I am now hereby requesting further review and investigation,.
Based on the response I received, it seems as though you are having a hard time understanding the situation. My claim is not that the quality of the fuel is bad, but that the fuel that I selelcted was not the fuel that was in the resevoir at the pumping station.
If you reviewed your records, then you would see that I have ALWAYS selelcted 93 grade and on July 8th my vehicle became disabled because DIESEL was in my tank. My repair shop reported DIESEL in the tank. NOT 93.
Therefore the 93 grade resevoir at the BP Station located at 871 Melrose had DIESEL fuel in it.
This situation has irreperably destroyed my feelings about BP as an Organization overall.
Instead of you recognizing the error and making your custiomer whole, BP as an Organization overall has taken the position that I knowingly purchased DIESEL Fuel and ruined my new vehicle. BP has taken the position that the customer and the repair shop are wrong and that is a disgrace.
I am looking foreward to this matter being escalated to a higher level where the details of my claim are seriously reviewed and I am FULLY REIMBURSED for my purchase of the Deisel as well as the cost of the repair.
Please be aware that BP has now lost yet another customer as I know that this is NOT the first time that BP has had this situation occur. I will never purchase anything from any BP station anywhere in the world ever again.
Furthermore, I will be sure shed light on the mistreatment of myself as well as other former BP customers as it relates to BP the Organization stealing from and causing damage to customers property.
I will look forward to hearing from the highest level of management. I am not accepting anything outside of an apology from BP and Full Reimbursement of my Repair expense as well as all out of pocket expenses related to this matter! read more