Horrible, Horrible, Horrible attitude and Sloppy Business Dealings. I took my dress in because the dress was too long for me and the dress had some loose buttons I wanted her to adjust. From the beginning I asked her to give me a price for these alterations, and she told me she didn't know. Which was pretty annoying being that I should have been given at least a range for the pricing of these alterations even if she didn't have an exact price. She could have for instance said the cost would be between $300-$500, but she never did. Another thing I found strange is that when I requested her to list all the alterations to be made on the receipt (she had no details listed) she gave me an attitude and said "What do you need me to do that for when you know what I am going to do to the dress?" For each fitting I went in for, I asked her HOW MUCH ARE THE ALTERATIONS? Each time she responded by saying she didn't know. So then I go in for a final fitting and it turns out she did something called a bustle, which I had no idea of what that was until I got there. This is done to a dress for brides who are wearing the dress for their ceremony and reception. For the reception the dress is bustled up so you are not tripping every where. Turns out I am not even wearing the dress for my reception and I didn't ask her to do this. She also didn't even bother to ask was I wearing the dress for the entire event. So essentially she did work I did not ask for and gave me a final price of $400, which I was totally unprepared for. It would be one thing if she even gave me a range of how much everything would be but SHE DIDN'T. She waited until the day of to tell me the cost. How did she know that I even had $400 to spend? That's why this is worked out from the beginning. I also let her know how I felt about this when she revealed this price. When I went in to go pay for the dress, I expressed this concern again and I told her that I appreciated her work, but it wasn't fair to spring that price on me and she also did added work I did not ask for. So I asked could I pay $300. And she said she would do $350, which I was okay with trying to meet her half way because she did do a good job on the dress. She then proceeded to make a scene in front of the other customers in the store, complaining about how she worked on the dress for 3 days, and can you believe this and that. She also made sure to loudly do this as I walked out of the store so that I could hear it. What a nasty attitude and horrible customer service! She made me feel like I am trying to rip her off or something when really I should be the one that is angry being that I wasn't prepared for the pricing. She even told me oh if you were to go to another store they would charge you $400 just to hem the dress, which suggests she had to have some sort of idea of how much she planned on charging me. Maybe her other customers got it like that and can just pay whatever price she throws out without preparation, but everyone isn't so fortunate. Her professionalism is really lacking. read more