Gotta say, these folks were fantastic to us! Erica in sales was extremely patient and helpful…read more Amazing guarantee that they really do stand behind with grace. Just can't say enough good things about this store...,& I inadvertently was kind of a "pain" as a mattress customer. They were awesome- & great merchandise and selection. Nancy Anderson

I purchased a Temper Pedic mattress and tried it for a few months and slept terribly. I returned…read moreit and had to pay $500 for the return cost. The truck that came to pick it up backed into my driveway instead of just parking on the street. While backing up and attempting to avoid hitting mailboxes the driver drove the front truck tires into my neighbors yard and turned the wheels before backing up. The company said they didn't do this even though I called them immediately with pictures. They admitted the driver backed into my driveway but said they didn't do the damage and won't file an insurance claim to cover the damages to my neighbors yard. This entire nightmare will cost me about $1,000 for months of bad sleep. See photos. The positions of the mailboxes make it very difficult to back a large truck into my driveway without ending up with front tires on grass.

Phillip and his team are awesome! Keep in mind, this store is basically a store that specialises…read morein close outs, overstocks, etc., so they may not have everything in stock that you're looking for. That said, the team here is very good about helping you find what you're looking for. I purchased beds for the family as well as a recliner set for the living room. I couldn't be happier with the products! And, they worked out same day delivery! What a great group of folks as this store.... I highly recommend you check 'em out for yourself!

I don't even want to go inside because of all trash that is all around the store and parking lot…read morehow about cleaning up around your store looks nasty

This was the first time stopping by this thrift store. My…read moreMom loves going thrift shopping so we decided to stop here since we went by. Pretty good sized place, but I noticed some items not priced and I don't like going to places that you have to keep asking . We did not find anything we wanted, alot of things laying all over the place. Not much organization, a messy feel. If items were priced it was done with marker right on the item. That's another thing I don't like because they use permanent markers and the prices don't come off certain items. Not a fan. We all agreed it was not a thrift store we would go back to.

From the owner: We sell clothing, home decorations, furniture, mattress sets, kitchen utensils, books, instruments,…read moreantique items, and etc. But the prices of these items are varied from reasonable to amazing prices. We're also a family business, and have an additional business that sells strictly appliances; Nguyen's Appliances located at 1821 N T Street. Our main goal is to be able to help the community be able to get things they need for affordable prices and with good quality. Times are hard, why not give back to the community?

Mike was very helpful and knowledgeable. I love my two new chairs and they are very comfortable.read more

Bought a bed from this location and found out that it was on back order when another piece of…read morefurniture arrived. Called manager and was told that he would call me back the end of the week. He failed!!! Salesman Troy wouldn't answer his phone.

do not use false…read moreadvertising bedroom sets do not include box spring and frame even though it is in the picture. they waited until day of delivery (within one hour of the delivery window) and my husband already put down a deposit and we were told we are all set- to inform us that the box spring and bedframe were not included and proceeded to try to add it on for additional cost. that gave us no time to try to make any other arrangements. forcing us to either pay more money or have a mattress on the floor- extortion. bad business. we almost went through with our order, but ultimately-we canceled our order- after the manager herself said, "well the picture has blankets and pillows- were you expecting those those too?" this would not fly at other duty stations. military friendly area my eye. word will spread all over base how the manager spoke, what she tried to pull, and not to use this rent a center. manager needs better training in customer service and in good business practice. there is no way rent- a- center trains them to do this.

The Website needs to be fixed. The beds are horrible and everything cost more then it should. But…read moreif you need it they bring it right away and they are fast with there business.

These guys are local and stand up they have new and used furniture to fit any budget I recommend…read morethem to anyone who is looking for good products with great service

From the owner: Jims New & Used Furniture & Appliances in Pensacola. Your Local Source For New To Used Furniture…read moreAnd Appliances. Call Us For Living Room Sets, Selection Of Bunk Beds, Living Room Furniture, New Bedding Sets & More! Need To Replace A Appliance Or Two, Talk To Us Today. Call Our Trusted Team For Designing Ideas & Consultations. If You Did Not Buy It From Us, You Paid Too Much. We Offer Financing

They would NOT let us take a mattress home with us that we bought. They INSISTED it be delivered…read more They delivered a cheap hard rock of a "mattress" that was NOT the one we selected in the store, and then said no returns.

I was looking for a good but still affordable mattress and this place was great! The owner was very…read morehelpful and friendly. He helped me to find the perfect mattress! I will be coming again for sure in the future. I highly recommen this place! Thank you Matco Mattress!