Too expensive, staff kicked me out for looking, don't recommend going, support Real Madrid instead.read more

This review is purely for an online order through website connected to this store…read more At the time of writing this review, I've had 9 customer service interactions that have not resulted in my issue being resolved. I have sent photo documentation, which I've also included below, to this company indicating that I ordered a PSG blue home stadium Messi jersey and was instead, incorrectly sent a PSG black third stadium Messi jersey. Despite how clearly I have documented this, and despite trying to address this by their customer service email process (customer.services@store.psg.fr) and by their customer service phone number, I have not yet been sent, nor has anyone offered to immediately send my correct item - the item I paid for. I have conveyed all of this by email to customer service reps, Pat, Charlie, Jesse, and Lane and by phone call to customer service rep Nella. I have asked 4 times to speak with a manager and have been told that managers are inaccessible if you call and ask to speak to one - that the only way to contact one is through the same main customer service email address I indicated above. Nella even indicated that she could lose her job by contacting a manager directly to assist a customer. I was also told that, even though the email customer service process seems to be resulting in confusion because multiple customer service reps are involved and end up asking for the same information repeatedly, there is no way for me to email the requested information directly to the customer service rep I'm speaking on the phone with. As a customer, who received an incorrect item, (and as someone living in the year of 2021 where technology has advanced us far past simple email and phone call - where we can actually have access to BOTH and at the same time!) the process seems purposefully designed to create a circular form of communication that does not have the PSG store company take accountability when an error is made. Their concern, as a company, should be rectifying their mistake, which they very clearly made. However, given their most recent response to me, it seems their bigger concern is getting the incorrect item back, as that's what they are requiring of me first before they send me the item I ordered and paid for. And, on top of that, nothing in the options they've given me takes accountability and compensates me for their company's messing up of my order. I would like the item I paid for shipped to me immediately because what has occurred at this point is I have paid for an item, their company has my money for that item, and they have not sent what I ordered. That's theft. I am also asking for the 5th time, to be contacted by a manager. Given this company's current approach with addressing this with me, I WOULD NOT RECOMMEND THAT ANYONE PURCHASE ANYTHING FROM THE ONLINE STORE.

Had a large selection of items. Two stories of merchandise. Very friendly. Don't wait for another…read morestore the prices are the same even though the location it top end.

This Adidas store is quite a nice, large, cool store towards the end of the Champs Elysee, at the…read moreother end to the world famous Arc de Triuphm, the Champs Elysee is a world famous, high-end street in Paris so neither this, nor Adidas need any introduction with Adidas being a world famous, sports brand. This is quite a large branch and a nice store, they had a great range of Adidas merchandise including some sportswear including football shirts from Adidas teams such as Real Madrid and Manchester United. There were some nice, cool Adidas gear as well, some I have not seen in the UK. Sadly, the vibe was ruined a little as it just seemed to be filled with tourists rather than genuine shoppers, but still it was nice to see a great range of women's football shirts as well as mens. Most of the best stuff, including so much men's clothing seem to had moved downstairs, but still the rest of it didn't seem to be accessible,as sadly the lift wasn't working, which was a shame. The staff seemed okay, but just okay and nothing more than that sadly and didn't stand out. Most of the products I looked at seemed rather expensive, with barely any sales on which was a shame. Overall, this is a nice store to take a browse in while in the area but sadly hasn't done enough to earn anything over a three star rating.

One of the nicest sneaker/sports stores I've ever seen. They have multiple stores, which are…read moreadjacent to each other. Everything was neat and there was not a thing of place and the staff was visible. However, I would say their price poi's were a bit on the higher end and didn't see any deals to encourage customers to spend . I wanted to crack out their ASICS-- did not see anything that I couldn't get back home in the states, so I did not get a bring. Nonetheless, I was very impressed with the store.

STAY AWAY: Useless delivery service... they failed to provide correct address number (I had to call…read moreUPS myself), they charged me 20 EUR for a delivery their website said would cost 8 EUR, and the package is arriving more than 10 days after it was ordered, and I have also had to spend a lot of time and energy order to correct the mess.

Centrally located. My friend forgot her shoes in America when we arrived we needed to get her shoes…read morebecause she was walking around a cold Paris in sandals. We did our research and happened upon this place which was a ten minute uber ride from the 18th arrondissement.

This is the second Aigle that I visited while in France. This was twice the size of the one in…read moreProvence and it included A children's section as well as rain boots, both men and women's rainwear. It is located in Saint-Germain area In Paris. If you're looking for great rain gear, I'd recommend this store . The quality of the rain gear is great.

I've had a really poor experience with their Customer Services team in Paris and can't seem to get…read moreto the right place to leave feedback to make this better for others. I have tried to leave feedback on Facebook and I haven't been able to. I have also not received any resolution on my attempts to contact them via Facebook and Instagram, if anything, it's caused more frustration. I hope that this review will help other customers. I also hope that Aigle will listen to their customers, as this has not happened in my interactions with them. I had faulty boots and for 7 months, emailed their Customer Services team in Paris. I emailed Stephanie Malevaut and Angélique Neisson-Cochery and only Stephanie responded saying that she would issue me a refund. 7 months later and after several long distance calls and messages to their team on Social Media and no refund. They asked for my bank details though I told them that I was not comfortable emailing this information to them. Stephanie could not be flexible, as I called several times with my bank details as a solution and they would not process the refund because they needed me to specifically email them with this information. I also reminded them of the Sales of Goods act, as I originally purchased the boots in Canada and no response. I've reached out to Gravity Pope in Vancouver where I purchased the boots and as an update, they have kindly answered back saying they would help. I also called long distance to Aigle's Customer Services line several times in Paris and they were not able to provide someone to escalate my situation. I asked to see if there was someone else that I could speak to and they said no. I asked to see who their Directors are and they said this information is confidential. What else is a customer to do? I am sincerely wishing that you improve your customer service.

I was in dire need of a comfortable pair of shoes and walked in to the Nike store…read more I was not sure if anyone on the sales team spoke English. I was pleased to find a young man who spoke fluently, and had a helpful spirit also. He recommended a style of shoe and searched for my size. He was so professional and friendly. I know that I will probably never need a pair of shoes in Paris again. But if I did I would definitely come back to this shop.

Worst service I've ever experienced anywhere. They have 10 shoppers and 35 people working and NOT…read moreONE WANTS TO HELP US. We were literally begging for help to buy customized shoes and clothes and they refused us service because they close in 25 minutes. They were turning people away from exiting the elevators because they closed shortly. Um, if your not closed yet, your not closed! No one wants to work. Won't be giving my $$$ to Nike. Horrible representation for a flagship store.

Since ZERO stars in not an option I'm forced to give it a one star. I'm an avid sneaker collector…read moreand traveler, I always try to visit the top rated sneaker shops in each city I visit. Well let me tell you, I was highly disappointed in Opium. For starters the store was more of a hang out for some French chumps than a retail business, the inventory was slim to none. They have some heat behind the counter on display but of course they are not for sale (didn't really care much about them not being for sale, as I already have all the pairs they were showcasing). The staff was not very helpful AT ALL and when I tried to engage them regarding a story I had heard about the shop they weren't really interested. If you're traveling and thinking of stopping by here, don't waste your time. Wish my review could have been better, but my experience left a lot to be desired.

Opium doesn't have a huge selection but the selection that they do have is incredible. Alone with…read morerare, hard to find and crazy limited stuff they have a case in the back with old Jordans. Like Original J's in great shape that are behind plexiglass like the pieces of art that they are. It's a small shop that you can walk by and not even notice you missed. Unless you go inside you don't know what you are missing.