Sketchy..rude..nope!…read more I even tried to make small talk to cheer her up, nope. Bad selection too

Pretty decently-sized and clean 7-11 that has most of the things that a 7-11 is supposed to have…read more The cashier was super friendly. I stopped by this 7-11 to grab a Slurpee; however, I was a little annoyed that this location had only two flavors available. I guess that I cannot fault this location too much because I've noticed that many 7-11 tend to have only one or two flavors.

"convenience store" INCONVENIENTLY closed on sunday's, plus employee jake has bad BO. sold out of…read moredoritos and xxl trojan magnums

The new management is great and super friendly. The store is clean and has a little bit of…read moreeverything. They have an awesome selection of food, perfect for lunch. It ranges from Korean food (the owner is Korean) to friend chicken, fish, burgers, etc., and they always have vegetables as a side option for the health conscious. Check it out!

My friend and I came here every day this weekend while on vacation in Richmond. Truly some of the…read morebest people I have ever met and made our trip so much better! Thank you guys!!:)

I saw One Way Market post freeze-dried strawberries covered in Hershey's Cookies and Cream…read moreChocolate on their instagram and had to try them! To be honest, I was a little nervous about going only because the prices aren't visible. After spending way too much for 7 items, I can now say that's a risk I'm not sure I'd take again. Was it cool to try yummy snacks and drinks from other countries? Yes! Did I spend too much money? Also yes! It was an experience and I'm grateful, I would just recommend putting the prices on the items.

For starters I've grabbed a bag of exotic chips when this store first opened and they were old, the…read morecustomer service from the old woman every time I enter the establishment had been nothing but disgraceful, a nasty look, I have to ask her to check me out multiple times, the ambiance is horrible unless the man (not sure of his name) is in the store, not really sure how this business is still open, will have to look into it more.

Good place for a quick stop they have nice variety of snacks and all other groceries stuff and good…read morecustomer service.

The store was great when I moved here a few years back but it looks to have switched owners and…read moresince then everything is marked up by $2-3. Everything. Even better, when you ask for a receipt to see why your 3 item purchase was $27, you are handed the one that does not list the price by item. Just the list of items, no prices, then the total. Have to hand it to them, they have their angles covered Also most things are expired, check the dates before purchase. Lived and learned

Horrible service from the lady behind the counter asked if she had mango good time woods for her to…read moredemand my id after I say ma'am I just wanted to know if you had them first for her to not look and say I need id first just for her not to have what I was looking for and still having to put my id in her hands while she looked I won't be coming back here

How have I not written a review for Shields Market? Love this gem in the heart of the Fan. A great…read morestop for picking up things to satisfy your sweet tooth, like I did today with a Nightingale's Ice Cream Sandwich and brown butter cookie. Or maybe you're looking for a grab-and-go meal? Or deli meat and cheeses? Or beer? Friendly neighborhood spot right across from Joe's.

I used to consider this a great place to grab a quick something--maybe an unusual beverage, maybe a…read moreVirginia-made ice cream, or maybe just something needed around the house. In short, it was a nice place for lots of unique or convenient goods. Unfortunately, I'll be crossing Shield's Market off the list, as they will not return products that were opened before being sold, decline to stand by their own policies concerning refunds, and steal from customers by accepting return of a products with the promise of an upcoming refund and then refusing to issue a refund. The short version of how I found this out started when I purchased of a bottle of vermouth and was not offered a receipt. The manager told me on a phone call that the store policy is to accept returns without a receipt for defective products returned within 24 hours of purchase, which should have meant that a receipt was not necessary. But the same manager nonetheless refused to refund my money even though they did take the product back. The longer version involves two additional trips to the store after the initial trip when I purchased the bottle (totaling three visits in as many days), assurance by the store's cashiers that a manager would be able to issue a refund (which is why I made the second additional trip during a time when a manager would be present), the store taking the bottle back on the promise that a refund would be issued (apparently I had bought the last bottle, otherwise I would have simply exchanged it), and then a stunning phone call from the manager (who had been too tied up with phone calls to speak to me when I visited the store while she was there). That phone call was stunning because the manager both advised me of the policy of issuing refunds (even without receipt) when a defective item is returned within 24 hours, yet then (when I reminded her that I had, in fact, attempted to return the product within 24 hours) refused to act on that very policy. It's worth noting that it was abundantly clear that the product's damage--what appeared to be a clean cut around 90% or so of the seal, so not exactly something one immediately notices when just trying to make a quick purchase--had occurred before I purchased it. No one else had touched the bottle after I purchased it and it hadn't been jostled or exposed to any unusual environmental elements. My credit card company recently completed its investigation of this matter and found in my favor, refunding the payment. Shield's Market apparently did not dispute the information I provided to the credit card company, despite a lengthy window in which it could have done so. Normally, if the return policy of a business seems irrational or simply customer-adverse, I would mention that in a review and, if it's a particularly obnoxious policy, would dock a star or two. However, that is not the case here. Shield's does have a reasonable return policy in theory, the problem is bigger--they simply refuse to abide by their own, stated policy. I can therefore only conclude that it is not a reputable nor even ethical business and have rated it accordingly. I recommend avoiding this business.

The best store I been to in the church hill area. Good food good services. And they have good…read moresecurity.

Always open when I need it, always has what I need, and even when I think it doesn't, the owner…read morealways helps. Great spot!

From the owner: Local Small Business convenience store with all the basic amenities and much more. We sell an…read moreassortment of foods, drinks, beer, cigarettes, lottery, medicine, and plenty of non food items.

This is my favorite store in Richmond to get my tobacco products very friendly employees. Great…read moreprices on all things you need I would give it 6 stars.

Tobacco shop with no Cigars. It has a lot of stuff but a Tobacco shop should have at minimum some…read moreregular cigars not used for breaking open.