Naomi was amazing I don't now much about vapes but from the vague description of what I wanted she…read morewas able to get me exactly what I wanted and exceeded my expectations with great customer service!

Awesome selection of high quality e-liquids. I will be driving 20 minutes out of my way to pick up…read morea few more items. Great layout, smart staff, easy parking. 5/5

Place not open here anymore. Hole mall on one side empty. Only one thing open on this part of…read moreparking lot

They usually have the cigars and accessories that are needed. Great service when requestedread more

As soon as I walked in I was immediately greeted with a smile and a wave. We chatted for a bit…read moreabout the vape industry, juices devices and he has a vast knowledge on products. I actually learned something! They had a good selection of juices and devices which I do like to see in a shop a couple of new ones which I always like. Very relaxing environment and I like their decor on the walls. You will see in the pictures. Good vape shop I will be back.

I have been shopping at many different vape shops around the D.C., Maryland, and Virginia area for…read morethe past few years. Some are so-so and some are the cream of the crop. Cloud Tech Vapes is the latter of the two. Great customer service. Friendly staff and welcoming atmosphere! They have a wide assortment of flavors and devices to choose from and the the staff is very knowledgable of all the products. The location could not be any better too. I live on Fort Meade and they are located right accross the street from the Post! No more driving for miles and miles (and getting stuck in traffic) for great service at a great price.

What I came here for was not in stock but the experience with SS Associate, Matt, was/is ALWAYS…read moreoutstanding. If you have "puff preferences", my only suggestion is to buy 2 of what you like FIRST. Then, Open ONE. Next, replace your home-stocked puff preference AS SOON as you unseal your second product. Customers can buy a spare as "stock" just like any store can run out of stocking your preference. It's just a little smoke shop but it's BIG on 5 star customer service. I respect THAT. Find your buy/home-stock "balance" and keep that buying routine. You'll never have to wait on a shipment coming in or having to return to get what you prefer. Then take pride in giving ALL YOUR business to a local shop that works to earn every customers loyalty. I come to Smoke Shack because of the outstanding customer service that you will not find anywhere else. If they're out of stock I don't mind coming back but I plan around it and shared my method so you can too. Matt was wonderful attentive, helpful and makes excellent recommendations upon request. It's no surprise that this little shop has associates like Matt who are dedicated to a standard of excellence that is palpable. I see pride in Matts performance so each guest has a pleasant experience and he can end each day certain of it. I actually look forward to stopping by when passing through. Even if my preference is out of stock every trip is met with friendly face, swift transaction, a helpful demeanor and a very knowledgeable staff! Love this place, but don't take my word for it. Drop in, see for yourself.

Great place! They have a great selection of vape juices! Matt is always super helpful!read more

Really wide selection of products here and they even sell drinks!! Was priced normally for and not…read moreover charging for stuff, overall great service !

First of all I just got stationed to Maryland one of the very first vape shops I tried out here,…read morevery nice people made me feel welcomed. Everyone in this store knows what they are talking about if they don't they will find an answer for you. There is a lot of choice from mods disposables and many more. Will be going here from now until I leave Maryland.

Honestly it sucks vapes are always defective but employees are nice just can't ever get a good vape…read morehere.

Alright, let's be honest people. Yes you can buy your mods and juices online cheaper than most…read morebrick and mortar stores can offer you. But that's not why you go to a vape shop. You go there to meet and talk to people, try out new stuff, get some personal recommendations, and just kick back and relax a bit (unless you're on an urgent juice run). I don't really know everyone in the shop, but Kevin and Theresa are great people that don't mind just kicking back a bit and chatting with you about everything. No pressure atmosphere and they have great standards. They do their research, try things out, take feedback from customers, and apply it to their business. They don't want anything, but the best of experiences for us (customers). Have them do a coil build for you, Kevin does some great work on that stuff. TLDR - great people, great shop. Go hang out, find something you like. Have Kevin build you a very very nice coil. Enjoy yourself. Quit smoking lol.

The most knowledgeable staff of any vape shop I've visited, very helpful and friendly. The prices…read moreand selection are great.

All day everyday! Best service, a vast variety in terms of selection. And they'll never break your…read morepocket on the value of what you're getting from them! Travis and Mel are the shit!

Won't let you me into the dispensary with a valid Maryland medical marijuana patient card. You just…read morelost a customer

I always have fun when I go there Life is too short and…read moremiserable and they always been positive smily and just good ju ju energy. Highly recommend them

Store clerk followed me to the parking lot screaming and cussing. Middle of the day, lots of people…read morearound. He was aggravating and trying to incite a violent incident. screaming I wasn't gonna do anything (about his belligerent behavior) F words an obscenities about my mother all the way to my truck as I drove off deeply worried for my safety. Long blonde haired man working there. The female working back in the office within site offered no help and seemed to not want to contain the man's psychotic outburst. I had expressed my dissatisfaction and thoughts of a scam where he said I would have to pay more 150% more than the price given over the phone (40 to 100) I feel the dramatic display was in response to me calling him out for that bs. judge for yourself i dont even feel comfortable bringing my family to the Giant now for groceries.

Ok so i went to the shopping center and lucked up on this spot because i was #dashing... well a…read moreyoung lady helped me tonight. Let me try a couple of flavors and i was SOLD!!! She has a cool spirit and she went in great details to help me. I had been to 4 other shops and this would make my 5th stop. They custom make flavors so im digging it like wooo lol... i will return and i am so happy to have found this vape shop and the customer service makes you feel at home not because of the lounge couch and tv... lol Thanks guys i will be back. Olivia R.

Reviewing a gas station is something that you are not sure what to say. And I am guessing that if…read moresomeone is writing a review it usually won't be a great one. I also can't say I had the best experience. I mean I have been here so many times. And just too often needed to change credit cards to be able to use the gas pump. The enter/OK button just don't work. Anyway. Gas stations should have the minimum. This one has it. The minimum.

Employees are rude dismissive and racist , they show state of the art of top of the line customer…read moreservice to anyone of the Caucasian descent but treat basically every other race very poorly . The two people in front of me as well as myself received absolutely disgusting customer service only to watch another customer behind us receive exceptional service due to their skin color. The man who was working today 6/18/23 at 1:00PM should be fired and if he owns the establishment they have lost all of my support