Recently stopped here since I was in the area to grab a bite to eat. This place is an average gas…read morestation but it's usually full of traffic with semi trailers on one side and many vehicles on the other side. It's convenient because it's right by the highway and O'Hare. Usually the lines aren't too long at all. Fair variety of snacks and drinks and it's usually Better Price than most gas stations.

​To Thorntons Corporate and District Management: ​I have…read morebeen a loyal, daily customer at your Busse Road and Foster Road location for four years, but the treatment I experienced today from your employee, Nick, was absolutely disgraceful and completely unacceptable. ​I came in for my usual routine--a slice of buffalo chicken pizza, a snack, and a pack of Camel Crush Blue. When Nick grabbed regular Camels instead, I politely corrected him and said, "Hey sir, this is the wrong one." Out of nowhere, he became incredibly hostile, accusing me of yelling and disrespecting him. I calmly informed him that I wasn't disrespecting him, and that if he was having a bad day, it was not my fault and I didn't appreciate being treated that way. ​Instead of acting like a professional, Nick told me that if I kept "flapping my mouth," he would refuse to serve me. Then, after I had already successfully paid for my items, he completely lost his temper, snatched my purchased items right out of my hand, and forced a refund. ​What happened to "the customer is always right"? Your employee escalated a situation entirely on his own because he could not handle a simple, easy correction to his own mistake. Nick has a history of having a terrible attitude and displaying disrespectful manners toward me and other customers on multiple occasions. ​Let me be clear: this behavior will not go unchecked. ​I have already called Corporate Guest Services at 1-866-473-0017. ​I have sent a formal written complaint to guestservices@mythorntons.com. ​I am filing a formal Better Business Bureau (BBB) report regarding this location and this specific employee. ​I am also filing an SR complaint. ​Is this the standard of service Thorntons finds acceptable? I expect the District Manager to look into this immediately. Your employees' inability to manage their emotions and do their jobs correctly should not result in loyal customers being verbally harassed and physically having their paid items snatched from their hands. I expect a response.

This place has great employees. But management does a horrible job at maintaining the place clean…read more * Entry doors are always filthy. * Diesel pumps are very dirty. * They never have window washing fluid available. * Garbage all over the floor. I'm willing to bet that Speedway as a company has to have guidelines for cleanliness and such. It's sad that management does not have the will to maintain a clean store.

Pumps down in most stalls often. Going inside can take a…read morevery long time to complete transaction. Crowded and under staffed. Restrooms are filthy. Getto conditions. Simply Discusting. Broken towel dispenser for years. Manager does not correct these problems. Just says "Kids break often so I do not fix" Calls to Corporate do nothing to make this a better Station. Better off going down the street to BP. Better quality Gas and smoother service.

Great place to fuel up on gasoline, diesel, drinks, snacks, and food…read more.. They have relatively competitively priced fuel , pizza by the slice... Basically I only stopped here because I needed fuel at the moment, but while I was here grabbed a snack and a couple of waters... The person running the register did a good job with a smile for someone seemingly over worked..

I know what you're thinking. A gas station review? Is she nuts?…read more Normally, I don't care. A gas station is a gas station and price is the main thing to worry about. But I stop at this one a lot, since it's close to home. It's usually cheaper than the Mobil across the street, and easier to get in and out of. AND, they have free air, which is practically unheard of in this day and age. I love the free air, they've saved me, well...dollars, at least, keeping my tires properly inflated. Probably more if you consider the gas mileage savings :) While the convenience store is really quite tiny, with not much more than cigarettes, candy bars and soda for sale, they do have a full-service repair shop attached as well. Which is good to know in case of emergency. And here's the real reason I wrote this review: This morning, I stopped before work, in the copious amounts of snow, to put some air in my tires. I set the little valve stem cap on the trunk, foolishly ignoring the fact that it was rather windy. And when I was done, I realized my little cap had disappeared. No sign of it around the car. I sighed. I considered stopping at the Napa down the street. Then I thought I would at least pop into the store just in case they had some for sale. I asked the guy (who'd been helping to shovel) if they sold any. He asked me what color it was, disappeared into the auto shop for a second, and came back with one in hand, no charge, no hassle. I know it's just a little valve stem cap that probably only cost 2c, but it struck me as a kind gesture and the kind of service that keeps people faithful to a station or shop.

I have looked all over for a mechanic I could trust. I FOUND ONE!!! Jim was wonderful! I have…read morebeen to many places where the mechanics are fast talkers, these guys are true and honest. I am super happy with them and they are so respectful!

I don't know why i came back i guess because i try to give them a chance. They sell car wash…read morecoupons but they forget they don't operate it often. Why do you promote it if you don't keep your word? Oh i know to charge extra for a carwash I'm not getting and i know you're hoping i forget about my carwash so you keep my money. Nope i asked for the non existence or rather non onsite owner or manager to complain. They don't pick up the phone the place is always dirty and flooded when a drizzle of rain falls and so muddy and slippery if a dash of snow falls. They"accept" your debit card but STOP you still have to go inside wait in line and get a receipt. 630-766-1204 in case you want to complain to the ringer while thinking you're going to speak to a manager.

DANGEROUS! Don't fill up here! Pump 7 malfunctioned yesterday: no auto shutoff. Had to step in big…read moreslippery puddle to manually shut off and got gas all over soles of boots. Cashier didn't shut off pump right away and another customer parked and stood in spill before she shut it off. And she only shut off one side. And no cleanup. Said she was there alone and didn't know what to do. Asked to speak to boss: given nonworking #. I have filled up here for years. Never coming back!

Good fest hop in and out service. No long line. The price for gasoline could be lower. Positive…read moreexperience. They offer gas for barbecue for resizable price. The only negative that can be is sometimes is hard to get in during heavy traffic.

When paying at the pump everything is fine. Every time you go inside for some reason, it turns out…read morebad. The attitude of the cashiers are always very disrespectful & contemptuous if you are a man. I can't even describe how badly I have seen women treated. There are 3 other gas stations at this intersection. Go to anyone of them before going here, no matter what the gas price is, if you want something inside.