Today was my first trip to Subaru Service anywhere. I chose Bowser because it was closer to my…read morehome. No appointment (my bad!) but they have Express Service. What a great experience!! - Big thanks to Mike Zuro. and Ryan S.. Mike explained the repairs and time-frame, and found a problem I'd forgotten about. This was the first time I didn't have to argue with a service department about a warranty - the Bowser staff gladly reminded ME that I was covered. How refreshing! No wonder all the folks seemed relaxed in the customer lounge (which was VERY CLEAN & comfortable). This is what good customer service looks like. I'll be back for sure! If you're in the South Hills, this is where you want to take your Subaru for service. Thank you for getting me back on the road, Mike & Ryan! Maria C.

Placed a part order on 3/22/24 for my Subaru and have received zero communication after they took…read moremy money. I've left multiple messages and emails and still nada. I've even called and left messages for Alex and zip. Now I'll have to dispute with my credit card company. Beyond annoying.

I just purchased a 2020 4 Runner from Shaun Muldoon, such a great experience. He was professional…read moreand understood what I was looking for prior to coming in with simple a phone l call. Once I got to the dealership he had a car pulled up and ready for me to test drive. During the test drive he answered all my questions I had about two different trim packages. Sometimes buying car can be a painful process but this experience was far from it! John in Finance was also knowledgeable and pulled no punches; he understood my needs and was able to walk me through what was best for me. I would recommend this dealer hands down if you are looking for a painless experience. Ask for Shaun, you can't go wrong!

Very upset and dissatisfied with my experience with this dealership!!!…read more I purchased a certified pre-owned 2020 Toyota hatchback in February 2024, and aside from the salesperson--who was the only competent and professional person I dealt with--this dealership has been an absolute disaster. Everything after the sale was frustrating, deceptive, and left me feeling completely taken advantage of. I was initially given a clear and reasonable range of potential financing rates by the salesperson. That transparency disappeared the moment I sat down with the finance manager. The best rate he offered was worse than the worst-case scenario I had already been quoted, and I was told there was no room for negotiation. Only when I said I was prepared to walk away did he suddenly "find" a lower rate, while making a comment about how he "shouldn't be doing this." That kind of behavior is not only insulting, it's blatantly manipulative and dishonest. I left that interaction with zero trust and a very bad taste in my mouth. About a week after the purchase, I noticed a plastic piece missing from the side-view mirror. I provided proof that it was missing at the time of sale, yet the dealership refused to replace it and instead tried to charge me $37 to fix their own oversight. I ended up ordering the part myself and fixing it for under $20. This isn't about the money--it's about basic decency and accountability. Refusing to replace a cheap missing part on a so-called "certified" vehicle after someone spends tens of thousands of dollars is petty and unprofessional. The most alarming issue came during my first so-called "free" inspection in December 2024. At just 29,701 miles, I was told I needed new rear brakes and was charged $800--an outrageous and unjustifiable price for rear brakes on a Corolla, especially at that mileage and with the front brakes still untouched. A year later, I took my car to a trusted family mechanic because I will never return to this dealership again, and he is convinced the rear brakes were never replaced at all. They appear to still be the original factory brakes. This dealership has shown a consistent pattern of dishonesty and lack of transparency. I genuinely feel taken advantage of and have no reason to trust anything this dealership says or does. I would strongly warn others to avoid buying a vehicle or servicing one here. My boyfriend is currently shopping for a Toyota and will absolutely be steering clear of Ken Ganley Toyota. This has easily been the worst customer experience I've had anywhere.

Got my car towed from California to Pitts, found about Bowser Hyundai on Google Maps and went there…read morefor the 22k miles maintenance + making sure all fluids were anti-freeze. The customer service was incredible! Dan went beyond my expectations and sorted out some confusion with my pre-paid maintenance plan. For sure, all my cars will be serviced at Bowser.

I just visited the dealership about 30 minutes ago to look at a kona and a tuscon. My kia lease is…read moreup in a few months. This visit was eerily similar to my last visit right b4 I bought the Kia. On both visits, I walked into the showroom, browsed around, sat in a kona, looked at another few on the lot, and during the entire experience, not one person greeted me or said one word to me. The person at the front desk, who I assume is a greeter/receptionist/whatever, never moved a muscle. I guess she was at a critical point in her pokeymon game. Anyway, I will be buying a new hyundai, but absolutely not at a bowser dealership

Dean Honda and sales rep Dan Zediker were very fair, honest and easy to deal with when my wife and…read moreI just purchased a new Honda vehicle that they needed to obtain from another dealer. Trust them to do the same for you. Ed Zehfuss

We were generally pleased in 2013 with our new Honda Odyssey purchase (although they wrecked the…read moresliding rear door and wanted to repair it just before we picked it up). we had a 10 year warranty and service was good until our warranty expired in 2023. Then literally the visit after our 60,000 mile service, they tried to have us repeat the exact hoses, belts and fluid changes at the inspection visit 6 months later. They even included a video "showing" how the fluid looked dark and required changing. They apologized and gave us a "free oil change ". Beware.

I'm a little upset that they made me waste my time driving 2 cars to the dealer for them to pretend…read moreto appraise them to just offer me auction price. I turned around and sold both trade ins on Carvana for $6k more. I ultimately decided to do business elsewhere!

