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    Shell Gas Station

    Shell Gas Station

    (11 reviews)

    Town of Lake

    I was always satisfied with the carwash at this Shell station until April of 2024 when this carwash…read morefailed to adequately clean my van as it had so well in the past. I thought to try it again today and I experienced the same result. Apparently this equipment is not being maintained properly and the cleaning cycle does not have the detergent or intensity that it once had.

    I'm now using this Shell station, since the one at 13th and College closed…read more I will forewarn you, at the time of writing this review up, Shell's new corporate policy is to put a $100 dollar hold on your account if you fill with a debit card (or in my case, a Shell app using PayPal that I've been using since the pandemic started so I only have to put a gloved hand on the nozzle). The remaining amount of that hold after purchase takes *6 days to clear your bank*. That means the extra $50 from last week's fill up is still on hold, as well as almost $50 from today's fill up, until midnight when the first $50 is released from hold. Why am I still giving it 4 stars? The manager kindly explained the situation, told me it was out of his control, gave me me his station ID number, and gave me the number of Shell Corporate to call. Not only that, but this station has always been much cleaner than the one at 13th and College. My car has always run best on the Shell V-Power premium fuel, but it's a shame that there are less and less Shell stations around, and even a bigger shame about the bank pre-authorization holds. If you are low on bank funds, my advice is either pay cash or find somewhere else, because the money that is on hold for 6 days could be used to buy things, like say, food, groceries, or rent...

    Mobil

    Mobil

    (2 reviews)

    Morgandale

    The attendants steal money from customers. Also their bathroom has been out of order for a whole…read moreyear (but it actually works).

    I went there every day until…read more.. THEY CALLED THE POLICE TO HAVE ME ARRESTED!!! I went inside to purchase two packs of cigarettes and when I came back out my car would not start. I called AAA for a tow and told the gas station attendant that my car would not start and that I called AAA to come tow my car. The attendant told me to leave my car there and go home and wait for the tow truck! He insisted I need to leave! I told the attendant that I have to stay with my car because the tow truck guy needs to see my AAA card. The attendant then told me I can't wait by my car and that I need to leave the property before he calls the police, he then proceeded to call the police because the tow truck was going to be at least 1-2hrs before they could tow me. My car was not impeding the flow of traffic to this business. My car was parked in the corner of the lot. The police came and while I was explaining to the police what was going on the tow truck came. I did nothing wrong. I did exactly what anyone would do in this situation. The police laughed and left. The tow truck driver got me the heck outta there. In the end this attendant's behavior didn't surprise me and when I told my friends what happened they weren't very surprised either. The guy who works on 3rd shift is very abrasive, he is always on his phone listening to the person on the phone instead of the customer in front of him. I have to repeat what I've said to him almost every time I've stopped in on 3rd shift. I was able to look past his poor communication skills as a gas station attendant but after calling the police on me I'm done with this business.

    bp - servicestations - Updated May 2026

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