This is absolutely my favorite gas station. It's a very basic, small town stop with your classic…read morestaples: decent drink selection, as well as chips, and personal care items. It's a clean store with lower than average pricing (including gas prices). The thing that really makes this place so special is their cashier, Natalie. She has been so incredible with customer service and it's become almost a personal relationship at this point. She's amazing at making conversation and making you feel like a valued customer with her genuine actions. Because of this, I would highly recommend this gas station compared to anywhere else in the area.

On 6/29/13 I went to the Citgo on the corner of routes 12 and 31 in Richmond IL and paid at the…read morepump using my card as a credit. The pump did not give me an option to run it as debit. I paid for exactly $10 worth of gas. Before leaving to go to a local festival later that day I called to get my card balance and there was only change left. I called cardmemeber services who told me I had a 100 dollar charge for gas at the Citgo. I said what? This can't be right! The transaction went through normally and the screen at the pump was cleared before I left, ready for the next user. I was informed that while some gas stations charge $1 deposit to see if the card payment goes through others charge much more. Cardmember services also advised it may take up to 3 days to release the money back to my account. Of course this was unacceptable so I asked if we could have a three way call with the gas station to see if we could expidite the release of my money. The woman who answered the phone at citgo insisted there was nothing to be done to release the money that it wasn't their fault. I informed her that the bank could confirm that indeed they had taken the excess funds. I also told the woman there is no sign at the pumps stating citgo may take excess funds for purchases at the pump. She gave me an attitude and told me I should have just come in to pay. She was unwilling to give me any contact information for her boss (the owner) who she claimed could resolve it Monday morning if I brought in a bank statement. I told her anything she wanted to know she could ask right now in the three way call as I don't get statements (card is through global card services). I told her this practice basically constitutes stealing and I wasn't afraid to get a lawyer involved if it wasn't resolved quickly. She then said she would contact the store owner and get back to me at her earliest convenience to which I replied this phone call isn't a convenience it's a priority. She called back ten minutes later and told me the store owner couldn't do anything soone rthan Monday and would call me to tell me the outcome. I most certainly didn't get a phone call from them but I did find out my $90 was recredited. DON'T ALLOW CITGO GAS STATIONS TO DO THIS TO YOUR MONEY AND GIVE YOU HASSLE ABOUT IT ALSO. GO TO ONE OF THEIR COMPETITORS INSTEAD!

12 pumps (mpt's), great prices, easy fast in and out off the the roadway! Station kept clean and…read moreserviced nicely.

The woman at the sandwich station hates her job. My sister brought the sandwiches to my house one…read moretime and they were great. I've tried getting sandwiches in person twice and have felt unwelcome both times trying to order a sandwich. If you don't like your job- quit. If you need more staff because you're busy- hire more. There was one person checking out ahead of me and they said "it's going to be a few minutes". So I politely waited to hand my papers to the women making the sandwiches. I was looking down at their cheese selection and out of the corner of my eye I see a hand shaking toward me. She did not say a word to me but I handed her my papers because she had an annoyed look her face while shaking her hand at me. I told her to cancel my order because I didn't do anything to deserve to be treated that way. We will not be back- I'm supposed this place is able to stay in business with the way they treat their customers. It feels like they're going out of their way to make us a sandwich. Find a new job.

Great gas station clean pumps . Outside is very clean , lights are bright at night timeread more

Great quick stop off the freeway and prices for gas are really good $2.99 regular 5/11/25! Pumps…read moreare clean as is the store inside

The withers were all very friendly and helpful! Please don't change! Very nice change from other…read morestations.

Gas prices are highest for area. Even for Illinois. When prices go down they continue to price…read moregouge. Drive a mile down Wilmont road north and pay about 50 cents less per gallon in Wisconsin.

Biggest piece of crap gas station ever. Always $.40 per gallon more then every where else. The…read morepumps hardly ever give a receipt The buttons don't even work. Pumps constantly shut off with every vehicle I've been there with. I will take my chances and run out of gas trying to make it to the next gas station. To buy a soda is ridiculously priced. The car wash hardly ever works. Nothing works except for making sure they have the carnival straw hats for country thunder that no real cowboy or cowgirl would ever wear.

Super awesome place with amazing staff! My new driver stopped in because her tire light was on…read moreafter school and they totally hooked her up and took care of her! I have always had great experiences personally here, but how awesome to help a teen with no clue on what to do with the low pressure light. Now she knows....add air! Haha, thank you Wilmot Auto staff!

ey even acknowledged that. They had mentioned when I first picked it up that there could be a…read morebutton sticking on the shifter but it wasn't going to be a major issue and it would be a pricey fix, and it wasn't worth fixing because it was so minor. They did not mention this issue. I paid for the repairs, expecting I could park this thing like a normal person would and the key would come out of the ignition, like it always did before I took it to the shop. That was not the end result that I got. I'm giving them two stars because the vehicle is usable, but now has this quirky way of having to put it into park. That doesn't seem like a satisfactory fix for a car repair shop, but that's just my opinion. They told me after the fact that it's a shifter lever problem causing this, and that would be a really expensive fix, but I wasn't told about this specific piece until I took it back after they "fixed" it. I expected the vehicle to work the way it worked before the cable broke and I took it to the shop. That's what fixing means, but instead while it now will shift, it now has a new issue that it didn't have before. They even acknowledged that one of them repairmen in there could never put it in park the right way that it would release the key. They spend all day messing with it yesterday, just to land on "let's show him the special way to get it in park." Unimpressed to say the least. My opinions on pricing could be off base, but I will share the receipt and let you make judgments for yourself.