After being a faithful patient for 9 years, my extremely medically complicated child was denied…read moreservice b/c we missed an appt.. So, they dropped us. My child was recovering from surgery and got the flu, and I forgot to call to reschedule. We have SO much work we need to get done in her mouth and sorry, you can't come here anymore they say. Are you kidding!!!! Do these guys even have a heart! My daughter has been through hell (Diabetic, kidney disease survivor and a cancer survivor) and we were told sorry, hit the door. After going there once again for 9 years!! Who does that? Now I am struggling to find another dentist locally that takes medicaid. After explaining this over and over, they couldn't have cared less. I realized then we deserve sooooooooooo much better than this, and so do you! Do you not go here!! They don't care about your situation no matter what it is.

Poor Attitude Bad Work…read more July 2019 I arrived for my daughter's appointment. They did not have her appointment on the schedule. They worked her in. July 2019 my daughter was x-rayed. The hygienist said the x-ray looked great, no cavities. The dentist came to examine and said my daughter had 3 cavities that needed fillings but, they would wait and x-ray in another 6 months. January 2020, my daughter again had x-rays. I was again told she had 3 cavities. She was scheduled to have the 1 on the one side fixed separate from the other side. The soonest appointment they could get her in was April 2020. April 2020 COVID - appointment cancelled. End of May 2020 my daughter got in to have her filling done. Upstate said she had 1 cavity on the one side and two on the other, between her molars. The office said they had a COVID policy that all staff & parents would wear masks. The assistant entering & handing things across my daughter to the assistant was not wearing a mask, the receptionist was not wearing a mask, several adults accompanying patients were not wearing masks. The staff members not wearing masks had the masks on their chins. I reached out to the office in writing regarding their staff not following their own COVID-19 policy. I received a nasty response telling me to find another dentist. End of June 2020, I had my daughter's records transferred to another dentist. The new dentist looking at Upstate's January 2020 x-ray spotted an additional cavity that Upstate did not see. She had 2 cavities on each side between her molars, not 1 on the one side and 2 on the other. Upstate had missed a cavity. The new dentist also did a new X-ray finding that Upstate did not remove all of her cavity when doing the filling that they did last month. Part of the cavity is still visible on the x-ray at the filling. The unpleasant response I received telling me to find another pediatric dental office was a blessing in disguise.

It was the worst experience in my life! Please get a second opinion! I never known of a doctor that…read moreran out of materials for their patients! And the staff no compassion whatsoever

Excellence. Friendly, timely and all staff I encountered were professional and non-judgmental. I…read morelike that they text me reminders of appointments too! Dental care is pricey anywhere you go but I have found you get what you pay for. The end result and service always exceeds my expectations at Keowee Smiles. It's been the best dental service I have experienced.

Wonderful experience from the parking lot, front office, massage chairs, friendly staff and…read moreextremely kind and knowledgable dentists! Could not recommend enough whether you live in Piedmont, Powdersville, or Easley!

Very disappointed in this business. The dentist and hygienist and physical space are great. Their…read morebilling people ruin it. You go and they give you a price and have you pay difference based on what insurance covers (normal practice). Then you get surprise bills in the mail later for same service saying you owe more money. This has now happened multiple times and for prophylactic cleans no less. Another time they quoted me for other services. I agreed to price and go ahead. Then walk out to desk and person attempts to charge me $75 more than what was quoted. After politely arguing and stress she eventually admits that she did tell me wrong and changes it back. Shady and unfortunately cannot recommend. Sad because the clinical side is great.

Consistently kind, caring, and attentive. Wait times are short, Mary Alice has terrific bedside…read moremanner, and I've always felt my concerns were heard. I switched to this office from another local pediatric dentist and it's night and day - my kids could not be happier! I've had 2 instances of dental emergencies and the staff quickly accommodated my kids into the schedule. I can't say enough great things.

My autistic son had to have a cavity filled and Dr. Mary Alice went above and beyond to make him…read morefeel comfortable. We had to have him sedated so it had to be done at the hospital. She made it as positive of an experience as it could be. She even came in dressed like a dinosaur and brought him a Dino mask and a stuffed animal. My son actually loves going to the dentist because of Dr. Mary Alice and her staff.

I moved from California to SC so thankful I found this wonderful dentist. I took myself and family…read morethere for some years. When asked to refer a dentist I always referred Dr. Rao what a wonderful person and dentist. I now live in Florida and would drive there if my jobs insurance would allow. They take just about any insurance and Medicaid and Medicare I believe. Do you and your family and friends a favor go to a dentist with a heart and way less pain

I cannot recommend Dr. Uprichard and the entire staff enough. If I could give 1,000 stars, I would!…read moreMy daughter has been a patient here since she was three years old. This past weekend, at age 16, she suffered a terrible injury and busted her two front teeth while working out. As any parent knows, this is a crisis, especially for a teenage girl. Exceptional Weekend Support: I called the office on a Sunday, completely stressed, and they immediately provided guidance, walking me through exactly what needed to be done over the weekend. That immediate, compassionate support meant everything. Unbelievable Accommodation: I was able to bring her in early on a Monday morning (today). I believe they accommodated us when they might have otherwise been off work, which speaks volumes about their dedication. Compassionate and Professional Care: From the moment we walked in, the entire staff was AMAZING. They showed incredible empathy, understanding how devastating this situation is for a 16-year-old girl needing to attend school. They were kind, professional, and went truly ABOVE and BEYOND to help us. I mean the entire staff! From the individual who took my frantic Sunday call, to the front desk when we walked in, to everyone who assisted with her care--every single person was outstanding. Dr. Uprichard and the entire team: THANK YOU SO MUCH! We are so incredibly grateful for your swift, kind, and excellent care. We appreciate you all more than words can say!

This is a great dentistry, however, they denied me and my daughter at our appointment for us not…read morewilling to wear a mask. This is discrimination. It was not specified on their emails or front door either.

Going to the dentist is one thing but once you welcome kids to your family, you have to go to these…read morespecialized dentists for your young ones. It wasn't like that for me when I was growing up in Tokyo. You went where your parents went. But times have changed I suppose - you take your kids to these fancy places now, or at least in the States you do. So as you can imagine, these kid-friendly-dentists are trained to "cheer up" and take away the "scare factor" of getting your teeth looked at - and Crockett does it well. In fact, my 5 year old already had a cavity! Thanks G-mama for all those snacks and ice cream pops ( well, we take a good blame as well.....doh!..... they don't call me Mr. Snack for no reason ) Anyway, he took it well and didn't shed a tear ... they even pulled the tooth out and he was like, "you gonna take out more, and let me see it, o'tay" .... time to brush son.

We have four deaf children. Dr. Crockett knows sign language so this is the only place for our…read morekids. They love having a dentist who can communicate with them. She also happens to be a terrific dentist who provides great care. The environment is kid friendly and my 12 yr old just had a cavity filled. He was amazed that it didn't hurt.

Dr Burton and his staff are so awesome!! I have been coming here for years because of the customer…read moreservice from everyone- Appts ALWAYS on time- no waiting from Stephanie the fantastic hygenist- No unneccesary costs - no problem with insurance filing and this week when I broke a tooth and was petrified...I got right in and Dr Burton was done in 22 minutes with no anesthesia. I love my teeth and wouldn't trust these babies to just anyone.

I have been getting my teeth cleaned and worked on for over 10 years by Dr. Burton and his Staff…read more Dr. Burton provides excellent service and honest feedback, and his Staff is experienced, knowledgeable and always very friendly. Recommend anyone new to the area to give them a try!