Was seen quickly both times I've been to the emergency room. The staff were great in the ER and…read morewhen I was admitted.

I needed the ER after a nasty accidental cut. My clumsy vision impaired fault. I had done something…read moresimilar a few years ago and ride to heal it on my own. It took a month to close the finger wound which was not a good outcome of my poor choice. This winter I had a worse but similar insult to the same finger so I did go to the ER and their efficient care of the finger allowed it to heal properly. This time we made the same choice for a smaller ct on a different finger and it has healed extremely well. From the moment I arrived, bloody hand wrapped , I was treated efficiently and politely, from register g window to assessment to treatment. Clerical staff and medical staff are well trained. On 1 visit, I actually needed an MD but the most recent used a PA who did a fine job. The various techs who were used to clean the wounds as well as remove stitches later were also efficient and accurate at task. I am lucky to have this fairly near by, though not as close as when BCH had the facility right in town. Back then it was a much shorter distance for my family, especially when transporting one of my children. But progress requires more and different space and with this facility accessible to a few highways it is better for the greater community that has moved to the suburbs of Boulder. Since I have good insurance and have used this facility in the past. They can process my emergencies quite quickly. There were other patients in line too, some with far greater injuries so appropriate that they were taken even more quickly and were served by the discs. Broken ribs from bicycle incidents have been other cases with priority both times. Such a Boulder situation so be careful out there!

I was unsure on how to rate this because I have been going to the BMC since I was born. Dr fries is…read moreamazing, saw him for 18yrs and then after Dr. seigfried who is by far the BEST Dr I have ever seen! Been too her for the last 12 yrs with out complaint! She has taken care of me and my family since then. Dr Seigfried's nurse Kristine is by far the best in the building! She and dr seigfried are genuine, kind, gentle and treat you like family. The reason I am putting this some what poor review is because of a recent encounter with the family practice department reception desk. Specifically Gwen, my husband needed an rx picked up and I was told to pick up at foothills location. Well by the time I arrived and realized it was supposed to be broadway it was 4:45. I had asked the receptionist Julie if she wouldn't mind calling the broadway location to let them know I'm on my way but to leave it downstairs to be picked up at urgent care. Well the phones were turned off as if the facility was closed... Julie the very nice and helpful receptionist at foothills was very unhappy that she even could not get through on the phones so she went in the back and figured out how to get through. When she did finally reach someone she was told that wasn't an option and that I would have to pick it up the following day. The thing is my husband was in need of this medication and could not wait until tmrw. Julie was very frustrated and handed the phone to me and I discussed the importance to Gwen over and over again. She ended up asking for advice from someone still in the office. She returned with "I can do this just this one time but in the future this will not happen!" I understand this but it was not my fault I was told the wrong location and it was not my fault that she turned the phones off at a quarter till 5! Absolutely unprofessional to turn the phones off to a dept that is supposed to be open until 5PM!!!!! I tried to call on my way to check and it kept circulating prompts! I am very very disappointed and very unhappy with this situation. If I had never been to the BMC I would have given 1 star.

Since my review both my daughter's and husband's Dr's have left BMC, you would have to ask why…read morethey are all leaving. My husband called to get a new PCP and they said sorry we don't have any available for you! He's been with them for 20years! So now he is left with finding another PCP, he found his old one at UC Health in Denver. I left meself and found a Direct Primary Care Physician, she is brilliant and I can contact her whenever I want or get a prescription filled the same day, all for 1 cost. BMC is atrocious the way they treat patients and loyalty.

I sent my 18 year-old twins in for an annual exam and they didn't give them the meningicoccal…read morevaccine you need to go to college, so I made a nurse's appointment for today to have the vaccine given. After sitting there for 15 min, I was told we had to wait for a provider to put the order in but our doctor wasn't here today so they were trying to get another provider to put it in. I am so frustrated.

The ER at BCH is a very valuable asset to Boulder. It is the only hospital in the city though no…read morelonger in the heart of the city as it was decades ago. It's on the east suburb area so in afternoon traffic of workers going home from Boulder, the drive can be slow. In a clear emergency, call an ambulance as they are most efficient here. I had a small household emergency involving a box cutter and a finger which has never happened to me in all the decades I have used one frequently and I clearly needed treatment. We arrived out there, were processed quickly and then waited. There were many people in with viral illnesses and they asked the few of us with small injuries to take seats further from the seats of those clearly infectious. They also offered free masks to all. None of those sick seemed interested but the injured all took and used one. We were called in reasonably soon and waited for a doc in a treatment room that was well equipped. He arrived after a short wait and went about the business of assessing the injury and started work. Yes it certainly needed stitches and he did some pretty fancy ones to secure the end of my finger for good healing and seal the "leaks." We waited a longer time for the medical assistant to clean up and wrap the wound. But we got out in time for me to get home in time to at least catch the last part of a Zoom meeting I had scheduled that afternoon.

