The best (hands down) dealership I've ever dealt with. I buy Chevy because if Thayer. I live in…read moreToledo but take my cars back there for service because they still treat you like human (who isn't necessarily a car expert). Just be as specific about your problem and they will listen you and will almost always get it right first time. Thanks your service department and reps are awesome!!!

After having been a loyal Thayer customer for years (up until this happened), when my dad died and…read moreleft me his 20 year old sports car, of course I took it to Thayer for detailing, an oil change, adjusting a rocker panel, and replacing the window motor on the passenger side. The first time I got it back, the rocker panel was not fixed (later they explained why, and that was fine). It was not properly detailed, windows not clean and the whole back of the car was never even vacuumed. My husband pointed this out to the service manager, who did not care, offer to fix it, etc. They also lost the driver's floormat (it was there when I dropped it off, but not when I picked it up). Service manager said they hang them up on the wall to clean them, then put it back in. Basically, you are SOL. Again, didn't care, very rude and condescending. So I'll be paying to replace that. Also, the driver's door panel around the handle was loose when we picked it up, my husband had to tighten the screw. That's when we noticed the over an inch long crack on the inside of the driver's door by the window. Service manager insisted they never touched that door, of course. Obviously, it appeared that someone perhaps removed that door panel to see how it went in on the passenger side and broke it putting it back together. When we brought the car back the second time, my husband pointed it out to the service manager. Nope, they never touched the door, was the only response we got. I have been in and around that car for 20 years, and there was never a crack there before it went to Thayer. So, I'll be paying to replace that, as well. Also, now the "service engine soon" light is on, so whatever they did during the process of the oil change, I'll be paying to fix that, too. So disgusted, and have never had a "service manager" treat me so poorly, both over the phone, and in person. Up until this all transpired, I would have given them a glowing review.

Moe's Body Shop does excellent work, and Brett and Laura are wonderful to work with. They have…read morerepaired two of our vehicles, and the quality of their work has been outstanding each time. Brett and Laura also went above and beyond by assisting me with an insurance claim. I highly recommend Moe's Body Shop!

Fantastic service from Brett and Laura! They do high quality work and keep insurance companies…read morehonest

On my initial call the customer service was respectful friendly, however we made an appointment for…read more2 days later he's a 24-hour shop I called at 7:30 this morning as he requested to get my address I texted once call three times no answer 10:30 a.m. came and went I still didn't receive a phone call. I finally contacted him he answered said he had an emergency and he forgot to call me and that he could get me later on that night. I was in need immediately at that time. Update, the owner texted me to explain his emergency, he didn't have to do it but he did. I understood completely, due to our conversation we reset the clock. I rescheduled with him.

Great service! Timely with all services that have been provided. Great mechanic. Very affordable.read more

This was an overwhelmingly positive experience. The staff took care of me, and were flexible enough…read moreto fix another small issue I had with a faulty brake light switch while I was in for an alignment. I visited the shop at the recommendation of a good friend, and will certainly continue to recommend it to others myself.

If you want to go somewhere you know you won't be taken advantage of, Speck Sales is the place. So…read moreoften you hear stories of people not being treated fairly by auto shops. To put it frankly, I would send my grandmother to Speck Sales which I feel is the highest level of praise possible. Every time I take a vehicle to this tire shop I see the owners working hard to serve costomers. They are between the shop and the front desk each day ensuring that things are being done right. I feel as though family operated businesses such as Speck Sales are becoming few and far between and I garuntee their prices will compete with if not beat the larger tire shops! You won't find a better place to take your vehicle!!

These guys are fabulous. They were very efficient and courteous. I needed some body work done and a…read morepaint job done to the repairs. I own a 2010 Honda Odyssey. The repairs were seamless and the paint matched perfectly. They were done, when they had quoted me. I will go back to them every time and I was very impressed with their service and work. Annette Coker.

My car looks brand new and is cleaned every time I get service done to it at Sampsel's!…read more Thank You!

Had a hitch installed at what another car place told me was a good price, with no complications or…read morehassle. Quick and friendly, I'm happy with how it went!

I live in North Carolina, and I had to find a place quickly on my way back home…read more My mechanic down here gave me a list of places that this place wasn't a part of because of some sort of "network" my mechanic is part of. I decided to go with this place anyway and I am so glad I did. Not only was he able to fix my issue on such a short notice, but Steve personally handled this. For the price: he was less than what AI was telling me other places charge within the area. I never felt like I didn't know the status of my vehicle, I never felt like I was in the dark, and I never felt like I wasn't "family". I have already recommended this place to my family up here, and a lot of friends in the area. Hands-down, Steve's is the best mechanic I've ever had the blessing to run into. Seriously, why would you go anywhere else if you're within the Toledo area? 100 out of 10.

Excellent service. Fixed a four-year issue that the dealership insisted they couldn't. Very…read morepersonable. It's a busy shop, which I assume is because of word-of-mouth referrals. Fair pricing.

I had an amazing experience with a sales team member Mr. Crawford, who provided the utmost…read moreprofessionalism and support in helping me understand everything I needed to know about the 2026 Nissan Rouge SV and ultimately did an excellent job with selling why it would be the perfect car for myself and my family. Very happy with my experience and purchase decision.

I am following up on a previous review. We needed to go back into the dealership for additional…read morehelp after purchasing our car. Once again we were amazed with the customer service. Francis and Reese went way beyond!