Amazing care by amazing people. We will never go to another pediatric dentist. Dr. Rula truly cares…read morefor my kids & has the patience of a saint. My son has pretty severe anxiety about dental work &, unfortunately, has some pretty bad teeth so many of his visits are for fillings. Dr. Rula and her staff are so accommodating & help keep the atmosphere calm and encouraging. His last visit took way more time than it should have and Dr. Rula sacrificed her one break in the day to make sure he had the time needed to mentally prepare for what he needed to get done. He came away from his appointment feeling more confident in himself & his dentist. We love Indigo!!

Dr. Rula explained everything so thoroughly and clearly I understood everything that was going on,…read moreand although it was scary she handled things swiftly and calmly. You can tell she genuinely loves what she does and is great at it! Would recommend her for anyone! My 2 month old baby's face was so relaxed after leaving and it gave me so much relief and comfort knowing that she did her magic on him! Office is clean and beautifully decorated and she has a great knowledgeable staff. She corrected his cheek, lip and tongue tie for my son & all looks great

When my previous dental practice closed I was in need to find another dentist in the Powersville…read morearea. I usually do not search for medical care on social media but when ProGrin popped on my Facebook page I took a look. With all the positive reviews I decided to give ProGrin a try. I'm glad I did. From check in, to receiving care from Brooke and Dr. Senn it was a great experience!

We have been seeing this wonderful practice for over 20 years, even before they joined the iGrin…read moreteam. Dr. Richards and her staff take care of all three of my girls. I know she is there for a regular cleaning, orthodontics and keeping my girls' teeth healthy. I wish I could be her patient!

Worst pediatric dentist I've ever been to. No bedside manner. She acts like she can't stand kids…read more All the staff are rude and it takes forever to be seen. Removed my daughter from this practice after we had been there a few times with the dentist barely speaking 2 words to me. Everyone ive known who has went to this dentist has had problems with her fillings or restorative work. Just save yourself the headache and go to upstate pediatric dentistry! Dr.Brian Jones is truly the best & great with kids!!!!!

This is probably the worst dentist for children. Our son had what we were told were grooves in his…read moreteeth that facilitated him having a couple of cavities. The fillings would last for about 10 - 11 months and then fall out; we would call them and they would make us pay for the fillings to be replaced. The last straw was when one of our son's teeth had a filling fall out for the 3rd time; when we called they said you will have to bring him in and pay for a visit for us to look at him and then pay to have it fixed. I went there in person and asked to speak with the Dr. and was told she does not speak to parents; the lady a the desk could not get it through her thick skull why we felt they dentist should repair it for free; especially since it was the 3rd time it fell out. I spent almost 30 minutes debating it with them and they refused to budge. Since then we have taken him to another dentist and they said that the work done was so bad that he will have to have 3 teeth crowned that had had fillings applied from this dentist and that they put so much sealer on his mollars that it never set and had been damaged to the point that he now has a soft spot on one of his permanent mollars. This dentist has now caused us to have to have approximately $2,000 in additional work done to our 6 year old's mouth. This is the worst dental practice there is; do yourself a favor and find another one.

Horrible customer service. We showed up 30 minutes early as it was a new patient appointment and…read morethe doors were locked. They close between 12-1 for lunch but hadn't bothered to mention that in the 8 million reminders they sent about our 1:00 appointment. All I wanted to do was sit in the waiting room with my child (who is terrified of the dentist in the first place). They refused to make an exception to their policy even though they admitted we should have been told about the closure. The stated reason given was that somehow we could access private patient information if we were in the waiting room, which they claimed was unmonitored even though the person who was sitting at reception was actually the person who let us in. I'd like to say it was just the reception person, but I actually talked to three different staff in the course of our encounter, so the stupidity is endemic. They would rather lose a patient (and any siblings) forever than use common sense. Based on their actions, I don't think they need the business so don't give them yours!

The people in this Dentistry are so extremely nice. They make kids want to actually go to the…read moredentist not cry to have to go.

Very kind and caring. The goal is to not traumatize your child. Dr. Horton, Dr. Frye, and the staff…read moreare amazing!

Unfortunately, our first experience with IPD was due to an accident that threatened 4 of our kid's…read morebaby teeth. The whole experience (waiting room after Dr. Seuss to video monitors over every dentist chair to capture and soothe kids' attention) helped set our child at ease; the staff, including Dr. Dolan, was excellent with our child, and helped set our minds at ease. All questions were answered with patience and as much information as we wanted. Overall, an unfortunate need that was made bearable by the staff and office. Couldn't recommend IPD more.

My search for a new dentist landed on Trailhead Family Dentistry over a year ago when we relocated…read moreto the area. I've had a couple of cleanings and a crown. I think Dr Price is very competent and have no problem with his work. However, communication with the office staff is frustrating. I've gotten messages to call them, then when I return their call, they don't know why they called. I never got a call to tell me the crown was ready, then told I was called but I didn't call them back. I'll continue my search for a reliable practice.

