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    Opium

    3.2 (5 reviews)
    PriceySports Wear
    Closed 11:00 am - 7:30 pm

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    4 years ago

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    16 years ago

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    Boutique Paris Saint-Germain - Always a line to enter

    Boutique Paris Saint-Germain

    2.7(26 reviews)
    3.1 kmAvenue Montaigne/Faubourg St-Honoré, 8ème
    €€€

    Too expensive, staff kicked me out for looking, don't recommend going, support Real Madrid instead.read more

    This review is purely for an online order through website connected to this store…read more At the time of writing this review, I've had 9 customer service interactions that have not resulted in my issue being resolved. I have sent photo documentation, which I've also included below, to this company indicating that I ordered a PSG blue home stadium Messi jersey and was instead, incorrectly sent a PSG black third stadium Messi jersey. Despite how clearly I have documented this, and despite trying to address this by their customer service email process (customer.services@store.psg.fr) and by their customer service phone number, I have not yet been sent, nor has anyone offered to immediately send my correct item - the item I paid for. I have conveyed all of this by email to customer service reps, Pat, Charlie, Jesse, and Lane and by phone call to customer service rep Nella. I have asked 4 times to speak with a manager and have been told that managers are inaccessible if you call and ask to speak to one - that the only way to contact one is through the same main customer service email address I indicated above. Nella even indicated that she could lose her job by contacting a manager directly to assist a customer. I was also told that, even though the email customer service process seems to be resulting in confusion because multiple customer service reps are involved and end up asking for the same information repeatedly, there is no way for me to email the requested information directly to the customer service rep I'm speaking on the phone with. As a customer, who received an incorrect item, (and as someone living in the year of 2021 where technology has advanced us far past simple email and phone call - where we can actually have access to BOTH and at the same time!) the process seems purposefully designed to create a circular form of communication that does not have the PSG store company take accountability when an error is made. Their concern, as a company, should be rectifying their mistake, which they very clearly made. However, given their most recent response to me, it seems their bigger concern is getting the incorrect item back, as that's what they are requiring of me first before they send me the item I ordered and paid for. And, on top of that, nothing in the options they've given me takes accountability and compensates me for their company's messing up of my order. I would like the item I paid for shipped to me immediately because what has occurred at this point is I have paid for an item, their company has my money for that item, and they have not sent what I ordered. That's theft. I am also asking for the 5th time, to be contacted by a manager. Given this company's current approach with addressing this with me, I WOULD NOT RECOMMEND THAT ANYONE PURCHASE ANYTHING FROM THE ONLINE STORE.

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    Boutique Paris Saint-Germain - Das Innere des Paris Saint-German Stores

    Das Innere des Paris Saint-German Stores

    Boutique Paris Saint-Germain
    Boutique Paris Saint-Germain

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    Adidas Store

    Adidas Store

    3.3(14 reviews)
    3.0 kmAvenue Montaigne/Faubourg St-Honoré, 8ème
    €€€

    Had a large selection of items. Two stories of merchandise. Very friendly. Don't wait for another…read morestore the prices are the same even though the location it top end.

    This Adidas store is quite a nice, large, cool store towards the end of the Champs Elysee, at the…read moreother end to the world famous Arc de Triuphm, the Champs Elysee is a world famous, high-end street in Paris so neither this, nor Adidas need any introduction with Adidas being a world famous, sports brand. This is quite a large branch and a nice store, they had a great range of Adidas merchandise including some sportswear including football shirts from Adidas teams such as Real Madrid and Manchester United. There were some nice, cool Adidas gear as well, some I have not seen in the UK. Sadly, the vibe was ruined a little as it just seemed to be filled with tourists rather than genuine shoppers, but still it was nice to see a great range of women's football shirts as well as mens. Most of the best stuff, including so much men's clothing seem to had moved downstairs, but still the rest of it didn't seem to be accessible,as sadly the lift wasn't working, which was a shame. The staff seemed okay, but just okay and nothing more than that sadly and didn't stand out. Most of the products I looked at seemed rather expensive, with barely any sales on which was a shame. Overall, this is a nice store to take a browse in while in the area but sadly hasn't done enough to earn anything over a three star rating.

    Photos
    Adidas Store - Adidas magasin sport champs elysees

    Adidas magasin sport champs elysees

    Adidas Store - Adidas Champs elysées magasin sport

    Adidas Champs elysées magasin sport

    Adidas Store

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    Opium - sportswear - Updated May 2026

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