Due to problems at a more local to Golden CO surgical center where my wife was originally…read morescheduled, she had to go to Louisville, Centura/Avista Adventist Hospital. It was an outpatient surgery but, not without some risk. Anytime you're under anesthesia there's risk, right? The surgery started two hours late due to some delays there, so I didn't pick her up till about 8pm, the place was a ghost town. But they'd been given my cell # to text and I was kept posted on her status the whole time, and I got a call from her surgeon telling me she's fine, there were some minor complications (oh boy, here we go...) but she's in recovery, come get her. He was terrific and as he promised, we were given his cell number and he told me if you even THINK there's a problem over the weekend, call me! Wow. The nurse in the recovery area was fantastic. She and my wife had become fast friends and I almost had to interrupt their conversations to encourage her to move the process along, please? It was a long drive home in the dark on an unfamiliar two lane road back to Golden. In summary, an experience like this kind of restores your faith in humanity. And I was thinking, these people survived Covid, survived a huge fire nearby just a few weeks previously, and they just keep doing the best they can for their patients with such heart and kindness. Fantastic.

We came to update our yearly mammogram. We are dressed to do imaging, no need to change into gown…read more We were seen expeditiously, nurse helped mee position myself to get best imaging possible of breasts. It is clean, quick and took us probably 15 min. I've done this in past and it would take lengthy amounts of time, with waiting room full of women, but none of it occurred this time around. Thank goodness!

The entire staff at the Centura Breast imaging at Avista is amazing! The whole staff is so…read morewonderful, caring and amazingly efficient. They make it as easy as possible to feel comfortable and relaxed during procedures there. Thank you, thank you for all that you do! I can honestly say that it was a great experience from start to finish and you are all most appreciated. Cheers and stay well during these difficult times.

Uh - it's a sad review. I have been to this hospital, several times…read more My last ED visit they kept trying to d/c me and my husband was insisted something was wrong and they needed to do add'l testing. If it wasn't for him, I could've died. After testing was done, they figured out what was wrong and they're incapable of intubating me. And, Flight for Life needed to transport me that same day, hospital is incapable of dealing with urgency of my care. My last two ED visits were so annoying! I've been admitted, multiple times and duration of my stay, I've always been released, prior than anticipated. One nurse was unable to get an IV into my vein correctly. It was bleeding out onto the floor, then tried to leave mee, while I'm bleeding all over the floor. My husband said, you need to fix the IV, my wife is bleeding all over the floor! You can't just leave her like that!! At my last hospitalization, I was assaulted by one of the RNs! She had the audacity, to tell me, I'm not entitled to break through pain meds! I told her, look lady, I've been on these meds for decades! I have fairly extensive knowledge of my meds, my illnesses and I know, what I'm talking about! The scary part, she didn't have basic knowledge meds. Plus, dealing with her, made myself exhausted! She fought with me, instead of checking and speaking with my physician and/or physician on-duty! Plus, it was recommended, I was in receipt of antibiotics, through IV, due to secondary infection. The physician ordered it, as soon, as it was decided, I would be discharged early, to go home. I was getting ready to leave, here comes that RN, insistently, made attempts to give it to me, it was the same antibiotics, same dosage, twice! I warned her that I've already, received such antibiotics and she didn't want to listen to me, I adamantly refused! Now, if, I was not in full state of mind, this nurse would've over drugged me! I have an immunosuppressed system, my liver was already failing, my GFR# continues upwards & at that time, we're unaware, my liver is diseased. We were diagnosed with cirrhosis, I returned to my specialist and she corrected me, stating it was diseased, not failed. I've got already complicated, rare kidney disease, stage III, diagnosed in 1999. I continue to go to this hospital because it's about 3 mi away from our home and by the time I need to get medical attention, this is the closest medical facility from our home. Everything else it's about 10 mi or more away from our home. The rooms are single occupancy and food is very good for hospital food. However, I suffered a stroke, fell down a flight of stairs, broke a few ribs and suffered a seizure before the EMTs got mee into the ambulance and they suggested we go to Good Sam's instead. So, they took mee to Good Sam's for hospitalization, in the ICU, because they're capable of treating me, instead of returning back to Avista.

