I don't get why this place is not consistently 4-starred. Ingredients are fresh, seasoning just right, service friendly, decor pleasant. Yes, not fancy. The "order at the door, get a number, deliver to your table" flow is not exactly waiter-service. But you're not here for the upscale services, you are here for the no-frill not complicated meal. I always walked away happy and thought I will come back again. read more

** UPDATE** 12/15/24 My last review was over 10 years ago and it wasn't good. My Dad eats the salads here often so I was hungry and thought I'd give Boudin another try. MISTAKE. Popped in today (Sunday) around 3:15pm. There were a few people sitting in the dining room but not many which I expected since it was well after the lunch rush. What I did notice were all the empty tables that had dirty dishes on them. Strike one. I stood in line to place my order and not a single employee acknowledged me. Strike two. Finally I gave up and used the kiosk instead and moved over to the pick up location. What a chaotic mess. There were two employees in the prep area, a manager who looked like she'd rather be anywhere else than at work and two runners. The manager on duty seemed unorganized and not attentive to her customers at all. There was a woman ahead of me who clearly had been waiting for her to-go order for an usual amount of time. She finally asked the manager about her order and was asked if she had soup and two sandwiches. She answered yes and the manager said "cool" and walked away. One of the runners came over, looked in a bag that was sitting in the counter, added a sandwich that was sitting on the counter and handed the waiting customer the bad. At that point the customer grabbed the bad, mumbled something and quickly left. She was obviously and rightfully irritated. Strike three. My order was 1/2 a sandwich and a cup of soup. I literally waited over 15 minutes for something that should have taken 5 since no orders came out before mine and there was no one after me. My order was finally bagged and handed to me to bank home I went. Here's what I ordered: 1/2 CHICKEN SALAD SANDWICH - total disappointment. The ingredients include chicken, red grapes, green onion, and slivered almonds. There was maybe 1/4 of a cup of chicken salad with not a single red grape or almond in sight. The bread was dry and very small. CLAM CHOWDER - HORRIBLE! Just as bad as it was 10 years ago. Super fishy and unpleasant. I love clam chowder but this continues to be the worst and after 2 bites I tossed it. Why can't this place get it together? Good customer experience starts with a manager who takes pride in their job and genially likes their job. I got the feeling that wasn't the case here and it shows in every aspect of my experience. I will not be returning. read more

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Browsed online before we headed over and placed a large online order to bring home. When we got to the store 7 of the 10 items we ordered were out of stock. They offered substitutions some were lower value than what I had ordered. It's just a pet peeve of mine offering things for takeout that aren't available then waiting until the customer arrives to let them know instead of texting, emailing, or calling and giving an option to cancel the order. The bread itself though is excellent, I'm just bummed we didn't get to try everything we wanted and we were just passing through. read more

No bueno. It was a minor inconvenience that they didn't get my order right the first time. And the food at Boudin restaurants is usually consistent and yummy. However, if I have to stop eating lunch before finishing it because the restaurant ran out of water, it's definitely not ideal. And then when I brought it to the attention of the male Latino manager today, my experience got worse. He told me that I could purchase a bottle water. That's not meeting expectations and reasonableness. Fortunately, the other workers were reasonably friendly. read more

Food was great! Milkshakes were the bomb. Daniel was so helpful & nice. I forgot I had points until he reminded me. I'll be back!

I ordered a 1/2 and 1/2 with turkey havarti and clam chowder. I ordered the sandwich with no tomato, just "turkey, cheese, lettuce, and extra mayo." I don't understand how an order can get screwed up so catastrophically. They added an egg, bacon, no havarti but Swiss. When I looked the sandwich doesn't even have turkey on it. When I asked at the front what this was, they told me that's how it came! They also entered my name as Mad instead of Matt. Which I was, by the time I left with the wrong order. read more

3.5 Stars. This location is in the shopping center with Tomatina Restaurant, BevMo, Sprouts Market, etc. Quiet location. Nice simple decor. Customer service is friendly and polite. Their sandwiches, pizzas, and soups, especially their clam chowder in sourdough bowls, are good. read more

