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Boulder Valley Center For Dermatology

2.0 (3 reviews)
Closed • Closed
Updated a few days ago

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Dermatology Specialists - Brighton - The Dermatology Specialists team

Dermatology Specialists - Brighton

2.3(12 reviews)
2.1 mi

Customer service is trash. The ladies are always rude, talk with attitude, cut you off and rarely…read moredo they listen to what you're trying to tell them. I had an appointment in August 2024 and they messed up where to send my prescription..twice. Instead of taking ownership of how they did not send the prescription to the right location or get the right information, from the insurance company, to the correct pharmacy; they blamed it on the pharmacy. It's January 2025 and I still haven't received my prescription. Looking for a new dermatologist and highly don't recommend these people because of the lack of care their representatives show.

I had an appointment with Dr. Kathleen Engeln at this clinic, and after waiting over a month, I was…read moremet with complete disappointment. Dr. Engeln seemed rushed, bothered by my presence, and acted like she had more important things to do. Her responses were so short and dismissive that I felt uncomfortable even asking her any questions. I don't know if she hates her job or if she's dealing with personal issues that she's bringing to work, but she definitely shouldn't be in a profession that requires caring for people. She spent only three minutes with me, didn't address my concerns, and left me feeling like an inconvenience. I left the clinic with a terrible feeling, and I will never, ever come back. I certainly wouldn't want to see this woman again with her bad attitude, let alone have her be responsible for my care. Dont come here! Find somewhere else to go. Belive me the 3.5 was earned for a reason. I gotta say that the front desk was a nice and the medical assistant was nice but that doesnt justify the Doctors nasty attitute.

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Dermatology Specialists - Brighton - The DS provider team (minus two!)

The DS provider team (minus two!)

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Dr Arelis Burgos, MD

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Skinwise Dermatology Clinic

Skinwise Dermatology Clinic

3.0(24 reviews)
12.8 mi

I was referred to Dr. Zhu by my trusted primary care physician, but my experience at this office…read morewas nothing short of awful. The level of care was appalling, and I am still deeply upset by what I went through. To start, I was one of the first patients of the day, and the waiting area was empty. Yet, when I was finally called back, the staff member called out the wrong name--twice--while looking directly at me with an annoyed expression. It was an unprofessional and uncomfortable start to the visit. Once I was in the exam room, I was handed the smallest gown imaginable, leaving me barely covered and extremely uncomfortable. When Dr. Zhu entered, she was alone and immediately launched into nonstop personal questions while rolling me around for the initial check-up. I barely had a chance to speak, and the entire exam felt rushed and dismissive. Then, the worst part--while I was turned on my side, exposed, the door suddenly opened without a knock or warning, and the same staff member who had checked me in walked right in. She stood there as if this was completely normal, neither acknowledging the intrusion nor apologizing for not giving me any notice. I was mortified. There was zero regard for my privacy or comfort. The experience continued to decline when it came to my test results. Over a week later, I received an automated email from LabCorp late on a Friday night, stating that my results were in. When Monday came, I waited all day for a call from the doctor--nothing. I finally left a message around 1 PM, and by 4 PM, with still no response, I called again. This time, a random male staff member gave me my biopsy results over the phone. Midway through telling me that one of the biopsy sites was pre-cancerous melanoma, he put me on hold--only to come back and casually inform me that I needed to come back in two months for a follow-up. To this day, I never received a follow-up call from Dr. Zhu herself. No explanation, no reassurance--nothing. And to top it off, I am now stuck paying an outrageous bill for the subpar, careless treatment I received. Her prices are overinflated for the lack of professionalism and quality of care provided. I have never felt so violated, disregarded, and uncomfortable in a medical setting. This experience was not only unprofessional but completely unacceptable. I will never return to this office and will continue sharing my experience to warn others. If this review can prevent even one person from enduring what I did, then it was worth writing.

Dr Zhu is the worst doctor I have ever been treated by. She does not listen. She only wants to…read morehear herself talk. She is condescending and a bully. She completely dismissed what my primary care physician told me and felt the need to say she is a doctor too and not just a Dermatologist. I would never see her again.

NextCare Urgent Care, Thornton - Waiting area

NextCare Urgent Care, Thornton

2.4(35 reviews)
12.8 mi

Hi ! My name is Randy ,…read moreI set an appointment with urgent care and they were so nice and welcoming ... it was so comforting that NextCare was amazing !!!!! The staff was irreplaceable!! I would highly recommend this office in Broomfield .. The medical assistant that triaged me was the main attraction of the whole visit !! She was more than supportive and Flawless in her profession .. "Kristina" Thankyou so much for your passion in helping people, Your a beautiful soul They are 5 star Thankyou !!! Randy -

I wish 1/2 stars were a thing because while this visit wasn't bad, I also wouldn't really recommend…read morethis place. My son spiked a fever out of nowhere, dry cough, red patchy throat. We have Kaiser and generally I'd take him to children's urgent care off Hwy 7 but ever since the remodel they seem to be coding everyone as ER and that co-pay is a lot higher. I looked up Kaiser urgent care and this is way closer than an actual Kaiser for anyone in the North area in the evening. First of all, there is no triage, it's so weird. You walk in and the person at the front desk tells you to scan a QR code and fill the stuff out. No "what are you being seen for, no vitals taken." It would be less rude to just not have that person sitting up front TBH. Anyway, the person wasn't rude - the way it's set up is. I filled the forms out and we were taken back by someone, idk she didn't really say her name or title. She weighed my son and asked about meds. Odd the intake form didn't ask me about meds for him but wanted my name 52 times. We were taken to a room, someone came in, didn't ask any questions or examine my son, and did a strep test and then told us there were 4 people in front of us. On one hand, I appreciate taking my suspicion of strep seriously... on the other, you should probably actually examine him? Like, what? We waited about 1/2 hour - not crazy for urgent care - and then a nurse came in and asked if he had diarrhea. No hi, no checking a patient name. In fact, he wasn't given a wrist band at all nor any other way to identify who he was. We said no and then she said she had the wrong room and left. What if he did, ironically, have diarrhea? Would she assume he was the other patient? A about 10 minutes later the same nurse came back, asked about symptoms and looked at his throat. No other exam. She did not check lymph nodes, his ears, ask about headaches, check his temperature again. She asked if he had a runny nose or a cough. Told us the strep test was negative, did not say anything about sending it to the lab, said she thought maybe it was still bacterial and ordered antibiotics. Mind you, there are a thousand signs all over this place about not overprescribing antibiotics which made this kinda ironic. She spent, maybe, 4 minutes with him. She asked minimal questions. After she wrote the script we just kind of assumed that was it and left. No follow up, no discharge papers or even an "ok, good to go". You just kinda assume it's done and walk out? So weird. In conclusion, if you aren't actually worried about something and want a quick in and out strep/covid/flu test it's probably faster than most and apparently you can also make an appointment. If you actually want to be examined or are worried about something more serious... don't go here. Also, someone came in with what clearly looked like a broken ankle and they let them check in before telling them there was no X-ray machine AND the company they use wasn't open until the next day.

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NextCare Urgent Care, Thornton
NextCare Urgent Care, Thornton
NextCare Urgent Care, Thornton

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Boulder Valley Center For Dermatology - skincare - Updated May 2026

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