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    Boykonstruction

    1.0 (1 review)
    Closed • 9:00 am - 5:00 pm

    Services - Boykonstruction

    Deck construction

    Deck repair

    Deck replacement

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    1 year ago

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    Mill Creek Carpet & Tile - Pulling up hollow sounding tiles

    Mill Creek Carpet & Tile

    (23 reviews)

    Midtown

    Our builder contracted with Mill Creek to lay about 4,000 sqft of tile in our new home back in…read more2020. After the downstairs was almost complete we noticed hollow sounding tile throughout the 1st floor. Milk Creek had to rip up tiles throughout the first floor and relay. Fast forward a few years later and tiles in several areas of the upstairs are now popping up. Although we were past the warranty period, I called Joan (our sales rep) and explained the situation, thinking they would at least come look at the issue. She said that their manager said "something caused this to happen..." and that "too much time had passed and that they didn't want to open up a can of worms". Hindsight being 2020, I would not use Mill Creek and would opt for a more reputable company with higher skilled tile layers and better business practices.

    it all started great we paid half down but insulation day they were short on material to finish so…read more6+ weeks later they get it in and install all looked but then they charged my Credit Card without telling me plus charged me over 1600 over quote without telling me why or even attempting to discuss with me. when I saw the charge i called and got a couple reason but then they admitted they missed charging for something 1 I had another quote from another place that was 1000 more so I went with Millcreek 2 They just tacked on the charge with no explanation and used the card from the down payment without further ok from me. not happy. I will buy my upstairs carpet elsewhere.

    Surfaces

    Surfaces

    (2 reviews)

    I was referred to these folks by my A.V. guy and it was nothing but a smooth sailing through the…read morewhole project with them. Beau found us an awesome solution for our countertops on our outdoor kitchen, fair pricing, and his team communicated before arriving, and set everything perfectly! Oh yeah, SELECTION WAS AWESOME TOO. They are a lil' far out from mid-town Tulsa, but it was worth the drive!

    Recently had new granite counter tops installed to replaced older granite counter tops. I received…read morea call early one morning advising granite would be installed that morning. I had not received advance schedule or notice and had not had plumbing disconnected. Installer asked if this was new construction and when I advised I was replacing current granite, he said that was not on his work order. Then he asked if I was removing granite? I told him I was not and I would them to remove. Then he said he would need to contact the office. Office later called and said they would need to charge me additional amount to remove granite. I had made no secret to the salesperson that I currently had granite and was replacing it. No mention was ever made there was an additional charge outside of what I was quoted. So I reluctantly agreed to the additional charge. After granite was installed following day, the installers did not caulk the demarcation line from the granite counter tops and the backsplash. When I asked the installer, he said it was not his job. So I had to hire someone to caulk the line around the granite. Seems like that would have been part of the job..... I felt customer service was lacking and once paid, you are on your own. In addition, no one ever called to ask if I was happy with the installation and product nor if I had any questions. I expected more and was sadly disappointed.

    EA Stone - More cabinet damage

    EA Stone

    (5 reviews)

    My experience with EA stone started on a positive note as they helped to educate me on the various…read morebrands of quartz so that I could make an Informed selection. Unfortunately, the positives stop there. I feel EA stone completely dropped the ball on communication, execution, and accountability. * They completely botched the installation of the backsplash and tried to blame me for their mistakes. Ultimately they did fix the backsplash after a lot of wasted time and unnecessary debate * They caused extensive damage to my cabinet paint during installation - their response: it's on you * They used a grinder and took big chunks out of the side of my cabinets: their response: it will be covered so it's acceptable * They cut the kitchen island top 2 inches two long which left large open gaps on the sides of the island. They refused to fix it. I feel that EA Stone left the job unfinished, caused extensive damage, and when confronted, they made excuses, deflected, and ultimately blamed the customer. They left a huge mess of quartz dust throughout the house with zero attempt to clean up. I feel that EA stone failed every step of the way - and while everyone makes mistakes, I would not recommend doing business with them due to their compromised integrity and respect for the customer.

    From the time that we walked into the showroom through the time that they helped us to select the…read moreproduct that we wanted to the completion of the project, we wish we could give them a 10 star rating. Everyone was very professional, knowledgeable, and efficient during the entire process The care and professionalism during the installation was second to none they are truly perfectionist during the installation and all finishing details. During the installation of the very last piece, Edgar noticed a cut going the wrong way and made the statement, it was unacceptable and went back and got another new piece to install so it would be perfect. They will be doing any additional projects we need to have done. This is the quality that they provide and that you're going to be looking for as well.

    Boykonstruction - contractors - Updated September 2026

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