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Food was terrific, but the service can use improvement on all levels. Staff had trouble converting my mobile order to a "dine here" order, there were at least four booths with no patrons , just left over dishes from prior guests. The coffee urn was nearly empty and yielded cold coffee, and it took nearly 20 min for my order of clam chowder and fries on the side to make it to my table. read more

I have to give this place 4 stars because it really hit the spot! I haven't had boudin in years but was randomly craving it. I convinced my bf to go and we were pleasantly surprised that both the taste and value were decent. I like that you can get a half and half meal to try multiple things and the half sandwich is pretty big. It was $13 something for the meal which felt fair. Of course we knew it wouldn't be anything on par with a nice local deli, but the bread was tasty, and all of the ingredients were fresh. The sandwich is definitely not generous with the meat and other ingredients so it tastes heavy on the bread, but I was ok with that since I love sourdough. All of the ingredients in the Mac were tasty too, although there wasn't much short rib and one of the pieces was completely fat. As long as you are aware that this is mid quality food, on par with Panera, boudin is a solid option. It satisfied my craving. I also liked that we ordered online, it was ready fast, and you just grab your bag and go. No need to speak to anyone for those days when you don't want to be perceived. read more

Boudin SF - Short Rib Mac & Cheese The Italiano - Bakeries Near Me - San Jose, California

Boudin's sourdough pizza is the best!! No other place in the South Bay serves it like they do, I will come here over and over just for that. Service is also very friendly, and the inside is very clean and spacious. I have no idea why this is rated so low. read more

There was a misunderstanding with my order but thankfully an employee by the name of Alexis was able to correct and get my order out in a timely manner. Great customer service and great food. Highly recommend! read more

ERIC was so respectful and professional. We came during a dinner rush time and he conducted himself with kindness not rushing us he multitasked everyone at the register while making sure everybody got what they needed. read more

The salads are still the same portions and the price about the same pre-pandemic. They're freshly made from what observed. The pizzas are delicious too! The restaurant is open and clean. Takeout is good and the food is well packed. Parking is great. read more

My friends and I had a great dinner at Boudin this past Wednesday. From the moment we walked in, an employee named Erick made the experience even better. He greeted us with a smile and was incredibly helpful and professional as he took our orders. ​I ordered a turkey and cheddar melt with chips, while my friends got a chicken club sandwich and a sourdough pizza. Erick made sure our food was exactly what we wanted and even suggested the seasonal brownie, which was delicious. He was so attentive and genuinely friendly that he made our whole night more enjoyable. read more

Love me some good sour dough! Was in Nor Cal so stopped by Boudin's and got a me a grilled cheese because were out of the Brie and fig jam sandwich.Perhaps because I opted for a salad vs tomato soup, the sandwich just didn't hit the spot. However my friend got the Turkey with cranberry sauce and loved it. Also got 2 cookies (chocolate chip and snickerdoodle) and both were so yummy! Bonus: the store does carry cute shapes breads - a fish and turtle. Make for a fun souvenir. read more

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How you going to run out of chowder? You're main Photography on your marketing is chowder and bread... And when I ordered a lb sourdough the guy looked unsure, and confirmed they had one more round left Pathetic supply management. It's Saturday night. No excuse to run out of your staples. The staff is super nice. They're the only reason I have it 2 starts instead of 1. The lady in front of me drove out of her way for chowder and I came here for bread. If they ran out of sourdough loafs I would have been livid. read more

I prefer the west gate location over all the other local ones, everyone here is so helpful and nice and they make sure you are happy with your order and experience. One of the workers there named Alan is just amazing . He makes me want to go back to this location every single time . He goes above and beyond every time and I honestly never leave reviews for places but he stands out so much in a good way that I felt it was necessary to give him acknowledgment. The blossom hill location is also very good .. the staff and the restaurant come in a close 2nd place . Places these days don't care about customer service or just good services in general but I can honestly say that boudin seems to still care about their service. read more

Shawna helped me with the order. The crab melt was amazing. Lots of crab and did not taste greasy. Shawna was very courteous, helpful and patient. The team members were very courteous and kind. Great service Will come back. read more

This is a decent option for a healthy meal, snack and drinks. I had a business meeting here and appreciated that we were the only ones here. I had a soup that was decent and a brownie which probably offset the healthiness of the soup. The sugar monster needs to be fed! read more

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Solid sandwiches and salads. Fresh bread baked daily. Good customer service. A healthy nearby lunch option.

