Ordered a 8x6 foot shed, over the phone from Bourne Buildings. I rang them because their website is so antiquated that it does not contain prices. Because I was in a rush I placed the order over the phone there and then, thinking I would be dealing with a trustworthy, reputable firm.
Having laid the concrete base to that size, when it arrived I found that it was actually 5'9"x7'9" - exactly 3 inches short in both measurements.
When I discussed this with them, I was told, initially that the discrepancy was because sheds were marketed in imperial, but wood comes in metric (that doesn't explain why it was exactly 3 inches short in both dimensions!), and I quote, that "I had made incorrect assumptions about this" - I ordered a 8'x6' shed, nothing else assumed! I was finally told that if I wasn't happy they would come and take it back, after I'd had to put the thing up, of course.
The only good thing I can say about this transaction was that the delivery chaps were nice and helpful.
All in all, I would not recommend buying a £500 shed from them, god forbid anything more expensive. This situation could have been resolved so easily but their resolute refusal to take any responsibility left a nasty bad taste. If you're thinking about buying from them then spare yourself, don't bother! read more
