Love the place. I…read moreget a car about every 7- 8 years. but service the is great. I think this has been going on for about 22 years.

Mechanic is aggressive will get in your face. As a "head mechanic" he clearly has little man…read moresyndrome. Very unprofessional & touching mirrors with dirty hands. He will rev your engine & rip it around the parking lot like he owns it. The worst part of all is when called out he only escalates the situation and that's why he got his company a bad review on both google & yelp.

During a recent business trip to Lake Placid, we ran into some unexpected transmission issues…read more After asking around, Hoffman's came highly recommended by several locals--enough that we stopped counting. Apparently, they operate almost entirely via text, which seems to be a post-COVID communication adaptation. I explained the situation via text with "Taylor"--though to this day, I'm still not sure if Taylor is a real person or just the automotive equivalent of Siri. I let him know we were only in town for a short time and asked if they could get us in ASAP. The response was quick and honest: "We don't do ASAP." Fair enough. That said, they did manage to get the vehicle in within 24 hours, which all things considered, was pretty ASAP. Unfortunately, the part we needed wasn't available through their usual sources. Fortunately, we sourced it ourselves through our dealer and had it overnighted. When it comes to car repairs, the old saying goes: You can have it good, cheap, or fast--pick two. Somehow, Taylor and the Hoffman's team managed to deliver all three. They got us in as fast as realistically possible, the work was solid (as evidenced by the fact that I'm typing this 1,000 miles later, well on our way back to Reno, NV), and the final bill came in nearly 15% under the original quote. That's a rare trifecta. Dealing with Hoffman's does come with a few quirks, but in the end, they're a small price to pay for honest, competent work--especially when you're far from home and just trying to get back on the road.

Don't double up your jobs…read more They were supposed to tow my car. They took another call after already putting my car on the truck My car didn't make it to the garage until it was too late in the day on a Friday to be serviced. And this was after I had already tipped the guy. Not like there are a lot of options when you call AAA. Just beware.

They were men of their word. ESPECIALLY JOHN THE SALESAM WAS GREAT. MATTHEW ASSISTED ME WHEN John…read morewasn't there. Matthew was awesome. Then, I went to pick up my new vehicle and met Jodi the service manager. I had asked him if they could service my Caddy and he said it would be ready by end of day. I give John 5 STARS AND Matthew 5 start and Jodi 5 stars in the service department. This adds up to a 15 star review

Bought a pick up. It had some issues. They were determined to make the corrections and they did…read morejust that. They stand behind what they sell and ensure I was satisfied.

Really a great place to do business. Eric is probably the most honest and forthcoming car lot owner…read moreI've ever met. He has all his cars fully checked over before he sells them - he even showed me the receipts for what's been done. Cars are immaculately clean also. He may be running a small town car lot, but he works harder to deliver a great product to his customers than any big dealer I've been to. Definitely worth the trip if you are from out of town!

Eric is a down to earth guy selling cars at reasonable prices. He truly cares that you're getting a…read moregood vehicle for yourself! He's friendly, knowledgeable, easy to work with, and overall a joy to deal with. This little lot is a gem in Hudson Falls in a town where you can't really find genuine value, we now have it in E's Wheels! Do yourself a favor and take a ride by and see the happenings there!

We have been bringing our vehicles to Pittsford Auto for years. We referred all of our friends and…read morefamily there as well. They take good care of our vehicles and the turnaround time is great. They are good honest mechanics. Pittsford Auto also supports and gives back to the community.

I am newly retired and new to New York, so I was quite anxious when my car started making ominous…read morenoises. Craig was very helpful and honest. The work on my car was done well and quickly. I would highly recommend Pittsford Automotive Center.

My wife and I have purchase two cars the past year. The first car was beautiful, no issues. My…read morewife and I traded it for larger car. I do a lot of fishing during the summer and we go on pic nics. we have ample room in our car now. Chris and his mechanic Charlie were great. Both will work with you through most any issue. They do a great job and a great asset to our community. The D'Escalarre's

Chris was fantastic to deal with. right to the point and did his absolute best to satisfy our…read moreneeds. sold us a great car for a great price. 5/5

Excellent. Always professional and courteous!! We have purchased a number of vehicles from them…read more Always satisfied!!

Awesome. I have friends that drive 20 miles to get their work done here b/c these guys are cheap,…read morefriendly, and best of all, HONEST. I swear by these guys.

Fair and competent local repair shop. Highly recommend!…read more..........................................

Car sat untouched for 7 days before a 1.5 hour repair. Never contacted my warranty company despite…read moremultiple requests. Poor communication and complete waste of my time.​​​​​​​​​​​​​​​​

Was looking for a car for my grandson got ahold of Jeff because I've know him and his wife for…read moreyears about what I was looking for in October. Within a week they had something. My grandson test drove it fell in love with it. Jeff went over the car so there were no issues and in a week he had his car. I've been in the car business a long time best experience I've had. i bought snow tires through them too and they installed them too. Just great people to do business with.

I called because I was broke down at 7 pm Friday the 13 th at Fast trac ,, A random man tried to…read morehelp but didn't have the right tool ,, but ironically had a flat just before he stopped to get gas and gave me Sherri and Jeff's number .. Sherri was very happy to help and pass me along to Jeff ,, They both treated me like I knew what I was talking about and not " just a female " Jeff asked me to explain a little and then came right out ,, listened to me some more and did just as I said I was sure was wrong !! What an awesome feeling to be heard and not looked at like I'm stupid !!!! REMEMBER 7pm on a Friday night !!!!! I asked how much I owe him ,, he said NOTHING !!! We gave him money anyway and to be sure .... We ARE making an appointment Monday to have it fixed the right way !!!!! Great feeling knowing there are still honest good hearted people out there !!!! Kudō's to Sherri and Jeff !!! You saved me !!