Went to boudin as I had a sore throat and was craving some yummy tomato soup, I think boudin has yummy soup here even though it is definitely on the pricier side. I got the soup which came with croutons and Parmesan cheese on the side and was very yummy, I enjoyed every bite! We also got a side of potato wedges which was yummy to dip into the soup which also came with some bread and whipped butter. Overall enjoyable but pricey! read more

Boudin SF - Tomato soup - Bakeries Near Me - San Jose, California

I ordered with Uber. Food was fine but parts of my order was not in the bag. Was really disappointed because I've order this way several times and it was perfect. read more

Today I was on a hunt for some cute heart/valentines treats in SJ! After seeing online that Boudin has some heart shaped bread I wanted to see if I could pick some up! I went to the fremont location the other night but they sold out of them that day. This time at this location I had better luck, there was no line and they had a few right behind the counter when I walked in. I already had lunch so all I picked up was the heart bread. Super cute! Can't wait to try it. I always enjoy Boudin bread, I usually get their bread bowls too. The employee was nice and they wrapped it up pretty in a clear plastic bag with a cute bow! It came out to $8, which seemed reasonable for the amount of bread you get. read more

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Met up with my cousin for lunch and got the clam chowder on a bread bowl. Service was quick and we beat the lunch crowd. Clam chowder was hot, creamy and delicious. The sourdough bread soaked in the creaminess. Staff cleared our plates and table quickly for the next customers. read more

Boudin SF - Clam chowder in a bread bowl - Bakeries Near Me - San Jose, California

I fell in love with Boudin when I first visited their location in SF near the wharf. I always tend to get their clam chowder in a sourdough bread bowl. They also sell sourdough in different fun shapes like animals. Boudin's has many smaller restaurants scattered throughout the Bay Area. I ordered a takeout item from their company website. There is plenty of parking since it is in a shopping place. The restaurant was clean and it was after the prime peak hours so there was some mellow music playing. It was a good thing I checked my items before leaving because I noticed my bread bowl was not. The bag only contained the two soups I ordered. When I inquired as to the missing bowl, I was told they ran out. It would have been great to know this beforehand because I really wanted my clam chowder in a bread bowl. However the website does not reflect that. The person I talked with at the counter offered me an alternative which was one of the small animal shapes. It was kind of confusing though because I think the guy said they would have offered me an actual loaf but the only size they had was way too big to for the amount of soup I had. At this point I just wanted my soup. But I left the store disappointed because of the lack of bread bowl even though I paid a little extra for it. read more

Yesterday we ordered a family meal online for pick up at 2:45. I think this location just reopened because they weren't very organized and the workers seemed lost. Our order was not ready at 2:45 and we had to wait about 15 minutes for it. Also they were already running out of cookies before 3:00 and the family meal includes 4 cookies with it. No chocolate chip or royale and only a couple snickerdoodles. The manager even asked the employees if they had made any cookies. Moving on to the food, which is why I still gave 3 stars. The family meal is a great deal. There's a variety of different meals to choose from for 2 or 4 people. The one we ordered came with 4 bread bowls, 4 sandwiches and 4 cookies of your choice for $45.99. Also if you order pick up on Saturdays right now, they are offering a free loaf of sourdough with any $15 purchase. We ordered 2 chili and 2 clam chowder bowls. A pesto chicken, a turkey and avocado, a turkey cranberry, and a roast beef and cheddar sandwich. All the food was delicious and packaged very nicely. 2 employees also offered to help carry the food to our car which was nice. So food was good and the family deal is better than paying full price. However, I think they need to work out the kinks from just reopening and get more organized. Also make sure they aren't running out of food in the middle of the day. read more

Boudin SF - Everything packaged in seperate containers and placed in a box also tied up with a Boudin Ribbon. - Bakeries Near Me - San Jose, California

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Reached out to the provided email on 4/16, unfortunately I have yet to receive a response from management. This is disappointing.

