I had a great experience with Botham Plumbing & Heating. I called Jerry when I was having an issue with my toilet, and he came over the same day. He explained the problem clearly, fixed everything quickly, and was incredibly friendly and helpful throughout the entire process. The price seemed very fair, and I felt I was getting great value for the work he did. I just called him again for a separate issue, and he immediately recognized my number and said he'd be able to help. Talk about great customer service! It's hard to find reliable and personable professionals these days, but Jerry is definitely one of them. Highly recommend! read more

Jerry was an absolute pleasure to chat with and he gave me some expert advice on filtration systems.

We've been using Jerry Botham for over ten years at several properties. He's always quick to respond, and by far the most knowledgable about all the plumbing issues we've had. Great guy and great team. read more

Small job in the shower. My experience was perfect communication, rapid response, flawless workmanship, and genuine, transparent, friendly, honest, good people. I value that last part the most as I am not the expert and ultimately every relationship is based on trust. They are definitely the way to go if you're in the serviceable area. There is no confusion as to why this business has such a strong reputation in the area. read more

I was aware of Botham Plumbing because he and his crew have eaten lunch at my restaurant for years. So when I had a leaky hot water line, which is a serious situation in a commercial kitchen, I called Botham Plumbing. They showed up and replaced the very old, leaking hot water line with a copper line. Most importantly we were able to continue our restaurant business without interruption. read more

Once again Botham Plumbing comes to the rescue! Memorial Day weekend was kinda rough on the pipes at a client's house with a house full of people. BP saved the day. l can't speak highly enough about the owner and his crew. Professional, detailed engineering & system knowledge, clean, courteous and reasonable. I'm a Westside realtor and only use and refer the best of the best. And there's no one better! Thank you read more

I have been a resident in Santa Monica for 25+ years, and Botham Plumbing has been our "go to" since purchasing our home. He is fair, timely, and always clearly communicates the issue, repair options, and costs. His experience and knowledge is invaluable, and he truly cares about his work, his clients and their satisfaction with his service. I feel fortunate to have met Jerry, and happy to refer him to family and friends. read more

Botham Heating and plumbing worked on installing fixtures in my master bathroom. Everything about them is professional and reasonable. He has a intricate knowledge of construction and plumbing and knows what the best avenues to take for first quality work. read more

Botham Plumbing & Heating - Plumbing Near Me - Santa Monica, California

Trustworthy professional reliable. Jerry and his crew are my best solution for any needs with plumbing and heating. AAA. Thank you so much my friend read more

I called Botham for drain service since I am located nearby in Santa Monica and wanted to support a local plumber. Jerry answered the phone and I found him unprofessional in his communications, he frequently interrupted and talked down to me, and hung up on me twice. This was red flag enough for me not to move forward with him, but then his price was 2x another local plumber that deals professionally with their customers. I will not be back. read more

No follow up to my several calls and when somebody finally showed up (I don't think it was Jerry) he was so smelly I thought he might be unhomed and I was scared to let him in. read more

Jerry Botham has been our trusted plumber for nearly 20 years now. We have a very fussy, 1928 Spanish house on a hillside. Our plumbing has always been tricky. But, Jerry really can do it all and he does every job with very clear communication, attention to detail and a high level of expertise. He has done everything from replace and repair major components to small things like snaking the drains. Once, when we discovered a leak at the street, he came out right away and could have just fixed it and charged us but instead he told us that he thought the city was actually responsible. He explained everything in detail to me and told me what to say to the city to get them to fix it at their cost, which they eventually did. He is very trustworthy and always does the job the right way. He is also on time and returns calls quickly. I can't say enough good things about this guy! read more

I've used Jerry many times over the years for issues with plumbing. He always finds a way to get to my house the same day as I call him and solve the issue. He is polite and always does a great job. A true professional. Very honest plumber and knowledgeable. read more

Jerry has been my go-to plumber for decades. I have an 80-year-old furnace and he made parts for it which saved me having to tear out my wall for a new one. He was honest about how many old pipes I have needed to replace and saved me money again. He came very quickly when my old water heater was leaking. I know he works at celebrities' homes, but it is worth paying more for someone I can trust and who will do the job correctly. read more

Responsive in real-time. professional in billing. work performance excellent. trouble-shooting and inspection skills outstanding, accurate. will not use toxic or harsh chemicals to clean and disinfect if asked. Occasionally need to wait for appointment but it's worth your time to be patient. botham results are what count. he's in high demand. read more

Jerry at Botham rocks. He gave me free advice and saved me tons. No one nicer or more fair and humane in Santa Monica. He's been around forever and cares about people and the community. Very professional. Knows his stuff. Can find parts from all over the world. read more

They came when they said they would, fixed my plumbing immediately and they cleaned up leaving my bathroom cleaner than when they came to fix it. read more

I have known Jerry for many years. He is a smart,knowledgeable competent craftsman. He and his team know how to solve your plumbing problems correctly in a timely manner; I highly recommend him. Mark L read more

These guys are the real deal. I never knew that plumbing involved so much math and calculations. I had another plumber install tankless water heaters in three apartments and they all broke down in six months. It turns out you need someone who can calculate gas requirements, flow rates, etc. It takes tons of math and calculations and tables. They actually recommended that I install regular old tank water heaters, otherwise I'd have to dig up concrete to put in bigger gas lines. If you have a simple job, you might not need these guys, but if it is at all complex, call these guys. It's the same with car repair, anyone can change the oil, but it takes an expert to fine tune a performance sports car. I learned my lesson, and if I need a drain cleaned, I might call someone else, but if I have a complicated project, I'll call the Botham crew in the future. read more

Botham is the best. The drain setup installed on our freestanding tub works fast. Fixture placement was installed to perfection. Service is always clean, focused on attention to detail, organized and done to code. Extremely deep knowledge about his trade. When you want the job done right he is the professional to call. The only plumbing company we trust to work on our home. read more

Jerry came out promptly and was able to analyze the problem and explain it in clear easy to understand terms before fixing it. I really appreciate the time he took to make sure we understood what was going on and why. A+ service, will be using again if we have another problem. read more

Botham plumbing came through when I needed emergency bathroom work done. Great attitude and penchant for solving problems were what i received. 10/10 would recommend! read more

Called for bid. Owner EXTREMELY rude and unhelpful, a bad sign. Decided to go elsewhere. Buyer beware!

