My retainer on the bottom teeth came unglued while skiing at Steven's Pass, far from my dental…read moreoffice. And the orthodontist I was using in Vancouver retired. I made a call and the JFO office team was very accommodating. The repair was professional and every step of the procedure was clearly explained. They have top notch equipment in this office. They took photos and x-rays of my mouth and smile. I highly recommend this office!

Our family loves this office. They're so kind and friendly here. Dr. Jones is warm and…read moreapproachable. He took his time to explain my daughters unique challenges and his game plan for her mouth, making sure all of my questions were answered before we moved forward with treatment. I would say the defining characteristic of this clinic is hospitality. There's a fun playroom with Nintendo for waiting. Great for siblings in tow! Mini fridge full of complimentary beverages, warm chocolate chip cookies, bucket of complimentary lip balm and wax for appliances. They have a darling 2 sink teeth brushing nook in case your kiddo forgot. They also give t shirts to new patients. If you wear your JFO shirt to your appointment, you can enter to win a monthly drawing. I love that sign in is done via touch screen. They make every effort to make the frequent checkups as comfortable as possible. Can not recommend this place enough.

I will start off by mentioning that the parking situation is terrible…read more I'm not used to so many different staff members working on my teeth. It was an odd experience for me. I now wish I would have stuck with my regular dentist in Everett. I was wanting an office that was closer to home. What really made me mad was when I got my bill. They put me with a dentist who apparently wasn't in network. They failed to mention who I would be seeing and that I would be charged for my x-rays (over $1000.00) due to the fact she wasn't in network. There was a doctor in network that I could have seen, but the staff members DID NOT mention that this was an option. What a costly mistake for me. I had no idea what I was getting into. My brother had recommended them. No thanks! Sandi C SNOHOMISH COUNTY

Rude front desk staff. Don't even made eye contact during the check in. I just wanted to leave…read moreright then. Overall staff have a feel of being inexperienced. Too many mistakes. First time i had an x-ray the lady pointed the machine at my eye!! And was wondering why it didn't work. What? My latest x-ray the lady didn't even gave me the protective vest. Again, what!? If they're making these "small" mistakes, what else are they getting wrong... this will be my last visit to either Snoho. or Marysville Modern Dentistry.

What can I say about Bourne Orthodontics except WOW!! The staff and Dr. Bourne are the greatest! I…read morejust mentioned to him I was getting surgery and when I arrived home from the Hospital a plant and a get well card showed up to my home! This is just a small example of how much this guy really cares about his clients. The only warning I can give you is he's a perfectionist and will make your teeth look better than you ever imagined! I highly recommend this orthodontist over any other in this area by far!!

Dr. Bourne has followed my daughter for about the past two years. He came recommended by our…read morepediatric dentist and we were so glad to have found him! He and his whole office are so friendly and you can tell that they all really care about their patients. He listens to all of the concerns and then helps to create a treatment plan that addresses all of them the best he can. He has a staff person who goes over the treatment plan and all associated costs so there are no surprises at the end. I would highly recommend Bourne Orthodontics to all of my friends!

Completely disappointed. Would like to warn all other potential patients to stay away…read more I made an appointment to have my son seen to get a quote to get his braces off and into a retainer. The person who scheduled my appointment was well versed in my circumstances. She said I had to have him seen in person for an accurate quote. Our appointment was several weeks out. I took off work (no pay) and drove 40+ minutes to their Smokey Point location. On appointment day, the girl tried to take a pano of my son's teeth. I declined "no thanks, we're here for a quote to get braces off and into a retainer." There is no need for excessive radiation to get a quote for removal. When we got into the room with "Mel" I informed her of my situation. We moved in and out of state twice in two years for my work and I had unknowingly exhausted our ortho benefits between two offices that my son had been transferred through so, we needed braces off and into a retainer. I explained we were here for a quote and that I had already gotten three other quotes, but due to financial situation, things were tight and I was trying to make the best decision. She said she would let the orthodontist know. The orthodontist came in and I started to explained why we were there. She cut me off right away. She said she was thinking I had a billing question. I told her no, I was trying to make conversation and explain how we got to this point. She didn't let me finished. She wasn't interested and she didn't care. I was so disheartened and shocked by the terrible customer service experience. I already feel awful enough to unknowingly have exhausted our ortho benefits and needed to take braces off. She completely ignored why we were there. She proceed to tell "Mel" how long treatment would be needed for and how it would just be for some aesthetic purposes. Super perplexed, I again informed that we have no money for treatment and were there for a quote to remove braces and get into a retainer. She left the room. I waited patiently for the quote. "Mel" explained we wouldn't be getting one because the orthodontist recommended another 9 months of treatment. Baffled, I starred at her... I was so confused. I reviewed for the one thousandth time we have no money and were scheduled for an appointment to get a quote to remove braces. I explained I took time off work and drove 40 minutes for a quote. She went and checked in with orthodontist and came back and said she still couldn't give me a quote for the reason we were there. She said her clinical practice managers were all in training and they would get back to me. She very very condescending about how frustrated I was. Never heard back from anyone. For unprofessionalism, terrible customer service, condescending, horrible team communication, and strong distrust, they get a one star. If possible, I'd give a negative star for the time off work no pay and wasted gas.