This location is horribly managed. I placed an app order yesterday afternoon for a half salad and half sandwich. When I came in about 15 minutes later, my order was still not ready and the place was empty except for 1 person. The woman that was preparing the orders, who is also the cashier, completely ignored me and made zero eye contact. I felt like I was inconveniencing her! When I finally see that my order is being prepared, she stopped in the middle of it to check her phone and start texting for about a minute while wearing the gloves that she is using to prepare the food! When my order was finally ready, she just put it on the shelf and said nothing. When I got home, I ate the salad first and when I went to eat the sandwich, I found that she had given me someone else's sandwich. It even had their name on it with my name on the bag. I called them to see if they can just refund me the sandwich but she said I would have to contact their corporate office. I told her I'll just go pick up my sandwich, she said okay and would have it made. When I got there, I let her know who I was and she then turned to the kitchen to ask them to make my sandwich. I was so annoyed. They hadn't even started it. They badly need new management and employees. This used to be a great location but it has gone downhill drastically in the last year. read more

Boudin SF - Bakeries Near Me - San Jose, California

Only requested "no cranberry" for the Butternut Squash soup I ordered online, but they served me "no walnut" on top of "no cranberry ". The Soup is priced at $8.99; it is only 3/4 full of the bowl. read more

Boudin SF - Butternut Squash Soup costs $8.99, and is only 3/4 full of the bowl. - Bakeries Near Me - San Jose, California

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I should've read the reviews before ordering instead of jumping on doordash like that! It's a shame to send orders like this !!!! The sandwiches came soooo cold and squeezed in the box ! For $12 a grilled cheese sandwich I'm sorry but I expect it to be one the best out here ! Save your money and save yourself the trouble ordering in!!! ‍ You'll find the picture below of what's supposed to be "THE GREAT GRILLED CHEESE" The bread is burnt to begin with! (No room to heat up the Sandwich in case needed) ! It actually dried in that shape so im supposed to have knife teeth to eat that !! and I guess they ran out of cheese cause it looks like I had half serving of cheese inside my sandwich !!! read more

Boudin SF - The Great Grilled Cheese - Bakeries Near Me - San Jose, California

I love Boudins at Westgate West but they need a staff member to bus the tables. I go once a week for lunch and need to ask for someone to clean the tables and it is really busy at lunch. I love the food, bread bowls with soup, and clean beverage area. It is spotless. Clean restaurants are important to me. The sandwiches and soups are delicious!! read more

This review is dedicated to Maria V. Maria was the cashier-on-duty and delivered a warm greeting to her guests; she showed detailed insight on the menu and its various items. The new Sourdough Pepperoni Pizza is AMAZING! I thought it only came in one size (personal) but Maria mentioned that it comes in a larger size. YES! Why wasn't this posted on the menu?! Thank you, Maria! Excellent customer service. Warm environment. Moderate wait time. read more

We used to eat here regularly before the pandemic, we went back for the first time in close to 2 years. My wife and daughter ordered pizza, my daughter got the kids cheese and my wife got the bruschetta pizza. I ordered the BLTA. The pizza was surprisingly good, the sourdough crust was perfect and there was tons of fresh mozzarella cheese. My sandwich was terrible, I didn't even eat half of it. The bacon was cold and you could see the oil had congealed. There was barley any lettuce, tomato, or avocado. We will be ordering pizza again it was really good and there's several to try. read more

Boudin SF - BLTA sandwich - Bakeries Near Me - San Jose, California