Excellent service from Jerry. Called with a problem with an intermittent weird piercing noise in the bathroom that had me baffled. Electrician said it could be plumbing. Jerry came within a couple of hours and solved the problem. Annie D read more

Jerry is a superstar. I had an after-hours issue with our sink clogging and he walked me through step-by-step how to re-engage the garbage disposal over the phone. He's helped us with various plumbing issues from the bathroom to the kitchen and always does so with a great sense of humor and a willingness to share knowledge. Truly I cannot recommend Botham Plumbing enough. read more

This is unquestionably the company to call with any plumbing or heating problems. I've had both (multiple times on the plumbing) and Jerry has come over and fixed them so quickly. Jerry is professional, experienced and compassionate. He's helped me out in the midst of some major disasters and is understanding and empathetic-- he wants to fix the problem to make your life easier. I cannot say enough good things about Botham and Jerry. Look no further! read more

I had a clogged kitchen sink - Jerry and his team came within a reasonable time and were able to fix the issue quickly. I recommend their professional service. read more

Super friendly guy when I called. Told me to wait a week and then he would get back to me. I waited two weeks and finally called him. He asked if could I wait one more week. Then it was wait another week. So finally four weeks later, he said he could not do it. Better to go to someone more reliable that doesnt string you along.oesn't read more

Called to see if they can fix a quick leak. Receptionist said no, we can't. I asked "You can't right now because your busy, or because this isn't a service you offer?" and he freaked out: "Who are you to think we don't do such a service?! This is a full service plumbing..." - and I interjected and said "OK" and hungup the phone before he could continue being smug. So, of course he then calls me back 3x in a row with the company phone number, just so he can hangup when I answer. Very professional. Thankful I found out in advance not to work with these people. I suggest you work on your communication skills. Speaking to potential customers in a condescending tone is not exactly a way to win business. read more

Great service! Solved our garbage disposal issues extremely fast. Stayed COVID safe with a mask. Recommend!

Responded and was available within an hour and provided the parts and instructions to fix my dryer exhaust port. Nice guy as well!

Jerry was super kind and helpful. I needed him to come out urgently and he made it out. Great work and did everything in a very timely manner. read more

Botham Plumbing and Heating is terrific!. Botham has done all of the plumbing in our Malibu home for the last 10 years. He is honest, smart, reliable and stands by his work 100%. We have full confidence in his work and rely on his recommendation for other home service professionals. We recommend Botham Plumbing and happily give him a 5 star review. read more

I moved to Santa Monica from Israel 2 and a half yrs ago, and found these awesome guys online after a big leak from my garbage disssposal. Jerry is responsible, proffessional, and treats his clients and employees like family! Try him out and you won't be sorry! If I could give him 6 stars, I would totally do it! read more

Top caliber service, knowledge and experience.. Botham plumbing and heating has studied mutt needs as an architect, home owner and renter. I have comfortably referred the company to clients and Realtors, and have used them successfully at my Santa Monica apartment. My other home is 100 miles away, or of use them there as well. read more

I used Jerry for bathroom job and he was great!! His price was fair, he showed up when he said he would, and his work was excellent. All around great guy too. read more

Jerry is AMAZING!!!!!!!!!!!!!!!!!!!!!!!! I called and within the hour he was at our office. He worked on our clogged sink and assessed the problem quickly!!!! Seriously AMAZING!!!! HIGHLY HIGHLY HIGHLY recommend. If could give him 10 stars.. I would! read more

Bothum is one if those rare, wonderful rays of sunshine who come into your life when you least expect it, and remind you that there are awesome, selfless people out there. I needed a plumber, so naturally, I hit up yelp for a referral. He had great reviews and was close, so I called him. Boo - he's on vacation. But rather than blowing me off, he asked about the problems and then walked me through how to fix them. It was a good 30 minute conversation with him on speaker and me with pliers and zero natural handiness. It worked, which is a testament to his guidance and patience. This is a man who doesn't know me and was taking time to help without getting anything in return. And he had such a positive, warm and caring way about him. Even ending the convo with an Irish proverb wishing me 100 years of happiness. Thanks universe, for making my path cross with such a good human being today. Any future plumbing issues, it's all Bothum, all day. read more

I tried to fix my toilet myself and have been able to do some things but evidently not a leaky pipe and some older equipment. Botham came in exactly on time to the minute, fixed everything quickly, and they were out of my place in 30-45 minutes. read more

Jerry was awesome!!! I was recovering from food poisoning the morning that our toilet clogged (joy upon joy), and spent an hour calling different plumbers. Most put me on hold, and the ones who didn't told me I had to wait 1-2 days. Jerry came over to my apartment within an hour, as promised, and took no time at all to make the fix. He pointed out what went wrong, what he had to replace, and how to make sure it wouldn't happen again. Also just a really friendly guy overall. Will definitely call Jerry for future issues and would highly recommend to anyone. read more