Very poor customer service. I never heard back after submitting an online form a month in advance…read more I also tried calling and leaving a voicemail but never got a call back. It looks like they have time to write multi-paragraph responses to reviews/feedback but not enough time to copy and paste an email response or call back when they are fully booked.

This was the 3rd company I've rented a bounce house from and it was the BEST! Competitive prices,…read moreprompt delivery, clean equipment, and the best entertainment! Blake is a balloon master! He easily tied unique creative balloons for 25 kids. Dogs, cats, hats, swords, even a Thor hammer! I would recommend their service to anyone looking for a fun and professional rental company!

Our kids, ages 3 and 6, have had nothing but amazing experiences here. My wife and I have noticed…read moreon many different occasions just how involved and attentive the coaches are with the students in their classes and with others who are there for open gym. We have been very impressed by how the coaches know the kids by name and give them a warm welcome every time they come through the doors. The staff working behind the counter have also been amazing and consistently offer up the best customer service. The top-notch staff and coaches make our every visit great.

Super fun place, very clean, and the staff are so energetic and helpful! Highly recommend for…read morechildren and adults!

5+ STARS FOR ALWAYS BOUNCIN'! What an awesome company! We rented a bounce house for a birthday…read moreparty and couldn't recommend this business enough. They provided information quickly, were professional and friendly. The rates are reasonable and competitive with other party rental companies in the area. They completely set up, clean, break down and take away the bounce house for your allotted time. They also send out text messages alerting you 30 minutes prior to their arrival times which is a great courtesy. I had requested the earliest delivery time because of the start time of our party and Erica made it happen without any problem. The staff that came for set up and break down were super friendly and respectful of our property. Highly recommend this business and would use them again without a doubt!

Wow! What a great shop! I picked up the plates, napkins, cups, and a few other items from the store…read morefor my daughter's fourth birthday. They had an amazing selection and such beautiful, curated items. There were themes for any occasion. We went with a princess and castle theme, but there were beautiful options we considered such as flowers, fairies, and so much more that my daughter loved. I also saw some really fun mushroom and fishing themed items I'll consider for my husband's birthday. Great gifts, too. Oh and the assortment of balloons and the balloon arches that I saw the store were amazing as well.

The owner, Haley, had my order delivered a day off of the requested date for a bridal shower this…read moreweekend. When the order arrived there was no courtesy for the mishap at all. The interaction with the delivery person was unprofessional as she put down another employees work on my garland in front of several people present... it was very awkward and lacked customer service. Also, my balloons were the wrong colors after consulting with Haley twice to confirm the design. No credit has been offered for any inconvenience and I do not recommend.

We rented the bounce house/ slide combo this last Saturday and we were very impressed with all…read morelevels of service. We rented it for our daughters 4th birthday party and all of the children enjoyed it the whole day. They couldn't get enough. The owners brought it out, set it up and then came back later in the day and took it down and packed it up. They were very friendly and explained all aspects of the rental at all stages so that we knew exactly what to expect and all safety procedures. The bounce house itself was perfect for all ages at the party. They all had a blast!! Thank you Spokane Bounce for helping make our daughters birthday amazing. I would recommend anyone to use Spokane Bounce if they are looking to rent a bounce house.

They show the area of delivery to Mead but yet they want to charge $35 to take it here in Mead. She…read moresaid Spokane county not city limits Mead is in Spokane county. Very displeased I will be canceling my reservation if I can't find another place. Every other place is reserved but them and I wonder why.

We rented the Spokane Party Bus for my daughter's sweet 16 party with her friends. I did a treasure…read morehunt at 3 different locations and they were so friendly and accommodating. We realized we needed additional time and they made it happen. The kids had a blast!!!

Best Xmas light tour. We are still saying it was the best part of Christmas. We will be back every…read moreyear!! MClaxton and family.

To anyone considering wedding coordination/planning - look no further!! We cannot emphasize how…read moreamazing Sam and her team were for our wedding. We truly could not have had the day flow so smoothly without her. We hired her as a day-of wedding coordinator, but we really felt she went above and beyond the "day-of" title. Leading up to the wedding, she went out of her way to reach out to vendors and start a clear line of communciation with everyone. She made us feel supported throughout the entire process - no question was too small or silly for her and she thought of every little detail. We trusted her opinions completely in our decision-making because it was evident that she was experienced and knowledgeable about wedding planning. She is also extremely responsive and consistently will text back within minutes. The day before the wedding, she coordinated our rehearsal and it was such a relief to have someone with obvious wedding experience walking us through the steps of the ceremony. She was patient and clear with all our family members questions and coordinated all communication and needs with the venue. On the day of the wedding, my husband and I found ourselves saying "thank goodness we have Sam" multiple times. She thought of every small detail throughout the day and was ALWAYS available to us. There are many MANY examples of how she made our day run smoothly, but I will list just a few here. She thought to build a small moment of time alone after our ceremony with snacks and drinks waiting for us so we could fully enjoy and soak in the moment. She also focused on making sure me and my husband were eating and drinking water throughout the day, and even magically appeared on the dance floor with water (and straws) for us! At one point on the dance floor, I got tired of my heels and sat to take them off - Sam was immediately at my side to take my shoes and put them in our hotel room for later so I didn't lose track of them. She also was protective of us and our experience throughout the day and wasn't afraid to speak up for us if anything came up (or in our experience, gently usher guests away if we weren't able to eat because we had so many guests wanting to greet us!) Sam really made our day so much lighter by fielding any and all questions from family and friends so that we could just enjoy the day. She also coordinated our vendor team and advocated for them and made sure that they all knew the plan for the day. Her involvement allowed me and my husband to focus on experiencing the day and spending time with our loved ones. Her team also did a wonderful job with setup of our decor and everything looked gorgeous. Overall, our wedding day went better than we could have ever imagined and we credit so much of that to Sam and her team! We would absolutely 100% hire her again and highly highly recommend her to any couple planning a wedding!

Perfect venue with great scenery and great owners. Would recommend for a wedding or any event.read more

We were blessed to have Shay be a driver/DJ/photographer/security for my daughter's Sweet 16th…read morebirthday. The level of professionalism is UNMATCHED. My daughter and her friends are still finding little ways to say how amazing and impactful this party bus was on such an important evening. THANK YOU and will be using again for Tour of Lights this holiday season!! 1000000000/10!! Definitely recommending

We used this company for my sisters bachelorette and it was the best night ever. Shay was wonderful…read more& so fun. We had such a great time, communication with Shay (our driver) was super easy & smooth. If we are ever back in the area we will be booking with this company for any fun night out.