I had terrible experience with this company. I ordered a North Face vest online through Amazon for…read morea gift. The vest ended up being too small so I called to ask about exchanging the vest and I was forwarded to the manager immediately. I had told him my situation and he told me that they were all sold out of that vest because it was a promo. I completely understood that because I have worked in retail before. What really made me mad was that he then told me that there was no way for him to pay for my return shipping which I find ridiculous. I now have to pay them for an item that I didn't want. On top of that the manager rudely told me that there was nothing more he could do and had to go on with his day and then hung up on me. That is TERRIBLE customer service. I will never be associating with this company again.

Best late night pizza service in Scottsdale/Tempe. Pizza is always hot, I've ordered from them a…read morelot and can't say I've had even one bad experience

I'll admit it, I don't know anything about kayaks. Know who does? Joe. Joe knows kayaks. (Bo knows…read morebaseball and football.) I guess he should, because Joe runs the Adirondack Kayak Warehouse (with his father I believe?). He knows all the models, he knows their features, he knows their prices, he knows what colors he has them in, and he knows what I need. Which, as someone who knows nothing about kayaks and plans to kayak a few times every summer on a very calm lake, is a more affordable option that will float, and has a cupholder. The floating isn't even that important, I just need a spot for my beverage. Our large purchase of kayaks, paddles, straps, and more may not have been that cheap (Joe and I have differing ideas of deals), but Joe was friendly and knowledgable throughout the process, and him and his guys helped us strap them into the back of a pickup so we could get to our destination without leaving a kayak on the road. Basically, if you need a kayak, anything from the baseline model that floats to tandem kayaks or badass streamlined things that rip through the water and are needed for serious trips, this place has you covered.

Very abrupt on the phone. Tells me I need to come and see kayaks that he doesn't even have in…read morestock. Not up to make a sale at ALL.

I recently purchased an ebike for my niece who lives in Mayfield. Ed helped her with all her needs…read more He accessorized the bike, took time to maker her comfortable with its controls and charging and answered all her questions. I found him knowledgeable, kind and honest. His pricing is also reasonable. I would recommend him highly.

Amazing service, super-knowledgeable. Ed was thorough, friendly, AND had a great playlist. Thanks…read morefor coming to the rescue and saving our bike trip. Highly recommend.

Great prices for a business recently changing the focus of their business. He is building things…read moreregularly and is very friendly and knowledgeable.

Brought in a very nice "big" deer hide (140 LBS dressed) and only got 4 dollars for it. Hardly…read moreworth the effort of selling it compared to the price of deerskin gloves. I dont mind someone making a profit but come on now.

I had a great experience on Friday I met Brandon Bills at tmobile I was there w my mom and he…read morehelped us out to get mom her phone . He is a great person I enjoyed talking w him and sharing stories , it was like we needed it , we can't forget also Leo (the sales guy) god bless you. Brandon thanks again for your help

BEWARE- LUCKY WE ARE ALIVE We had just picked up our boat…read morefrom Alpin Haus in Amsterdam where it was for repair to both engines and propeller as well as winterizing and summering. After such a HUGE repair they didnt test it in the water before giving it back to us. A clean out port "failed" (they cant explain how or why but just know that its "my fault" as the boat owner for not checking it better, their stories change so much I cant keep up ) causing water to shoot into the boat engine gallons per minute sinking both engines and the back end. I WAS WITH JUST MY TWO SMALL CHILDREN and was sure our boat was going to sink. We had to call 911 and be rescued. When the engines stopped, the water stopped shooting in so fast and we were able to hand pump and use bilge enough to stop sinking until rescue came. Now besides the traumatic experience we also have burned seats from there flairs, two destroyed engines and tons of damage to the clean out port area. Now Alpin Haus has zero accountability and denies that their men could have anything to do with it sinking immediately after picking it up from them. THEY DID NOT PUT THE CLEAN OUT PORT IN PROPERLY. I spoke to Ron Craig (3rd highest guy) about it to try to resolve it and he kicked me and my small children out of Alpin Haus and told me to get a lawyer. I went above him and sent a message to the president and owner asking them to call me to discuss what happened. Looks like the owner won't get involved at all and president Andy Heck won't call me but wrote an email to to say he backs up his men and also refuses to answer any of my questions just repeats they are not responsible because I should have checked better. Alpin Haus negligence and lack of accountability has me so worried they are going to cause something similar for another family and the outcome might not be as good as ours. BEWARE AND SAVE YOUR FAMILY from the headache or worse.

This is such a welcoming place. We went in "just to look" and ended up getting a bow for my wife…read more They set it up for her and helped her sight it in on the standard range. The indoor 3D range is pretty cool too, it's Huge! Their mascots Cooper and Tuck are super friendly dogs and know the range rules. I ended up getting a bow myself the week after and now we have an outdoor range in our yard. Totally hooked on the sport because of The Archery Den.

A refreshing retail experience with this owner operated business. I stopped into this full service…read morearchery shop with 3 indoor ranges to purchase a new site. The owner helped me select a new site,installed it on the spot, then walked me over to the indoor range and assisted me in sighting in my bow! Try getting that type of service at a big box store where you may have to drop your bow off for several days to get serviced. Then were is the service after the sale if the archery pro is not working? This will never be the case at the archery den because the archery pro and shop owner is always on site as long as the doors are open... I will definitely be back to use the indoor range and future purchase for my bow...