLEASE READ if considering the Swarthmore location: I brought my Prius to this shop less than a…read moreyear ago to replace a front headlight. Less than a year later, the same headlight failed, so I returned and also got an oil change. They replaced the light under warranty and changed the oil, but significant issues followed that I believe violate consumer-protection laws. In their written service report (picture attached), the shop stated that the 12-volt battery was "inaccessible" and that "no starting issues [were] present." However, when I picked up my vehicle, it would not start. My battery had never died before this visit. Their written statements therefore appear misleading and demonstrably inaccurate. When I immediately reported the issue, the shop tested the battery and told me it was in "poor health" (approximately 20%). This testing--performed only after I questioned their initial report--proves the battery was in fact accessible and capable of being evaluated. A basic battery-health check is a routine and industry-standard service, such as when an oil change is performed, and the shop proved it had the ability to conduct it before returning the vehicle to me. Instead, they documented that no starting issues were present and simultaneously claimed the battery was inaccessible. Their later explanations were defensive and inconsistent, including claims about battery accessibility that I believe are misleading, as I have statements from other mechanics confirming that removing and checking the 12-volt battery on a 2010 Prius is relatively simple and quick. Notably, during a phone call (which the shop records), Aiden--who to be fair was polite and professional--explicitly acknowledged the error by stating, "They shouldn't have wrote that." Despite this admission, the shop's service manager was unreasonable and failed to take responsibility for the inaccurate report. Just look at how they respond to this review and you'll see what I mean by them not taking responsibility for what appears to me as obvious indisputable wrongdoing. They did offer a $50 discount on a replacement battery, but later increased the quoted price by the same amount (after claiming to realize the battery they needed was $50 more than they expected) -- effectively nullifying the promised discount. Because this shop is regulated under the Pennsylvania Unfair Trade Practices and Consumer Protection Law, their issuance of a service report containing potentially inaccurate and misleading statements may implicate PA Code § 301.5, which prohibits deceptive or misleading representations. I will be filing a complaint with the Pennsylvania Attorney General's Bureau of Consumer Protection so this matter can be properly investigated. This is not to mention all the minor hiccups along the way, such as after the battery was replaced when they gave me the keys to someone else's car. And when I got the right keys and turned my car on, it made a strange and concerningly loud rumbling sound I have never heard before. To be fair and honest, I acknowledge that Aiden and several staff members were polite, and the shop's courtesy ride service is convenient. However, these minor positives do not outweigh what I experienced as significant service errors and a lack of accountability.

Very nice guy, fair price, honest, didn't let you replace the parts you didn't need to,…read moretrustworthy! Highly recommended!

Very happy with my oil change. Joe check out a few other thing while was waiting. Highly recommend…read moregoing this place of great service. The price was very good. I will go back to him to get other things fixed on my car as well as state inspection.

Bought used car from Mike Gibbons. Easy transaction & very fair price. I highly recommend themread more

I went to Gibbons when my emergency brake hung up. If I had a lift I would have fixed it myself…read more I dropped it off and waited for them to contact me. A day later they called me to tell me it was fixed. It cost over $600 and they couldn't tell me exactly what was wrong. After having problems with the explanation, he finally just said, "The brakes were put on wrong". First, the brakes had been on the truck for over a year with no problems. Second, they didn't replace the brakes. The bill showed seals and labor. The emergency brakes weren't hung up any more so I left it at that but I'll never go back again.

Highly recommend Family owned - father and son are so nice and friendly. Excellent customer…read moreservice, very fair prices, extremely knowledgeable. I've been using them for years for my vehicles and always high quality service! Any time I have a problem with a vehicle, Chris is the first person I call! He's given me advice over the phone and I have had my daughter's vehicle towed directly to his shop and he began work on it right away! Hard to find mechanics that really care about their customers!

Chris and his crew do excellent work. Reliable, trustworthy, prompt communication, fair price…read more Pernaci's has maintained and repaired our new and aging cars, checked out used cars prior to purchase, helped us manage big repairs wisely. Highly recommend.

I've had my car serviced by John HAUSER'S a few years now.. ever since I moved to this area. Right…read morefrom the get-go I noticed how polite and respectful they are, actually treating you like you and your business matter and are important to them. They are honest and direct about the repairs they do, always explaining options or necessities, prices, etc. Their pricing is solid too. But the BIG point I want to make here is about the character behind the business. I had some rather extensive repairs done on my car last year. Shortly after which I had to travel to Massachusetts for medical reasons, needing to stay in Massachusetts for surgery and a fairly long PT rehab. During this time I had difficulty with my car. I was told my car needed the same repair John's shop had done on my car...big $$$. I knew it couldn't be true but had no idea what to do. I reached out to John HAUSER'S and John went ABOVE AND BEYOND, helping me trouble shoot, find a reputable garage, and HE called to apprise the garage owner about the case. I have no words!!! I have such respect and gratitude for John's kind, professional, honest, straightforward help!!!! This took time and effort away from his busy day with quite a few different interactions; not only calls with me but researching garages in the area I was in in Massachusetts, but also actually calling and talking with the owner of the garage I ended up taking my car for the service needed. The net result of the repair saved me HUNDREDS of dollars (over a thousand) and a car that's safe to drive back to Pennsylvania in a few weeks! I would give John and John HAUSER'S garage a HUNDRED Yelp stars if I could!!! It is rare that businesses now days treat customers respectfully....but John and his Company not only treated me with respect, but with honesty, kindness, and effort that will stick in my mind forever, inspiring me to "pass it forward"! Thank you, John!!!

I'm very impressed with the service I've received at John Hauser's Drexel Automotive. I've used…read morethem only twice, but they were very highly recommended by my neighbors and now I agree with them. The service was quick, prices competitive, employees are friendly and honest.