I went into the mattress center and I was greeted by Carol. She is very knowledgeable-not only…read moreanswered all of our questions but knew the kind of bed that would meet all of our needs. While speaking with her I learned we have something in common. We both support a ministry that helps people in Ukraine, Romania, Moldova and Guatemala. She is so nice! I feel like I've made a new friend. My husband and I are going back this week to purchase a second, we love the one we got! If you need a new mattress you won't be disappointed. It's worth every penny.

Sold us a floor model which started to split apart after a few months…read more Never explained we did not have a warranty on the front end but was very clear about it after.......terrible way to treat local seniors. After telling us she has never seen something like this, 2 weeks later she has her employee call us to inform us that the claim was denied from the manufacture. Had to cough up another $1000 for a similar replacement. I understand how all this works from 40 plus years in a retail environment. She went on to explain she is a (for profit business) ... isn't every business???? We spent $6500 first time around,, then a $1000.00 more. Just has to make profit both times?????? If this has never happened before then why not make an exception and give up a little profit on the claim and treat locals understandably?? I begged to agree with $900.00. NOPE no way. $100.00 bucks and I wouldn't be writing this........................ NEVER, not once did anyone apologize for our inconvenience, even after I told them that no one apologized .....she just stared at me. Will never recommend.

I have bought three items from this location over the past few years and every time its quick,…read moreeasy, and trouble free. Of course I have a truck so I don't need delivery which can cause headaches no matter where you go. The sales people are always top notch and friendly to work with. Something that is getting harder to find these days no matter where you shop.

Financing is a SCAM! Beware!!! The credit providers web site is set up to deceive you into…read moreRIDICULOUS interest charges!!!! The customer service rep admitted that he gets "lots of these calls" so it's not something that only I got scammed with! I HIGHLY suspect that THIS organization gets a kick-back on these scams!

Shopping for new living room furniture due to Memorial Day Sale. Walked in and was greeted and…read moreasked if we would like anything to drink. First good impression !! We explained we wanted to look and was given time. Once we found a sofa the salesperson Brandon was so nice in explaining how to read tags and how fabric choices were available. We never felt pressured and was always comfortable with the transaction. We ended up purchasing a sofa and recliner and some great floral stems. ( They have a great little floral shop set up ) and the prices are great. !! We look forward to our delivery. Great selection , great service , great shopping experience

Great experience and great furniture at Home Zone furniture. Bought furniture on Monday. It was…read moredelivered with care Wednesday. Our sales person was helpful. Furniture is sturdy and fair priced. Well pleased.

If you want good old fashioned customer service you will love this place! We never felt pressured…read more Jayson puts the customer first , solves any problems and makes sure you are satisfied with your purchase. The quality of the products are great and the prices are too! We HIGHLY recommend Walker Sleep! We will be back in the future. Thank you Jayson!!

From the owner: Walker Sleep Waco is the #1 place to furnish your entire home. Our family-owned mattress &…read morefurniture store has something for every room. Financing available.

Jorge Quintero assisted me. I had a great purchasing…read moreexperience. I went to 4 different mattress stores and appreciated the low pressure experience at Denver Mattress. I was 2 days late for a sale, but they gave me the sale price anyway, which they didn't have to do. For my next mattress I'll start at Denver Mattress.

At this location they have an extensive selection of mattresses. I had visited 4 different stores…read morebefore this to find a specific mattres (tempurpedic luxe breeze) and the service here was above and beyond. A special thanks to Loyd Burch for all his effort and work into getting me the best mattress for me.

We wanted to change out our great room sofa and chair for ones with motion. We looked around Waco…read morefor a full service, high quality retailer and Furniture Center was exactly what we thought would be best for us. Shirley was most helpful and we were able to find a great solution that was exactly what we wanted. After looking at a multiplicity of fabric options, we placed our order and look forward to our new great room. I would suggest Furniture center as your best option in Waco! JW

I have worked for the Brewer family for many years because they sell quality furniture and I know…read morewhen I sell to my customer they will not be forgotten later if something goes wrong. With Robert Brewer the customer comes first in all aspects of doing business with that customer. Not a day goes by that a customer tells me that they have traded with the Brewers for over 30 years.

The service team was very helpful and knowledgeable about the furniture and prices…read more The delivery team went above and beyond what they were supposed to do. overall happy about everything. We got a sectional and so far LOVE IT. Very soft and comfortable.

BUYER BEWARE!! Will never purchase from here again. They do…read morenot listen and do not stand behind their product! Purchased November 2024- made VERY clear that we could not take the furniture for several months. Was told that would not be a problem. Once furniture arrived at the Waco store for delivery, we were called numerous times to have it delivered by the salesman who obviously did not listen at the time of purchase. Delivery of furniture March 2025 Contacted customer service about failed zipper November 2025-May 2026 - tech came to home, deemed the loveseat unrepairable, parts ordered to repair it in spite of techs notes that it was unrepairable, appointment scheduled to repair it in home (I voiced my concerns about the ability to repair it and asked for a manager to call me, never received a call), tech came to home and told us this needed to be fix in the shop "not sure why they scheduled this appointment", loveseat picked up, loveseat returned 6 months after submitting the repair ticket, and had only be used for 8 months. Loveseat returned May 14, 2026 May 30, 2026- several of the nails along the front of the loveseat have fallen off. It is clear that they broke when the loveseat was taken apart to fix the zipper and were reused when the item was put back together. The nail heads were glued on and now have fallen off, leaving the spike of the nail in the loveseat. We have now emailed twice and sent pictures, asking for a phone call to rectify the situation, and they are completely silent.

What an amazing furniture store. The BEST customer service we have ever experienced. They didn't…read morehave what we wanted on the floor so they pulled out catalogs and went through them with us until we found exactly what we wanted. We also got outdoor furniture. They delivered it the SAME DAY. And it is gorgeous quality pieces. We have already purchased two more items and will be loyal customers. So impressed

Well I first bought my mattress set from there still in good condition told the manger about my…read morehusband band got a nice set for a reasonable price and the bed is constable my.dinette set beautiful and reasonable.will still buy my furniture from furniture Oulet.The staff there is so understanding and they show compassion and will work with you.I love their furniture and not all their furniture not used and I love the quality.nice reasonable good quality furniture.LoveThem