Buying a mattress can be an intimidating task. Steven at Mattress Firm helped us find the most…read moreperfect mattress while paying attention to detail and our personal needs every step of the way. Steven was kind, caring and incredibly knowledgeable about each mattress in the store and it was clear that he enjoyed helping others. We will continue to point our family and friends towards this great store front!

So we came here (2/17/19) to buy a mattress. We had pick our mattress out and were at the…read moretransaction counter and we were trying to set up a delivery time and the guy (didn't even tell us his name) gave us 2 options and we were trying to figure it out before we paid for the mattress and the guy all of a sudden said, "well I have other customers and I think you should go somewhere else." So we were like ok then... and went to Green Frog Sleep Center which was 100 times a better experience and the guy gave us a 10% discount. Same bed for $600 less... and delivery on the day and time we wanted. Forget mattress firm... support your local business instead. You'll get better customer service and pricing. I'm just still blown away with the lack of customer service and thankful we got told to leave because god forbid we have to ensure we would be available for the delivery.

Ryan was extremely helpful and informative. Not pushy at all. we will definitely be back whenever…read morewe need a new mattress. Best bed buying experience I've ever had.

Ryan was amazing! He went above and beyond to answer all my questions and pick the best mattress…read morefor my family! Go see Ryan!!

Bought a Sleep Number in Charleston, SC in 2018. Moved to Bluffton, SC in 2021 and had the Hilton…read moreHead Sleep Number come out to set up the bed. Sometime in the past few weeks, the right side stopped inflating. Contacted the Hilton Head, SC store via text as instructed on their voicemail. Instead of coming out, they provided an 800 number to Customer Service. After a 12 minute wait to speak to someone, I explained what was happening and they offered to send out a technician to diagnose the problem for $190 paid on a credit card in advance of the visit. That's ridiculous! People need to know Sleep Number doesn't give a hoot about customers. I had no idea how bad the service has become until reading the reviews here and on Yelp. Please Don't make the same mistake we did!

Best sleep ever! Adjustable firmness is the only way to go. Great selection of pillows for all…read moretypes of sleepers! Superb sheets, blankets, comforters and more!

Salesman was extremely helpful at this Beauty Rest and Sealy mattress store. The store is easy to…read moreshop as it's extremely organized by mattress firmness and price. Make sure you ask about first responder, veteran and educator discounts. They will haul off old mattress and box springs. A delivery fee of $99 will be charged.

We were greeted the minute we walked through the door. We have been to over 6 mattress stores in…read morethe area and we were looking for a high end mattress and frame that had all the bells and whistles. The man we spoke with was extremely knowledgeable and no one in the area could come close to beating his price with the mattress and frame we were interested in. It will be delivered later this week so at this time we are very happy!

Great selection. High quality. Great customer service. In love with my Bedroom set. I Went in to…read morelook at sofas and a bench for shoes. I left with a bedroom set with a built in bench and shoe rack.

Do not expect your furniture on time. We were given a delivery window of 6-8 weeks out and after 8…read moreweeks we had heard absolutely nothing from them. Not even an email. When we called to check they lied and said we were quoted "at least 8 weeks." The customer service was great in store, but since then it has been horrific. Very disappointing.

Best mattress purchase ever! The staff was awesome, the prices phenomenal and the quality of the…read moremattresses beyond our expectations. We have purchased many Tempur-Pedic mattresses over the years and wanted a change. We couldn't be happier with our selection.

Seriously an amazing experience of excellence in customer service! We read about the store and how…read moregreat they were but still it was shockingly great. Shannon welcomed us when we walked in, knew the questions to ask and though we planned to shop around we were so pleased with the service, price, common sense, ability to problem solve, and painless delivery and set up that we just had to write a review! We will be purchasing more from this place gladly!

After shopping around a bit, we bought an adjustable bed and Nectar mattress from Charlie and his…read moreteam at May River Mattress. We enjoyed the showroom and try-out process. They were patient and knowledgeable and we felt comfortable here. We did enjoy our experience with some other stores, but ultimately we found the right mattress setup for us here. The ordering and delivery was smooth and easy. I have no doubt the service would be there if we had had any issues, but so far all has been great. I track my sleep w a Fitbit and our new setup has delivered better rem sleep, more deep sleep, less light sleep, and less time awake leading to a better overall night sleep. Worth every penny. Thanks MRMC!!

This place is fantastic! do not bother shopping anywhere else for your patio furniture (and trust…read moreme, I went to multiple places before finding this gem). first and foremost - the greatest knowledge and service. Kile and his wife Meagan were so great - knowledgeable about every product, materials, care suggestions, styling, etc. Their selection and showroom is very large. lots of styles and options to choose from. and even more so when choosing fabrics for cushions and pillows if part of your selection. there pricing is fair - not too expensive and assuredly worth every penny. they back up any purchase and will come out to fix anything if need be. they delivered the base furniture within just a couple days and even provided 'loaner cushions' and tables while they were making mine. most everything there is done on site at that location, not sent out to malaysia or china to be made and received 6-8 weeks later. this was a huge factor for us as we are on the island for the summer and desired to enjoy our new furniture as quickly as possible. I cannot recommend enough. Thank you Kile and Meagan and Palm Casual!

Casey and Kyle were great at Palm Casual Bluffton. I needed new cushions and pillows for outdoor…read morefurniture and they helped me locate exactly what I needed. I was having a party and Kyle managed to get the order expedited. He called me to let me know where the manufacturer was in the process of manufacturing my cushions. I was very pleased. in addition, when I had called earlier to order a new coffee table for my outdoor set, as mine was crumbling apart, Casey let me know that the item had a lifetime warranty. She asked me to send a photo of the table. They replaced the coffee table! I highly recommend Palm Casual Bluffton for the extra mile both Casey and Kyle went to in order to give great customer service.