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2.0 (1 review)
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Shell Gas Station

Shell Gas Station

(11 reviews)

Town of Lake

I was always satisfied with the carwash at this Shell station until April of 2024 when this carwash…read morefailed to adequately clean my van as it had so well in the past. I thought to try it again today and I experienced the same result. Apparently this equipment is not being maintained properly and the cleaning cycle does not have the detergent or intensity that it once had.

I'm now using this Shell station, since the one at 13th and College closed…read more I will forewarn you, at the time of writing this review up, Shell's new corporate policy is to put a $100 dollar hold on your account if you fill with a debit card (or in my case, a Shell app using PayPal that I've been using since the pandemic started so I only have to put a gloved hand on the nozzle). The remaining amount of that hold after purchase takes *6 days to clear your bank*. That means the extra $50 from last week's fill up is still on hold, as well as almost $50 from today's fill up, until midnight when the first $50 is released from hold. Why am I still giving it 4 stars? The manager kindly explained the situation, told me it was out of his control, gave me me his station ID number, and gave me the number of Shell Corporate to call. Not only that, but this station has always been much cleaner than the one at 13th and College. My car has always run best on the Shell V-Power premium fuel, but it's a shame that there are less and less Shell stations around, and even a bigger shame about the bank pre-authorization holds. If you are low on bank funds, my advice is either pay cash or find somewhere else, because the money that is on hold for 6 days could be used to buy things, like say, food, groceries, or rent...

bp - servicestations - Updated May 2026

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