I took my daughter there for the first time for her first exam and they were PHENOMENAL. everyone…read morewe interacted with were so kind and took the time to explain. We never felt rushed and we felt cared for. Best dental experience EVER.

Yeah tried to tried to like the guy. Excellent facility. Whatever he does well almost is gold, I…read moreknew he was going to get me on that cap in the rear. Got me welcome. Now this front tooth I paid for that one three times now the originals lasted for a while. They didn't like concrete too much. The one that was on there is better than what I got now. He had to chip that one off that I liked just to find out cuz those chunk of titanium holding my face together didn't ask me before. Okay that's fine. You just let me what the bill was that you made up. You know what he said. Did you know you had a titanium strip underneath your tooth sir? I'm pretty sure I didn't need to know please send me the bill. Have a nice day. I smile on the way out for an interior product. Pat yourself on the back will you. I asked his outfit. They looked at that tooth in the back 6 weeks ago. Now they want to make a big production out of grinding off a little bit dude. I fixed it 120, wet and dry. I'm just looking for a new dentist you owe me for that front tooth. That's the way I see it. You can grind out the back one without a day's stay.

Wow! What a difference a dental office makes when your cared for from the moment you walk in till…read morethe moment you leave. I am so happy I listened to all who referred me here! Aimee- she is a total rockstar! She is fast, efficient, knowledgeable & fun! All the things you want in a dental hygienist! The receptionist Heather has been a pleasure to speak with on the phone, setting up my appointment, helping with insurance and going over expenses was such an ease! And Dr. Dickinson handle me and my case so professionally. I especially loved how down to earth and relatable he is! I felt very comfortable in the chair and can't wait to continue my treatments here from now on! (Yes, I just said I cannot wait to go back to the DENTIST)

I just got my semi-annual teeth cleaning today. Dr. Amy and Lilly were very accommodating today…read more My wife and I have been trusting our oral care to the team at DDS for the past 8-years. Dr. Mike is also very friendly and competent. I will continue to trust this team with my dental hygiene. They are also offering many new services like an appliance that will allow you to throw your CPAP machine away. I did. These appliances work very well for controlling sleep Apnea. I highly recommend these appliances

I cannot thank Dr. Cho and his team enough! I had a very traumatic fall busting open my chin,…read morecompletely shattering a tooth, and fracturing two others. After getting stitches at urgent care, Dr. Cho and two of his team members got me in after hours to begin the repair process. He was able to remove one tooth and put in some cadaver bones, and shave the other two down. They were able to order me a temporary tooth until I'm able to get a full transplant matching my tooth color. He also was able to get me an additional appointment within 36 hours for the crowns needed on my other teeth. Addressing my injury aside, Dr. Cho was a calming and gentle presence in a very traumatic time. He worked with my husband and I on insurance and billing, answered all our questions and talked us through the process. We are extremely thankful!

Took almost 6 months to have a Claim finalized only to find out I may not receive the entire amount…read morethe insurance company paid them. The receptionist told me the insurance company overpaid the amount and that they would have to figure how much I would be credited to my credit card. I had over $3500 worth of work done only to be told they were expecting the insurance to only pay about $400. The dentist is great but their billing department is totally incompetent.

I have been seen twice here recently, once for a wisdom tooth evaluation and once for a wisdom…read moretooth extraction surgery. I worked with the Smiles staff the first visit and then with Dr Steven Doyle the second. During my evaluation I felt well taken care of, attended to, and everyone, especially the receptionists, were going beyond their line of duty to make sure I was doing well. During my surgery appointment, the staff was incredible, they were so supportive and genuinely cared about me. Not to mention Dr Doyle, who sat with me for as long as I wanted to with my X-rays and explained everything he was going to do and answered all my questions. Not only did he care for me before and during my surgery, but included his personal number in my post op paperwork and has texted with me on multiple occasions about my recovery and what is normal vs abnormal over a week after the fact. I was incredibly happy with my care there, and I am TERRIFIED of dental work so that is huge... thanks Dr Doyle!

Best dentist hands down!!! My entire family comes here and…read morewe feel like family. Everyone is so kind and welcoming. A must for your family.

All Smiles Dentistry is a great place for getting my dental needs taken care of…read more The staff is very friendly and knowledgeable. Highly recommend this place.