Moving to a new town (and state) is always a challenge, as it means finding a new everything and…read moreeverybody in terms of businesses and healthcare providers. I stumbled upon Trailhead because they were in our dental care network and set up appointments for my 3 kiddos (ages 10, 8, and 5). This office is not specifically a pediatric dental office, but my kids had a great experience and the staff was very kind and good with kids. The office manager made it simple to schedule the appointments and didn't keep us waiting very long. In fact, they scheduled us at a time when 2 hygienists were working so that two could be cleaned at the same time, which was convenient for me time-wise. I was most impressed by Dr. Price, Zach, and the the rest of the staff at Trailhead. They were friendly, attentive, and patient while working with young children. The kids actually enjoyed the experience and were not at all put off or made nervous by anyone there. I will be recommending their office to friends and family in the future!

Good receptionist, helped me with paperwork. Seen promptly…read moreDentist provided thorough exam and great plan.

I have had the most horrendous experience with New Horizons, and it has gone on for months now. The…read moredoctor's office I use in Seneca gave me a referral to New Horizons Dental in Greenville, SC. I filled the paperwork out in July of 2018, and finally got an appointment for November of 2018. The day before my appointment, I received a call from New Horizons and was told that the dentist I was supposed to be seeing would not be there for my appointment, and that they were going to have to reschedule. The next available appointment was more than two months away! I complained but the person on the other line did not care. They told me my new appointment was for January 23, at 3:00 p.m. I know this because I am very careful about using my calendar on my cell phone for any appointments I have so that I do not forget. While the appointment person was still on the phone with me, I entered the particulars into my phone calendar, and then repeated it back to the woman, who agreed that I had everything correct. I also made several alerts. It's a long trip to Greenville for me, so I definitely wanted everything correct. So imagine my surprise today when I arrived, and was told that my appointment was YESTERDAY. I was extremely unhappy, and I didn't get the chance to explain WHY I knew that something was wrong, I was shut down immediately. I asked if there was an ombudsman, and the receptionist didn't know what that was. I then asked if there was a patient advocate. She didn't know what that was either (which should have told me something right there). I then asked who patients spoke to when they had an issue, and was offered a manager. I had to take that, but I knew it was a lost cause, and it was. Hospitals have patient advocates for a reason. The woman who came out looked like your typical aging junior leaguer in a 20 year old business suit, sans jacket. She most likely has worked her way through the social network system and this is the pinnacle of her career, and it pisses her off. I know her entire attitude and body language was "I don't have time for this sh*t." and that's pretty much what her words were too, without coming out and saying it. She negated the possibility that a mistake was made by her staff. She informed me, even though I did not ask her to do so, that there was no way she was going to squeeze me between two other appointments, that it wasn't fair to the other appointments to push three people into two hours, and "those people deserve their hour." Never mind that I have been waiting since last July for MY hour. Never mind that I drove an hour, all the way to Greenville, to get this appointment, and had to drive an hour back home. Never mind that I spent $20 in gas for nothing. I know what I did and I know that verified my appointment. Since they've already changed one appointment on me, my only assumption is that at some point it was changed again and the staff there at New Horizons failed to notify me of the same. The last thing she said to me was to offer to make me another appointment. I didn't even have to think about it. There is an old saying from the Navy "So goes the captain, so goes the ship." If you have a captain that is lax in his job, the ship will be lax as well. When she asked, my brain screamed "If this is the job they do in the front office, do you really want these people with their fingers in your mouth????" The answer is no, I do not, and that was the answer I gave her - no thank you. She turned away on her two inch heels and went back to whatever it is that she does, and I left to drive back to my home, with teeth that still need help. If this is the best we can expect from those who are supposedly there to take care of those who need it most, our country is in serious trouble. I couldn't in good conscience recommend that anyone use this dental office - they just aren't reliable - unless you are just so desperate that you have no other choice.

Wonderful experience from the parking lot, front office, massage chairs, friendly staff and…read moreextremely kind and knowledgable dentists! Could not recommend enough whether you live in Piedmont, Powdersville, or Easley!

Very disappointed in this business. The dentist and hygienist and physical space are great. Their…read morebilling people ruin it. You go and they give you a price and have you pay difference based on what insurance covers (normal practice). Then you get surprise bills in the mail later for same service saying you owe more money. This has now happened multiple times and for prophylactic cleans no less. Another time they quoted me for other services. I agreed to price and go ahead. Then walk out to desk and person attempts to charge me $75 more than what was quoted. After politely arguing and stress she eventually admits that she did tell me wrong and changes it back. Shady and unfortunately cannot recommend. Sad because the clinical side is great.