The worst hospital I have ever had the displeasure of visiting. With the exception of the initial…read moreER nurse, everyone else was horrible. The winner is Angie, the administrative registry nurse. She went out of her way to make our experience miserable. I guess being a graveyard shift nurse is no fun and she can find nothing better to do than to make everyone else's life as miserable as hers. You can tell she takes pleasure in demeaning, belittling, and humiliating her patients and their families.

Like an octopus this billion dollar corporation just keeps taking over smaller practices all over…read moreBoulder. That being sad you would think they would have a way of dealing with small mistakes on their part. I was given a routine vaccination at my yearly appointment. Then the bills started. This is a vaccination that all parties agree is covered by Medicare and my insurance but BCH refuses to submit the claim wasting hours of my time. They're only response has been to point me to their legal documents.

I had a terrible experience and would not even in a dire situation, consider returning to this…read morehospital. I am not able to go into details, but I was severely traumatized by my visit there due to the lack of compassion, exhibited by staff. My safety was put in jeopardy by the decisions made by the staff that day, Specifically the nurses and physician. I felt bullied and judged and to them It seemed perfectly normal to treat their patients that way. They banded together and ganged up on me with what seemed to be to try to intimidate me. They succeeded as when I left there. I was traumatized,, vulnerable and afraid.

The laboratory here is the worst. I recommend you go somewhere else! The door got slammed on my…read moreface as I was heading in and they always have mistakes and lack common sense. How does a laboratory not know their own information or misplace someone's blood orders? So outrageous.

Excellent hospital with excellent care for the individual. They are efficient and careful with care.read more

Through Cornerstone 'Dr' Daniel Possley 'operated' on my lower spine July 2020, repaired nothing…read morebut did damage to nerves that caused serious neuropathy through my leg and foot. I sat down with him a week after surgery and he said the severe tingling in my foot immediately after surgery was 'normal' for this type of surgery. At the time he had an obnoxious nurse who became very busy blocking contact with Possley at the Cornerstone office. I have just discovered his location and will be seeking serious attention to the loss suffered at his hands.

We were out of town this last summer and my daughter had a very bad cold. She's pretty young so we…read morewere a little bit worried about it, especially because we were visiting some family in the area and didn't want to get anyone sick. When I finally realized that I needed to go to urgent care with her, a quick Google search landed me at AFC urgent care Boulder. The women up front were very kind and helpful, and my daughter was seen within 20 minutes of arrival. The doctor was professional, kind, mild mannered, and easy to talk to. We opted to give her a variety of different test to ensure she didn't have anything serious, and it turned out just fine. We have pretty mainstream insurance and I paid $60 upfront and $60 later on. This seemed reasonable due to the nature of the visit. It turns out she didn't need any medicine, but we had lots of peace of mind going to visit our family, knowing that we were gonna be a-ok.

The doctor was very rushed didn't listen and didn't explain and didn't answer my questions very…read morewell. Plus, they never sent me the electronic Communications. They said they would. I had to return and get a printed out paper copy then they delayed sending the prescription in for hours.

My little guy had his tonsils and adenoids out and ear tubes put in this morning. This was a…read morewonderful experience from the second we walked in the door. The wait area is cozy with a tv (playing cartoons for the little folks), and a kuerig. The staff was friendly and helpful. The nurses were the best! Letting our little guy pick out his gown and coming equipped with a basket of goodies to occupy his time while the drugs started working. They answered all of our questions (as did the anesthesiologist) and allowed us to stay with our son until he was sedate in the procedure room. As soon as he was awake, they came to get us. A 3 year old coming out of anesthesia is not pleasant, but nurses Sherrill and Jami were on it, armed with popcycles, applesauce, and juice. Not once did they get flustered as our little sweetie screamed and fought, pulling at his iv and completely inconsolable. There was an issue in another surgery and we would never have known, had we not heard the alarms, because everyone was calm and cool and 100% professional. I have to say, I was a tiny bit apprehensive with a surgery for my child, not at a hospital, but this was a wonderful experience! This staff was top notch!