The woman who owns this store is unpleasant, condescending, and insulting. She treated me like some sort of tweaker shoplifter, maybe because I stopped in after an unexpected 36-hour shift (think essential worker, we do get naps) and then I made the mistake of trying to get a recommendation about which bottle of booze to bring to a dinner party (I had to eat anyway before crashing out). Instead of being helpful like a normal, professional liquor store worker, this woman was dismissive and patronizing, barely able to bring herself to give me advice. In fact, I turned to google for guidance instead.
Not only that, but I got the impression that she took some sort of perverse enjoyment from treating me so terribly, rolling her eyes, providing useless half-answers, and trying to embarrass me in front of one of her regulars by making thinly veiled comments about me to him (the old hint, hint, nudge, nudge).
If she had a shred of empathy or kindness and was concerned that I was acting weird, she could have asked why I seemed so frazzled and then I could have explained that I had a horror-filled shift - but instead she treated me like a pariah, I guess assuming my fatigue and anxiety meant I was on drugs, or something.
If this woman wasn't the owner, no sensible business proprietor would employ her, because nobody else would tolerate such disagreeable, bad-tempered behavior towards their customers. It appears there are customers she simply doesn't like, for whatever narrow-minded, illogical reasons, and that she freely lashes out at these unsuspecting, "unacceptable" people. I should have left without buying anything but I was late for the dinner, hungry, tired, and this is the only liquor store along the way.
The kicker is that I actually went back to this store several months later, having spaced out about my previous experience until I got up to the cash register and saw the owner's face. She must have recognized me too, but this time I was not stressed out after a horrific work shift during which I had witnessed traumatic deaths. Again, I should have walked out but I was heading to the same friends' house for dinner, they cook, I bring the drinks, and it is the closest liquor store. It wasn't until I arrived at my friends' house that I realized she had deliberately "misunderstood" me and sold me two bottles of the wrong item even though I had clearly requested a different item. Technically, that's fraud!
Anyway, at dinner I started to tell my friends about the crazy behavior of the woman cashier at Bourne Bridge Liquors (and that's when they told me she was actually the owner). To my surprise, my friends had several stories of their own about how the owner had been quite nasty to them as well, derisive and barely civil, totally unprovoked. These friends (a couple) are salt of the earth people - everybody likes them - they are generous, considerate, responsible, with four amazing, successful kids, but (they think) that the liquor store owner treated my (girl) friend like an idiot and my (boy) friend like a slimy predator, possibly because they did not meet the owner's "standards." My (girl) friend is blessed by youthful genes and looks rather young, so they guess that the owner made certain assumptions about their relationship. They ended up shopping at Bourne Bridge Liquors 2-3 times, each time given malice and hassles instead of customer service, and thus haven't returned since, even though, once again, it's the closest liquor store to their house.
I usually don't call out people in this way, but the owner of Bourne Bridge Liquors is so vile, so hateful, that I have to speak out. I want to warn everybody about how biased, hostile, and mean this woman is, and how it suggests that she acts this way, at least partly, as a way to entertain herself. She seems to enjoy degrading and insulting people; maybe it helps her feel better about herself?
But especially during these crazy, uncertain times, the world really needs more love and compassion, NOT more hostility and scorn. I'm sure Bourne Bridge Liquors has their regular customers and that a lot of tourists stop there, since it's right on the way to the Cape, but anybody in the know will avoid this store like the plague, because who would want to deliberately support and spend money at such a negative, disrespectful business?
I will never shop there again and neither will my two friends; wish I could give it ZERO stars. The owner of Bourne Bridge Liquors definitely gets ZERO stars but I do hope she can get some kind of help, or at least find a less malevolent hobby.
DO NOT SHOP AT BOURNE BRIDGE LIQUORS. read more