Just doubling down on my last review of the service I DID NOT receive from this horrendous place. I…read moreended up taking my Jeep to a back yard mechanic. Within 4 hours, he diagnosed it, fixed every problem, and did it with kindness and respect. So he in his garage did all of it, and Chris the Service Manager, ( I use the work Manager loosely here, this guy is a clown) could not even come up with any sort of issue to start a claim with my warranty company in the 5.5 hours that my car was there. Stay away!! Find a reputable Jeep dealer, this place is a joke!

Excellent service! Friendly staff. Fred worked with me selling my Honda Civic. He was increasingly…read morehelpful and great to work with. Highly recommend. Two thumbs way up

Purchased my car on March 1st. Salesman told me my. at was in perfect condition nothing wrong with…read moreit besides a spider crack on the windshield that they said they were going to fix/replace. Took it for a test drive, everything turned out smooth and proceeded with the purchase. They told me that the service desk would call me within a week for the windshield. 1-2 Weeks go past no call from the service desk. I call no answer multiple times. About 2-3 weeks after i had purchased the vehicle the siding started to come off. Took it to my uncle who is a mechanic and said they just glued it on. All the clips were missing so they just glued it to the door. This past week I had went on vacation. Drove to South Carolina for 6 days and then Virginia for 2 days. As I got to Virginia it had started to downpour. As i was getting off the highway I heard a noise that wasn't occurring at all until then. I thought it the suitcases in the back of my car until my boyfriend told me to pull over. I pulled over and my bumper is dragging on the road hanging by a thread. Glue all over the inside of it. Again, instead of replacing the part they just slapped on some glue and called it a day. This is my first time ever purchasing a car. The most terrible experience and service I have ever received. A former employee told me that they had repainted the car on the passenger side and the back of it after i had bought the car. I looked on Carfax to see if the car had been in an accident but nothing showed nor did the dealership tell me. All they told me was that the vehicle was in perfect condition. Do not waste your money to this company. They are just a bunch of crooks and liars who do it all for the money!

Amazing service! Really paid attention to detail and helped…read moreresolve my issues. Would recommend to others!

Terry is the new Manager of this establishment. I brought my car to get fixed. It was randomly…read moreshutting down on the road and not accelerating. I paid $3,500 for the same problem to persist. I brought the car back multiple times for the service and maintenance shop to fix other things that did not cure the issue of my car shutting down. Fast forward to present day after months of bringing the car back. Chevrolet's negligence caused the actual engine to get worst, the engine was not fixed which caused the other issues. Now I can't drive my car. Terry seeing the past process refused to pay me back my $3,500 for not solving the actual issue and would not remedy the issue worsened by his company's negligence. Service personnel tried their best to be helpful. Still, take your money and business to another place that value its customers. Won't spend my money here ever again.

I had my 2020 Telluride serviced and inspected. There was a recall I was not aware of but they…read moreordered the part and just called me 2 days ago to tell me it was in and schedule another appointment to have them installed. Couldn't ask for better service. Kim Martin Curry

To Whom It May Concern, My fiance and I visited your Kia…read moredealership this morning to discuss options regarding our lease end options. During our visit, we worked with Travis Miller, who was assigned as our sales and leasing specialist. Unfortunately, our experience was very disappointing from the beginning. We did not feel welcomed, and throughout the interaction Travis rarely made eye contact, which made us feel uncomfortable and undervalued as customers. When we sought assistance in understanding our options or asked for guidance regarding affordability and qualification for incentives, Travis often responded with what felt like dismissive laughter rather than helpful explanations. Instead of feeling supported through an important financial decision, we left feeling disrespected and discouraged. He didn't display any concern for our situation, or any genuine interest in helping us find an affordable solution that met our needs. As a direct result of this experience, we chose to take our business to another dealership where the staff were more knowledgeable, attentive, and customer-focused. I would also like to bring to your attention a separate concern regarding Karen from the leasing department. I contacted her seeking a callback to discuss our options. In my voicemail I carefully provided my name and explained what information I was requesting. When Karen returned the call, she informed me that the individual she believed to be the lease holder did not know who I was and abruptly ended the conversation. More concerning, Karen then provided my private phone number to the person she mistakenly believed was associated with the lease. As a result, that individual contacted me at my workplace and confronted me about the situation. This occurred because of a clear misunderstanding and mishandling of my personal information. I was very troubled by this breach of professionalism and the unnecessary stress it created. Thank you for taking the time to review my concerns. I hope this feedback will be used to improve the experience for future customers.

I found my new mechanic! After calling numerous dealerships about a problem I was having with my…read morecar, and being told repeatedly that I wouldn't be able to bring my car in until late October or early November, I was delightfully surprised when I called Larry's. Shannon was warm and friendly, and told me I could bring my car in the same day. I went straight away and was so pleased with the amazing service I received. Thank you all for getting me in so quickly, addressing the issue and reassuring me that my car was all set. I will definitely be a repeat customer!

Larry's is the BEST. I had a potentially dangerous issue and very little flexibility because I'm…read morecaretaking... Shannon was beyond friendly and accommodating. They let me drop the car that day and get a rental from right down the street, and she said they'd try to fit it in. She called me that afternoon with the diagnosis, and by the next morning they had gotten the parts in and fixed it! They were kind, friendly, wonderful to deal with, and gave me a very fair price. I'm coming here from now on!